Question 1

The letter of ________ conveys the essence of the report to the readers in a manner that can be less formal than the rest of the report.

Accepted Answer

transmittal
Explanation:The letter of tr

Question 2

An appendix, a bibliography, and an index are the ________ parts of a formal report.

Accepted Answer

supplementary
Explanation:Neither of the

Question 3

To gain credibility with your audience in a business report, do all of the following except

Accepted Answer

A) research all sides of your topic. 
B) use credible sources to support your findings. 
C) avoid setting unrealistic expectations. 
D) allow your desires to determine the length of the report. 
A) research all sides of your topic. 
B) use credible sources to support your findings. 
C) avoid setting unrealistic expectations. 
D) allow your desires to determine the length of the report.

Question 4

Typical RFPs are nothing more than routine requests.

Accepted Answer

A) True 
 B)False

Question 5

An executive summary

Accepted Answer

A) is shorter than a synopsis. 
B) presents a fully developed "mini" version of the report. 
C) provides additional information (not covered in the report)that executives will need. 
D) is unnecessary if the report is not intended for executives. 
A) is shorter than a synopsis. 
B) presents a fully developed "mini" version of the report. 
C) provides additional information (not covered in the report)that executives will need. 
D) is unnecessary if the report is not intended for executives.

Question 6

In a formal proposal, where does the Work Plan section normally appear, and what information does it contain?

Accepted Answer

The Work Plan section normally appears i

Question 7

When you're using a direct approach to present a report, use ________; however, ________ will be more effective, if you're using an indirect approach to present a report.

Accepted Answer

A) descriptive headings; informative headings 
B) structured headings; unstructured headings 
C) informative headings; descriptive headings 
D) parallel headings; decorative headings 
A) descriptive headings; informative headings 
B) structured headings; unstructured headings 
C) informative headings; descriptive headings 
D) parallel headings; decorative headings

Question 8

In a formal proposal, how do you determine the organizational approach to use in the letter of transmittal?

Accepted Answer

How you handle the letter of transmittal

Question 9

Being sensitive to the needs of your audience is important because

Accepted Answer

A) long technical documents put heavy demands on readers. 
B) audience members can have widely different information needs. 
C) today's readers may lack the time or inclination to read a report from top-to-bottom. 
D) all of the above. 
A) long technical documents put heavy demands on readers. 
B) audience members can have widely different information needs. 
C) today's readers may lack the time or inclination to read a report from top-to-bottom. 
D) all of the above.

Question 10

If your report is intended to prompt others to action, in the close you should specify exactly what should happen next.

Accepted Answer

A) True 
 B)False

Question 11

The primary benefits of using a system of headings in a workplace document do not include

Accepted Answer

A) improving the document's readability. 
B) filling up "dead space" in the document. 
C) indicating shifts from one idea to the next. 
D) identifying the framework of the document. 
A) improving the document's readability. 
B) filling up "dead space" in the document. 
C) indicating shifts from one idea to the next. 
D) identifying the framework of the document.

Question 12

If your proposal involves providing replacement machine parts that your company regularly stocks, the Work Plan doesn't need to describe how you'll accomplish what must be done.

Accepted Answer

A) True 
 B)False

Question 13

The requirements section in a request for proposals should

Accepted Answer

A) let bidders know how and when you'll be making a decision. 
B) spell out everything you expect from potential vendors. 
C) provide contact information for someone who can answer detailed questions. 
D) give potential bidders some background information on your organization. 
A) let bidders know how and when you'll be making a decision. 
B) spell out everything you expect from potential vendors. 
C) provide contact information for someone who can answer detailed questions. 
D) give potential bidders some background information on your organization.

Question 14

In an unsolicited proposal, the letter of transmittal follows the pattern for ________ messages.

Accepted Answer

persuasive
Explanation:An unsolicited pr

Question 15

In a formal, unsolicited proposal, a synopsis or executive summary may be

Accepted Answer

A) essential for highlighting your competitive advantage. 
B) useful if the proposal is fairly short. 
C) placed in an appendix. 
D) unnecessary. 
A) essential for highlighting your competitive advantage. 
B) useful if the proposal is fairly short. 
C) placed in an appendix. 
D) unnecessary.

Question 16

An index in a formal report

Accepted Answer

A) lists names, places, and subjects mentioned in the report. 
B) lists only the names of authors cited in the report. 
C) lists the names of things and ideas, but not individual people or authors of works. 
D) involves all of the above. 
A) lists names, places, and subjects mentioned in the report. 
B) lists only the names of authors cited in the report. 
C) lists the names of things and ideas, but not individual people or authors of works. 
D) involves all of the above.

Question 17

All of the following except ________ are important functions of a transmittal document in a formal report.

Accepted Answer

A) introducing the report 
B) offering to provide additional information or assistance 
C) authorizing the completion of the report 
D) acknowledging help received while preparing the report 
A) introducing the report 
B) offering to provide additional information or assistance 
C) authorizing the completion of the report 
D) acknowledging help received while preparing the report

Question 18

What is the difference between a title page and a title fly?

Accepted Answer

The title fly is simply a plain sheet of

Question 19

Using words such as I and we decreases the formality of your report.

Accepted Answer

A) True 
 B)False

Question 20

Using the "you" attitude is inappropriate when writing proposals.

Accepted Answer

A) True 
 B)False

Exam 15: Writing and Completing Reports and Proposals

The letter of ________ conveys the essence of the report to the readers in a manner that can be less formal than the rest of the report.

An appendix, a bibliography, and an index are the ________ parts of a formal report.

To gain credibility with your audience in a business report, do all of the following except

Typical RFPs are nothing more than routine requests.

An executive summary

In a formal proposal, where does the Work Plan section normally appear, and what information does it contain?

When you're using a direct approach to present a report, use ________; however, ________ will be more effective, if you're using an indirect approach to present a report.

In a formal proposal, how do you determine the organizational approach to use in the letter of transmittal?

Being sensitive to the needs of your audience is important because

If your report is intended to prompt others to action, in the close you should specify exactly what should happen next.

The primary benefits of using a system of headings in a workplace document do not include

If your proposal involves providing replacement machine parts that your company regularly stocks, the Work Plan doesn't need to describe how you'll accomplish what must be done.

The requirements section in a request for proposals should

In an unsolicited proposal, the letter of transmittal follows the pattern for ________ messages.

In a formal, unsolicited proposal, a synopsis or executive summary may be

An index in a formal report

All of the following except ________ are important functions of a transmittal document in a formal report.

What is the difference between a title page and a title fly?

Using words such as I and we decreases the formality of your report.

Using the "you" attitude is inappropriate when writing proposals.

Achieving Success Through Effective Business Communication

Mastering Team Skills and Interpersonal Communication

Communicating in a World of Diversity

Planning Business Messages

Writing Business Messages

Completing Business Messages

Electronic Media

Social Media

Visual Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Finding, Evaluating, and Processing Information

Planning Reports and Proposals

Developing Oral and Online Presentations

Enhancing Presentations with Slides and Other Visuals

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Handbook of Grammar, Mechanics, and Usage

Format and Layout of Business Documents

Documentation of Report Sources

Filters

When you're using a direct approach to present a report, use ; however, will be more effective, if you're using an indirect approach to present a report.