Question 1

Team leaders are more effective when they can _____.

Accepted Answer

A) influence team members 
B) always get team members to follow their suggestions 
C) gain their trust 
D) both a and c 
A) influence team members 
B) always get team members to follow their suggestions 
C) gain their trust 
D) both a and c

Question 2

Bob and Megan have been placed on a team at work to find ways to improve product quality and reduce waste.What type of team are they likely to be on?

Accepted Answer

A) virtual team 
B) problem-solving team 
C) product design team 
D) self-directed team 
A) virtual team 
B) problem-solving team 
C) product design team 
D) self-directed team

Question 3

Most teams are unaccountable to those higher up in the organization.

Accepted Answer

A) True 
 B)False

Question 4

Which of these is not a good tip for writing emails?

Accepted Answer

A) Write a meaningful subject line and avoid attachments. 
B) Keep the message focused and readable and be kind-don't flame. 
C) Identify yourself clearly in the first few lines and proofread. 
D) Assume privacy but be careful in addressing your email so it reaches the right person. 
A) Write a meaningful subject line and avoid attachments. 
B) Keep the message focused and readable and be kind-don't flame. 
C) Identify yourself clearly in the first few lines and proofread. 
D) Assume privacy but be careful in addressing your email so it reaches the right person.

Question 5

Grainger Solutions has branch offices geographically dispersed in seven states.A _____ team has been formed to interact electronically for the purpose of achieving a common goal.

Accepted Answer

A) self-managed work team 
B) virtual team 
C) cross-functional team 
D) manager-led 
A) self-managed work team 
B) virtual team 
C) cross-functional team 
D) manager-led

Question 6

Which of the following is true regarding group cohesiveness?

Accepted Answer

A) It is low when members in a group are happy. 
B) It refers to the attractiveness of a team to its members. 
C) It is low when group members have similar attitudes and experiences. 
D) It is low when the team is motivated to outperform other teams. 
A) It is low when members in a group are happy. 
B) It refers to the attractiveness of a team to its members. 
C) It is low when group members have similar attitudes and experiences. 
D) It is low when the team is motivated to outperform other teams.

Question 7

The design and development process usually succeeds even without input from other areas of the organization.

Accepted Answer

A) True 
 B)False

Question 8

Companies build and support teams because:

Accepted Answer

A) teams reduce the number of people needed to make decisions. 
B) teams increase overall work performance. 
C) teams are always effective. 
D) employees enjoy being on teams. 
A) teams reduce the number of people needed to make decisions. 
B) teams increase overall work performance. 
C) teams are always effective. 
D) employees enjoy being on teams.

Question 9

The team that designed and brought the RAZR phone to market would be called a _____ team.

Accepted Answer

A) task force 
B) product design 
C) cross-functional 
D) virtual 
A) task force 
B) product design 
C) cross-functional 
D) virtual

Question 10

The leader of a self managing team may determine overall goals,but employees control the activities needed to meet them.

Accepted Answer

A) True 
 B)False

Question 11

Memos are effective at conveying fairly detailed information.

Accepted Answer

A) True 
 B)False

Question 12

Chris Arnholt used the term _____ to accurately communicate his idea for the RAZR to his team.

Accepted Answer

A) nouveau riche 
B) slim and sleek 
C) compact clam 
D) rich minimalism 
A) nouveau riche 
B) slim and sleek 
C) compact clam 
D) rich minimalism

Question 13

When using slides in a presentation it is important to detail all of the information you intend to cover on each slide.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following is true regarding groupthink?

Accepted Answer

A) Groupthink generates diverse ideas and conclusions. 
B) With groupthink,it is common for a team member to take a stand that differs from the opinion of others in the group. 
C) Groupthink results in team members spending considerable time weighing the pros and cons of a decision. 
D) Groupthink results in a tendency for team members to conform to group pressure in making decisions. 
A) Groupthink generates diverse ideas and conclusions. 
B) With groupthink,it is common for a team member to take a stand that differs from the opinion of others in the group. 
C) Groupthink results in team members spending considerable time weighing the pros and cons of a decision. 
D) Groupthink results in a tendency for team members to conform to group pressure in making decisions.

Question 15

In contrast to a team,members of a working group:

Accepted Answer

A) are responsible for achieving specific goals. 
B) are highly dependent on each other. 
C) meet primarily to share information. 
D) have more authority to make decisions than teams do. 
A) are responsible for achieving specific goals. 
B) are highly dependent on each other. 
C) meet primarily to share information. 
D) have more authority to make decisions than teams do.

Question 16

Members of a working group go about their jobs independently.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following is not one of the factors that make a team cohesive?

