Question 1

Dale Carnegie created a four-step process for preparing and delivering presentations.

Accepted Answer

A) True 
 B)False

Question 2

Self-managing work teams are often allowed to schedule assignments,but they are rarely allowed to fire coworkers.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following is not good advice on surviving team projects in college?

Accepted Answer

A) Draw up a team charter 
B) Contribute your ideas 
C) Use the strengths of each member 
D) Getting the project done right and on time is more important than the experience gained from working on a team. 
A) Draw up a team charter 
B) Contribute your ideas 
C) Use the strengths of each member 
D) Getting the project done right and on time is more important than the experience gained from working on a team.

Question 4

Which of the following statements is not true about nonverbal communication?

Accepted Answer

A) While nonverbal cues are important,it's what you say that always matters most. 
B) To improve your body language you should become aware of any nonverbal cues and work to eliminate them. 
C) If you fidget when a work-related problem is being discussed,your supervisor will assume you are disinterested. 
D) Facial expressions can give you away;for example,a change in voice can indicate you are angry. 
A) While nonverbal cues are important,it's what you say that always matters most. 
B) To improve your body language you should become aware of any nonverbal cues and work to eliminate them. 
C) If you fidget when a work-related problem is being discussed,your supervisor will assume you are disinterested. 
D) Facial expressions can give you away;for example,a change in voice can indicate you are angry.

Question 5

Relationship-building roles address challenge number one-accomplishing the team goals.

Accepted Answer

A) True 
 B)False

Question 6

It is perfectly acceptable to read the slides to your audience during a presentation so that nothing important is missed.

Accepted Answer

A) True 
 B)False

Question 7

If you were asked to be a team leader,all of the following leadership skills and behaviors would help you influence your team except:

Accepted Answer

A) integrity and honesty in communicating with team members. 
B) being clear and consistent;letting members know what's expected of them. 
C) being optimistic and generating positive energy. 
D) willingness to let team members work on their own without asking them what they are doing and how the job is going. 
A) integrity and honesty in communicating with team members. 
B) being clear and consistent;letting members know what's expected of them. 
C) being optimistic and generating positive energy. 
D) willingness to let team members work on their own without asking them what they are doing and how the job is going.

Question 8

If you write a memo to a coworker you are using a lateral communication channel.

Accepted Answer

A) True 
 B)False

Question 9

A _____ is a group of people with complementary skills who can work together on a regular basis to accomplish a common goal.

Accepted Answer

A) group 
B) team 
C) department 
D) unit 
A) group 
B) team 
C) department 
D) unit

Question 10

Good communication skills can make decisions more convincing and certain and problem solving faster.

Accepted Answer

A) True 
 B)False

Question 11

Communication may flow laterally in organizational settings,but more often it flows up or down.

Accepted Answer

A) True 
 B)False

Question 12

The RE in a memo stands for "reminder."

Accepted Answer

A) True 
 B)False

Question 13

Efforts made to help a team maintain or improve group cohesiveness are part of the _____ roles that team members play.

Accepted Answer

A) blocking 
B) relationship-building 
C) task-facilitating 
D) problem solving 
A) blocking 
B) relationship-building 
C) task-facilitating 
D) problem solving

Question 14

The body covers the bulk of the material and consumes about _____ of your time.

Accepted Answer

A) 40-50 percent 
B) 60-70 percent 
C) 80-85 percent 
D) 20-30 percent 
A) 40-50 percent 
B) 60-70 percent 
C) 80-85 percent 
D) 20-30 percent

Question 15

A virtual team should be limited to five to ten members.

Accepted Answer

A) True 
 B)False

Question 16

Virtual teams have all of the following advantages except:

Accepted Answer

A) members can participate from any location. 
B) time and money is saved through reduced travel. 
C) team size is limited. 
D) teams can meet for as long as needed to achieve a goal or solve a problem. 
A) members can participate from any location. 
B) time and money is saved through reduced travel. 
C) team size is limited. 
D) teams can meet for as long as needed to achieve a goal or solve a problem.

Question 17

Effective teamwork develops over time as team members learn how to handle various team-based tasks.

Accepted Answer

A) True 
 B)False

Question 18

Information on the grapevine is usually very accurate.

Accepted Answer

A) True 
 B)False

Question 19

A survey of Fortune 1000 companies reveals that only about 20 percent rely on self managing teams.

Accepted Answer

A) True 
 B)False

Question 20

About 80% of top executives say that learning to _____ is the most important skill in getting things done in the workplace.

Accepted Answer

A) speak clearly 
B) listen 
C) filter out distractions 
D) answer e-mails promptly 
A) speak clearly 
B) listen 
C) filter out distractions 
D) answer e-mails promptly

Dale Carnegie created a four-step process for preparing and delivering presentations.

Self-managing work teams are often allowed to schedule assignments,but they are rarely allowed to fire coworkers.

Which of the following is not good advice on surviving team projects in college?

Which of the following statements is not true about nonverbal communication?

Relationship-building roles address challenge number one-accomplishing the team goals.

It is perfectly acceptable to read the slides to your audience during a presentation so that nothing important is missed.

If you were asked to be a team leader,all of the following leadership skills and behaviors would help you influence your team except:

If you write a memo to a coworker you are using a lateral communication channel.

A _____ is a group of people with complementary skills who can work together on a regular basis to accomplish a common goal.

Good communication skills can make decisions more convincing and certain and problem solving faster.

Communication may flow laterally in organizational settings,but more often it flows up or down.

The RE in a memo stands for "reminder."

Efforts made to help a team maintain or improve group cohesiveness are part of the _____ roles that team members play.

The body covers the bulk of the material and consumes about _____ of your time.

A virtual team should be limited to five to ten members.

Virtual teams have all of the following advantages except:

Effective teamwork develops over time as team members learn how to handle various team-based tasks.

Information on the grapevine is usually very accurate.

A survey of Fortune 1000 companies reveals that only about 20 percent rely on self managing teams.

About 80% of top executives say that learning to _____ is the most important skill in getting things done in the workplace.

The Foundations of Business

Entrepreneurship

Selecting a Form of Business Ownership

Business Ethics and Social Responsibility

Managing for Business Success

Recruiting, Motivating, and Keeping Quality Employees

Product Design and Development

Operations Management in Manufacturing and Service Industries

Business in a Global Environment

Marketing: Providing Value to Customers

Operating in a Digital Marketing and Social Networking

The Role of Accounting in Business

Managing Financial Resources

Personal Finances

Managing Information and Technology

The Legal and Regulatory Environment of Business

Filters

Exam 14: Teamwork and Communications

Dale Carnegie created a four-step process for preparing and delivering presentations.

Self-managing work teams are often allowed to schedule assignments,but they are rarely allowed to fire coworkers.

Which of the following is not good advice on surviving team projects in college?

Which of the following statements is not true about nonverbal communication?

Relationship-building roles address challenge number one-accomplishing the team goals.

It is perfectly acceptable to read the slides to your audience during a presentation so that nothing important is missed.

If you were asked to be a team leader,all of the following leadership skills and behaviors would help you influence your team except:

If you write a memo to a coworker you are using a lateral communication channel.

A _____ is a group of people with complementary skills who can work together on a regular basis to accomplish a common goal.

Good communication skills can make decisions more convincing and certain and problem solving faster.

Communication may flow laterally in organizational settings,but more often it flows up or down.

The RE in a memo stands for "reminder."

Efforts made to help a team maintain or improve group cohesiveness are part of the _____ roles that team members play.

The body covers the bulk of the material and consumes about _____ of your time.

A virtual team should be limited to five to ten members.

Virtual teams have all of the following advantages except:

Effective teamwork develops over time as team members learn how to handle various team-based tasks.

Information on the grapevine is usually very accurate.

A survey of Fortune 1000 companies reveals that only about 20 percent rely on self managing teams.

About 80% of top executives say that learning to _____ is the most important skill in getting things done in the workplace.

The Foundations of Business

Entrepreneurship

Selecting a Form of Business Ownership

Business Ethics and Social Responsibility

Managing for Business Success

Recruiting, Motivating, and Keeping Quality Employees

Product Design and Development

Operations Management in Manufacturing and Service Industries

Business in a Global Environment

Marketing: Providing Value to Customers

Operating in a Digital Marketing and Social Networking

The Role of Accounting in Business

Managing Financial Resources

Personal Finances

Managing Information and Technology

The Legal and Regulatory Environment of Business

Filters