Exam 14: Teamwork and Communications

_____ is often cited as a factor in the explosion of the space shuttle Challenger in January 1986.

In a team-based organization,teams are interdependent.

Every team requires some mixture of the following three skills:

Recipients of e-mails often use the subject line to decide whether to open or delete a message.

What are the steps identified by Dale Carnegie that you should follow to create and deliver successful presentations?

As information seeps downward,it tends to lose some of its original clarity and often becomes distorted or downright wrong.

The type of communication barrier that arises when a female manager communicates with a male manager is called _____.

Typically a team performs well because its members possess some level of talent.

When each team member is encouraged by other team members to do his or her best,then:

Teams are most effective when there's a good balance between task facilitation and relationship building among members.

There are multiple forms of standard memo format that vary from company to company and sometime even within the same company.

Managers should make every attempt to eliminate the grapevine in an organization.

Informational transfers take up _____ of your waking hours.

Task facilitators are especially valuable when:

Jan is good at providing information when someone else needs it and also asking for it when she needs it.Jan would be considered _____.

Memos should be concise yet complete and summarize information effectively.

Team-based projects rarely fail.

Every company also has an informal communication network known as the grapevine.

Gayle,Dan,Mary,and Peter are exceptional people in their attitudes toward work.They have been placed on a _____ made up of workers who perform shared tasks and make many of the decisions previously made by their supervisors.

A major obstacle to team success in introducing teams into an organization is: