Exam 8: Communication and the Nurse-Patient Relationship

When a patient begins crying during a conversation with the nurse about the patient's upcoming surgery for possible malignancy, the nurse's most therapeutic response would be:

A Hispanic patient approaches the Asian nurse and, standing very close, touches the nurse's shoulder during their conversation. The nurse begins to step back to 18 to 24 inches, while smiling and nodding to the patient. This situation is most likely an example of:

To begin talking with a newly admitted patient about pain management, the nurse would most appropriately state:

The nurse is caring for a patient who is concerned about living alone. The best response by the nurse is:

The nurse has selected an outcome for the patient to eat all of the food on the breakfast tray each day. Assessing that the patient has eaten all of the breakfast, the nurse would give positive feedback by saying:

When communicating with a preschooler, the nurse should:

When the patient says, "I get so anxious just lying here in this hospital bed. I have a million things I should be doing at home," the most empathetic response would be:

The nurse is caring for a patient with a diagnosis of lung cancer. The nurse states, "If I were you, I would have radiation therapy." The nurse's statement is an example of which type of communication block?

A nurse caring for a patient who fell off the roof while he was intoxicated asks the patient, "Why in the world were you on the roof when you had been drinking?" The nurse's statement is an example of which type of communication?

Behaviors that indicate to the patient that the nurse is inattentive to the patient's concerns are such activities as: (Select all that apply.)

The nurse is alert to avoid using blocks to effective communication that include: (Select all that apply.)

A nurse says to a patient, "I am going to take your TPR, and then I'll check to see whether you can have a PRN analgesic." In considering factors that affect communication, the nurse has:

The nurse chooses to use touch in the nurse-patient relationship because touch:

When an office nurse asks the patient to repeat information that he has just given to the patient over the telephone, the nurse is:

A 67-year-old woman had major abdominal surgery yesterday. She has IV lines, a urinary catheter, and an abdominal wound dressing, and she is receiving PRN pain medication. The end-of-shift report that best conveys the patient status is:

When the nurse observes a resident in a long-term facility pounding his fists on his legs and grinding his teeth, the nurse will validate her perception of the patient's non-verbal expression of anger by:

The nurse recognizes a verbal response when the patient:

In order to safeguard patient information when using a computer, the nurse should:

The nurse will appropriately and deliberately use the closed question technique when the patient is: (Select all that apply.)

Pain is often conveyed through non-verbal communication. Two other common, non-verbally expressed emotions are _____ and _____.