Question 1

Gary Hamel and C.K.Prahalad suggested that a core competency meets three conditions.Which of the following is NOT one of them?

Accepted Answer

A) It provides focus to the organizational objectives. 
B) It contributes significantly to customer benefits. 
C) It provides access to many products and markets. 
D) It is difficult for competitors to imitate. 
A) It provides focus to the organizational objectives. 
B) It contributes significantly to customer benefits. 
C) It provides access to many products and markets. 
D) It is difficult for competitors to imitate.

Question 2

An iterative process in which employees at the lower level in the organization ask what senior management can do,what they need,and what conflicts may arise can avoid many of the implementation problems that managers typically face.

Accepted Answer

A) True 
 B)False

Question 3

A firm purchasing a key supplier to strengthen its value chain is an example of:

Accepted Answer

A) collaboration. 
B) reengineering. 
C) vertical integration. 
D) unrelated diversification. 
A) collaboration. 
B) reengineering. 
C) vertical integration. 
D) unrelated diversification.

Question 4

The first set of questions in the Organizational Profile helps to provide a clear understanding of the essence of the organization,why it exists,and where senior leaders want to take the organization in the future.This comes under the heading:

Accepted Answer

A) Why-Where Map 
B) Leadership Vision 
C) Mission and Values 
D) Organizational Environment 
A) Why-Where Map 
B) Leadership Vision 
C) Mission and Values 
D) Organizational Environment

Question 5

What are the different views on core competencies

Accepted Answer

Some contemporary theories suggest that

Question 6

In policy deployment,the _____ process is called catchball.

Accepted Answer

A) negotiation 
B) implementation 
C) review 
D) communication 
A) negotiation 
B) implementation 
C) review 
D) communication

Question 7

In the study mentioned in the text,the top ones mentioned as key competencies critical for leadership effectiveness were all of the following EXCEPT:

Accepted Answer

A) "articulate a tangible vision, values, and strategy." 
B) "be people-friendly-approachable but assertive." 
C) "be a catalyst/manager of strategic change." 
D) "get results- manage strategy to action." 
A) "articulate a tangible vision, values, and strategy." 
B) "be people-friendly-approachable but assertive." 
C) "be a catalyst/manager of strategic change." 
D) "get results- manage strategy to action."

Question 8

Catchball is an up,down,and sideways communication process as opposed to an autocratic,top-down management style.

Accepted Answer

A) True 
 B)False

Question 9

_____ is the process by which certain business functions are acquired and consolidated within a firm.

Accepted Answer

A) Acquisition 
B) Reengineering 
C) Collaboration 
D) Vertical integration 
A) Acquisition 
B) Reengineering 
C) Collaboration 
D) Vertical integration

Question 10

Strategic leadership can be viewed from three levels.Which of the following is NOT one of them?

Accepted Answer

A) Senior 
B) Entry-level 
C) Mid-level 
D) Supervisory 
A) Senior 
B) Entry-level 
C) Mid-level 
D) Supervisory

Question 11

In its original form used in Japan,matrix data analysis is a rigorous,statistically based _____ technique.

Accepted Answer

A) causal analysis 
B) systems thinking 
C) factor analysis 
D) lateral thinking 
A) causal analysis 
B) systems thinking 
C) factor analysis 
D) lateral thinking

Question 12

Effective implementation of a strategy is achieved through action plans.This is called:

Accepted Answer

A) proactive implementation. 
B) installation. 
C) deployment. 
D) strategic implementation. 
A) proactive implementation. 
B) installation. 
C) deployment. 
D) strategic implementation.

Question 13

Explain the need for an environmental assessment and describe its features.

Accepted Answer

Although an organization's mission,visio

Question 14

Mission statements typically include details of resource commitments and time horizons for their accomplishment.

Accepted Answer

A) True 
 B)False

Question 15

What are the factors that affect how work is organized in the context of an organization?

Accepted Answer

Several factors having to do with the co

Question 16

At the SBU or divisional level,the strategic question is:

Accepted Answer

A) "How do we, as an organization, grow?" 
B) "On what basis does the organization widen or close the value gap?" 
C) "Where does the organization focus its resources to enhance its value offering?" 
D) "Where are the organization's best opportunities for widening a value advantage or closing a disadvantage?" 
A) "How do we, as an organization, grow?" 
B) "On what basis does the organization widen or close the value gap?" 
C) "Where does the organization focus its resources to enhance its value offering?" 
D) "Where are the organization's best opportunities for widening a value advantage or closing a disadvantage?"

Question 17

Decisions about work systems are:

Accepted Answer

A) operational. 
B) strategic. 
C) customer-focused. 
D) administrative. 
A) operational. 
B) strategic. 
C) customer-focused. 
D) administrative.

