Exam 22: Patient Education

A major problem with delivering high-quality patient education in the ambulatory setting is the lack of __________.

Essential factors in __________ management for the ambulatory care setting include conducting adequate patient education and follow-up.

A useful approach to dealing with a patient's perceived barriers to healthy living may be referral to a community resource for patient support.

Often the key to patient understanding and __________ is involvement of family members.

You are responsible for developing a patient education pamphlet on diabetes mellitus. Which factor is most important to remember?

A crucial aspect of successful patient teaching is

The patient may use defense mechanisms as protection from the realities of a serious disease.

Which of the following is not a guideline to follow when developing or ordering educational supplies?

Providing an 83-year-old patient a DVD about diabetes is not an effective teaching method.

Mr. Ignatio tells Taylor, the medical assistant, that he is really worried about developing foot ulcers because of his diabetic condition. Taylor has only 10 minutes to spend on patient education today, and he planned to review glucometer techniques. What is the best approach?

Which of the following aspects should be included in the patient's health record regarding education intervention?

Reflection can be an excellent communication tool to use when a patient is angry about a diagnosis.

Material should be written in lay language at a(n) __________ grade level to promote general patient understanding.

The medical assistant just completed a short teaching intervention with Mr. Ignatio and his wife about diabetic foot care. Summarize the details that should be included in the documentation entry.

A holistic model for patient education means designing a patient teaching plan that focuses on the patient's disease without concern for the patient's ability to pay for care.

If the medical assistant stands in front of the patient or within the person's field of vision before beginning to speak, which of the following patients would benefit most?

The medical assistant should not automatically release healthcare information to the spouse of the patient.

If a patient is extremely anxious about a diagnosis, it is best to provide comprehensive information about the disease process at that time.

Which model analyzes what people believe to be true about themselves and their health?

Copies of teaching materials should be available in other __________ when possible.