Exam 4: Social and Cultural Environments

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Which of the following is true about the innovation diffusion process in Asia?

(Multiple Choice)
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If a potential Latin American customer insists on giving you a tour of the architectural highlights of his city prior to discussing business,it's a clue that you are doing business in a high-context culture.

(True/False)
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"McDonaldization of culture," a term coined by Geert Hofstede,refers to the wide spread of McDonald's restaurants in the world and its adverse impact on global culture.

(True/False)
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An intern from the United Kingdom was working in an American software company during the summer.Her boss gave her a memo asking her to post it,with the intention of having it put on the bulletin board.To her boss's surprise the letter was mailed by the intern since the word "post" means "mail" in British English.In communication terms this error can be attributed due to:

(Multiple Choice)
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Insisting on competitive bidding can cause complications in:

(Multiple Choice)
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Cultural influences are also quite apparent in food preparation and consumption patterns and habits.Domino's Pizza,the world's largest pizza-delivery company,pulled out of Italy because:

(Multiple Choice)
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Two countries that score low in uncertainty avoidance are:

(Multiple Choice)
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The diversity of cultures around the world is reflected in languages and communication.When KFC translated its slogan "Finger Licking Good" it became "Eat your fingers" in Chinese;similarly "Pepsi is for Generations" became "your grandparents will come out of the grave to drink Pepsi." Using studies showing how linguists have divided the study of spoken or verbal language,demonstrate how verbal and non-verbal communication can have an impact on marketing around the world.

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Colgate discovered that in Spanish colgate is a verb form that means "go hang yourself."

(True/False)
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One of the basic elements of sociologist Everett Rogers study on the diffusion theory is the concept of an "adoption process." The first step in this adoption process is:

(Multiple Choice)
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Background music can be used effectively in broadcast commercials,since it can be accepted universally.

(True/False)
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Music provides an interesting example of the "think globally,act locally" concept.

(True/False)
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The president of an American company was interested in dealing with a company in Saudi Arabia.The Saudi CEO made it clear at the outset that the credentials in the documents have less credibility than personal trust and confidence.This shows that the Saudi Arabian culture is a high-context culture.

(True/False)
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In Indonesia,home of the world's largest Muslim population,KFC uses Ramadan-themed outdoor advertising to encourage Indonesians to come to the restaurants at buka puasa,the end of each day's fast.

(True/False)
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Why does a pound of "aged" Sumatra beans cost $29.95,while "regular" Sumatra beans cost only $12.95? Why is Starbucks using "regular" beans?

(Essay)
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In high-context cultures,time is:

(Multiple Choice)
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New York's attorney general declared that most of Airbnb's listings in the Big Apple are illegal.

(True/False)
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Relative advantage refers to how a new product compares with existing products or methods in the eyes of the competitors.

(True/False)
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Coca-Cola billboards were recently put up near the Piazza San Marco in Venice,which has numerous historical landmarks.The major reason for allowing the billboards at a prominent historical site is:

(Multiple Choice)
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According to Hofstede's definition of culture a particular "category of people" may constitute a nation,an ethnic group,a gender group,an organization,a family,or some other unit.

(True/False)
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