Question 18

In line and staff organizations,staff departments carry out the functions of marketing,finance,and production for the organization.

Accepted Answer

A) True 
 B)False

Question 19

One of the reasons for poor deployment of action plans is insufficient operational measures.Which of the following does NOT feature under this aspect?

Accepted Answer

A) Projections into the future based on accomplishment of action plans. 
B) Dedicating resources to make improvements or changes in those areas that are critical. 
C) Changes resulting from new ventures. 
D) Comparisons with competitors, benchmarks, and past performance. 
A) Projections into the future based on accomplishment of action plans. 
B) Dedicating resources to make improvements or changes in those areas that are critical. 
C) Changes resulting from new ventures. 
D) Comparisons with competitors, benchmarks, and past performance.

Question 20

What is the purpose of a SWOT analysis in strategy development?

Accepted Answer

A SWOT analysis should address all facto

Gary Hamel and C.K.Prahalad suggested that a core competency meets three conditions.Which of the following is NOT one of them?

An iterative process in which employees at the lower level in the organization ask what senior management can do,what they need,and what conflicts may arise can avoid many of the implementation problems that managers typically face.

A firm purchasing a key supplier to strengthen its value chain is an example of:

The first set of questions in the Organizational Profile helps to provide a clear understanding of the essence of the organization,why it exists,and where senior leaders want to take the organization in the future.This comes under the heading:

What are the different views on core competencies

In policy deployment,the _____ process is called catchball.

In the study mentioned in the text,the top ones mentioned as key competencies critical for leadership effectiveness were all of the following EXCEPT:

Catchball is an up,down,and sideways communication process as opposed to an autocratic,top-down management style.

_____ is the process by which certain business functions are acquired and consolidated within a firm.

Strategic leadership can be viewed from three levels.Which of the following is NOT one of them?

In its original form used in Japan,matrix data analysis is a rigorous,statistically based _____ technique.

Effective implementation of a strategy is achieved through action plans.This is called:

Explain the need for an environmental assessment and describe its features.

Mission statements typically include details of resource commitments and time horizons for their accomplishment.

What are the factors that affect how work is organized in the context of an organization?

At the SBU or divisional level,the strategic question is:

Decisions about work systems are:

In line and staff organizations,staff departments carry out the functions of marketing,finance,and production for the organization.

One of the reasons for poor deployment of action plans is insufficient operational measures.Which of the following does NOT feature under this aspect?

What is the purpose of a SWOT analysis in strategy development?

Introduction

Total Quality In Organizations

Philosophies And Frameworks

Focusing On Customers

High Performance Workforce Management

Process Management

Performance Measurement And Information Management

Leading, building, and Sustaining Performance Excellence

Statistical Thinking And Applications

Six Sigma And Process Improvement

Design For Quality And Product Excellence

Statistical Process Control

Filters

Exam 4: Strategic Focus For Performance Excellence

Gary Hamel and C.K.Prahalad suggested that a core competency meets three conditions.Which of the following is NOT one of them?

An iterative process in which employees at the lower level in the organization ask what senior management can do,what they need,and what conflicts may arise can avoid many of the implementation problems that managers typically face.

A firm purchasing a key supplier to strengthen its value chain is an example of:

The first set of questions in the Organizational Profile helps to provide a clear understanding of the essence of the organization,why it exists,and where senior leaders want to take the organization in the future.This comes under the heading:

What are the different views on core competencies

In policy deployment,the _____ process is called catchball.

In the study mentioned in the text,the top ones mentioned as key competencies critical for leadership effectiveness were all of the following EXCEPT:

Catchball is an up,down,and sideways communication process as opposed to an autocratic,top-down management style.

_____ is the process by which certain business functions are acquired and consolidated within a firm.

Strategic leadership can be viewed from three levels.Which of the following is NOT one of them?

In its original form used in Japan,matrix data analysis is a rigorous,statistically based _____ technique.

Effective implementation of a strategy is achieved through action plans.This is called:

Explain the need for an environmental assessment and describe its features.

Mission statements typically include details of resource commitments and time horizons for their accomplishment.

What are the factors that affect how work is organized in the context of an organization?

At the SBU or divisional level,the strategic question is:

Decisions about work systems are:

In line and staff organizations,staff departments carry out the functions of marketing,finance,and production for the organization.

One of the reasons for poor deployment of action plans is insufficient operational measures.Which of the following does NOT feature under this aspect?

What is the purpose of a SWOT analysis in strategy development?

Introduction

Total Quality In Organizations

Philosophies And Frameworks

Focusing On Customers

High Performance Workforce Management

Process Management

Performance Measurement And Information Management

Leading, building, and Sustaining Performance Excellence

Statistical Thinking And Applications

Six Sigma And Process Improvement

Design For Quality And Product Excellence

Statistical Process Control

Filters