Accepted Answer

A) When the team is successful at achieving its goals. 
B) When team members perceive other fellow members as people who share their own attitudes and experience. 
C) When it is difficult to get on the team. 
D) When the team is very large (has a lot of members). 
A) When the team is successful at achieving its goals. 
B) When team members perceive other fellow members as people who share their own attitudes and experience. 
C) When it is difficult to get on the team. 
D) When the team is very large (has a lot of members).

Question 18

The best way to get over your fear of making a presentation is through preparation.

Accepted Answer

A) True 
 B)False

Question 19

The more ____ an organization becomes,the more likely it will be to encounter _____.

Accepted Answer

A) divisionalized / functional barriers 
B) culturally diverse / functional barriers 
C) functional / cultural barriers 
D) team-driven / internal communication problems 
A) divisionalized / functional barriers 
B) culturally diverse / functional barriers 
C) functional / cultural barriers 
D) team-driven / internal communication problems

Question 20

Downward communication flows from higher organizational levels to lower organizational levels.

Accepted Answer

A) True 
 B)False

Team leaders are more effective when they can _____.

Bob and Megan have been placed on a team at work to find ways to improve product quality and reduce waste.What type of team are they likely to be on?

Most teams are unaccountable to those higher up in the organization.

Which of these is not a good tip for writing emails?

Grainger Solutions has branch offices geographically dispersed in seven states.A _____ team has been formed to interact electronically for the purpose of achieving a common goal.

Which of the following is true regarding group cohesiveness?

The design and development process usually succeeds even without input from other areas of the organization.

Companies build and support teams because:

The team that designed and brought the RAZR phone to market would be called a _____ team.

The leader of a self managing team may determine overall goals,but employees control the activities needed to meet them.

Memos are effective at conveying fairly detailed information.

Chris Arnholt used the term _____ to accurately communicate his idea for the RAZR to his team.

When using slides in a presentation it is important to detail all of the information you intend to cover on each slide.

Which of the following is true regarding groupthink?

In contrast to a team,members of a working group:

Members of a working group go about their jobs independently.

Which of the following is not one of the factors that make a team cohesive?

The best way to get over your fear of making a presentation is through preparation.

The more an organization becomes,the more likely it will be to encounter _.

Downward communication flows from higher organizational levels to lower organizational levels.

The Foundations of Business

Entrepreneurship

Selecting a Form of Business Ownership

Business Ethics and Social Responsibility

Managing for Business Success

Recruiting, Motivating, and Keeping Quality Employees

Product Design and Development

Operations Management in Manufacturing and Service Industries

Business in a Global Environment

Marketing: Providing Value to Customers

Operating in a Digital Marketing and Social Networking

The Role of Accounting in Business

Managing Financial Resources

Personal Finances

Managing Information and Technology

The Legal and Regulatory Environment of Business

Filters

Exam 14: Teamwork and Communications

Team leaders are more effective when they can _____.

Bob and Megan have been placed on a team at work to find ways to improve product quality and reduce waste.What type of team are they likely to be on?

Most teams are unaccountable to those higher up in the organization.

Which of these is not a good tip for writing emails?

Grainger Solutions has branch offices geographically dispersed in seven states.A _____ team has been formed to interact electronically for the purpose of achieving a common goal.

Which of the following is true regarding group cohesiveness?

The design and development process usually succeeds even without input from other areas of the organization.

Companies build and support teams because:

The team that designed and brought the RAZR phone to market would be called a _____ team.

The leader of a self managing team may determine overall goals,but employees control the activities needed to meet them.

Memos are effective at conveying fairly detailed information.

Chris Arnholt used the term _____ to accurately communicate his idea for the RAZR to his team.

When using slides in a presentation it is important to detail all of the information you intend to cover on each slide.

Which of the following is true regarding groupthink?

In contrast to a team,members of a working group:

Members of a working group go about their jobs independently.

Which of the following is not one of the factors that make a team cohesive?

The best way to get over your fear of making a presentation is through preparation.

The more ____ an organization becomes,the more likely it will be to encounter _____.

Downward communication flows from higher organizational levels to lower organizational levels.

The Foundations of Business

Entrepreneurship

Selecting a Form of Business Ownership

Business Ethics and Social Responsibility

Managing for Business Success

Recruiting, Motivating, and Keeping Quality Employees

Product Design and Development

Operations Management in Manufacturing and Service Industries

Business in a Global Environment

Marketing: Providing Value to Customers

Operating in a Digital Marketing and Social Networking

The Role of Accounting in Business

Managing Financial Resources

Personal Finances

Managing Information and Technology

The Legal and Regulatory Environment of Business

Filters

The more an organization becomes,the more likely it will be to encounter _.