Question 1

Which of the following occurs when union members agree not to buy the products of a targeted employer?

Accepted Answer

A)  lockout 
B)  boycott 
C)  mediation 
D)  arbitration 
E)  slowdown 
A)  lockout 
B)  boycott 
C)  mediation 
D)  arbitration 
E)  slowdown

Question 2

Labor relations refers to the process of dealing with employees who are not represented by a union.

Accepted Answer

A) True 
 B)False

Question 3

What common incentive program options are available for workers?

Accepted Answer

Incentive programs are special-pay progr

Question 4

When selecting someone to hire,the first step in selection is usually asking the candidate to take a test.

Accepted Answer

A) True 
 B)False

Question 5

How can diversity create competitive advantage?

Accepted Answer

Workforce diversity is the range of work

Question 6

What options are available to the union when contract negotiations break down?

Accepted Answer

When contract negotiations break down,un

Question 7

When does the appraisal process begin?

Accepted Answer

A)  when the manager defines performance standards for an employee 
B)  after the manager observes the employee's performance 
C)  as soon as the employee begins working 
D)  when the employee leaves an organization 
E)  as soon as the employee requests direction 
A)  when the manager defines performance standards for an employee 
B)  after the manager observes the employee's performance 
C)  as soon as the employee begins working 
D)  when the employee leaves an organization 
E)  as soon as the employee requests direction

Question 8

What occurs when a neutral third party dictates a settlement between two sides that have agreed to submit to outside judgment?

Accepted Answer

A)  mediation 
B)  arbitration 
C)  strikebreaker 
D)  impasse 
E)  picketing 
A)  mediation 
B)  arbitration 
C)  strikebreaker 
D)  impasse 
E)  picketing

Question 9

Which of the following,if true,would MOST strongly support changing who is responsible for performance appraisals at Foothill?

Accepted Answer

A)  The supervisors carrying out appraisals were all assigned to Foothill's central location, even though most of the employees they evaluated were at branches. 
B)  The web-based performance appraisal software already used by Cashcorp allows employees to do self-evaluations. 
C)  Cashcorp has a more detailed and clearer set of corporate objectives than Foothill used in appraisals. 
D)  Industry-wide research shows that peer appraisal has a more direct impact on employees than supervisor appraisal. 
E)  A regional news report claimed that Cashcorp was prepared to trim the Foothill workforce by up to 30 percent. 
A)  The supervisors carrying out appraisals were all assigned to Foothill's central location, even though most of the employees they evaluated were at branches. 
B)  The web-based performance appraisal software already used by Cashcorp allows employees to do self-evaluations. 
C)  Cashcorp has a more detailed and clearer set of corporate objectives than Foothill used in appraisals. 
D)  Industry-wide research shows that peer appraisal has a more direct impact on employees than supervisor appraisal. 
E)  A regional news report claimed that Cashcorp was prepared to trim the Foothill workforce by up to 30 percent.

Question 10

When forecasting the internal supply of labor,planners must rely on information from sources such as government reports and figures supplied by colleges on the number of students in major fields.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is assumed by Roarke's argument?

Accepted Answer

A)  Every employee would benefit from some training in stopping sexual harassment. 
B)  The attitudes and behavior of the organization's employees were worse than those of most employees in the industry. 
C)  The educational programs were the most effective programs that could have been offered. 
D)  The effects of the educational programs in changing attitudes were greater than they were in changing behavior. 
E)  The educational programs had a significant effect on either attitudes, behavior, or both. 
A)  Every employee would benefit from some training in stopping sexual harassment. 
B)  The attitudes and behavior of the organization's employees were worse than those of most employees in the industry. 
C)  The educational programs were the most effective programs that could have been offered. 
D)  The effects of the educational programs in changing attitudes were greater than they were in changing behavior. 
E)  The educational programs had a significant effect on either attitudes, behavior, or both.

Question 12

What are the two types of sexual harassment as defined by the courts?

Accepted Answer

In cases of quid pro quo harassment,the

Question 13

At Ace Products,employees receive a fixed dollar amount for benefits,but they may choose between various health insurance,life insurance,disability insurance,and educational benefits.What is the name of this plan?

Accepted Answer

A)  gainsharing 
B)  profit-sharing 
C)  cafeteria benefits 
D)  equal employment 
E)  retention benefits 
A)  gainsharing 
B)  profit-sharing 
C)  cafeteria benefits 
D)  equal employment 
E)  retention benefits

Question 14

What is another name given to human resource managers?

Accepted Answer

A)  financial managers 
B)  personnel managers 
C)  production managers 
D)  accounting managers 
E)  business development managers 
A)  financial managers 
B)  personnel managers 
C)  production managers 
D)  accounting managers 
E)  business development managers

Question 15

What are independent contractors,on-call workers,temporary employees,contract employees,and leased employees all examples of?

Accepted Answer

A)  union workers 
B)  contingent workers 
C)  migratory workers 
D)  ancillary workers 
E)  international workers 
A)  union workers 
B)  contingent workers 
C)  migratory workers 
D)  ancillary workers 
E)  international workers

Question 16

A restaurant is undergoing a change in cuisine and style of service.It is important that new staff are hired and existing staff retrained.Why might the HR manager recommend vestibule training as being highly effective in this situation?

Accepted Answer

A)  Prospective and present employees can be screened to see if they convey the restaurant's new ethos. 
B)  Off-site training has great value for evaluating the effectiveness of performance appraisals. 
C)  Employees will be reluctant to undertake training removed from the workplace. 
D)  The owners can be more confident that the change to the restaurant will be popular with customers. 
E)  Employees will see limited connections to everyday work in this type of training. 
A)  Prospective and present employees can be screened to see if they convey the restaurant's new ethos. 
B)  Off-site training has great value for evaluating the effectiveness of performance appraisals. 
C)  Employees will be reluctant to undertake training removed from the workplace. 
D)  The owners can be more confident that the change to the restaurant will be popular with customers. 
E)  Employees will see limited connections to everyday work in this type of training.

Question 17

Human resource managers need to forecast the internal and external supply of employees.

Accepted Answer

A) True 
 B)False

Question 18

Workers such as computer scientists,engineers,and software developers who typically require extensive and highly specialized training,are known as what?

Accepted Answer

A)  technical workers 
B)  knowledge workers 
C)  contingent workers 
D)  labor relation workers 
E)  union workers 
A)  technical workers 
B)  knowledge workers 
C)  contingent workers 
D)  labor relation workers 
E)  union workers

Question 19

The Internet start-up company QuickThink is considering whether to hire recent college grad Thomas as a full-time employee or as a contingent worker.Which of the following is NOT a likely disadvantage to the company if they hired Thomas as a contingent worker rather than a full-time one?

Accepted Answer

A)  Thomas may not be fully committed to the organization and its long-term goals. 
B)  QuickThink will have to provide Thomas with ongoing and highly specialized training to prevent his skills from becoming obsolete. 
C)  Thomas may lack much firm-specific knowledge. 
D)  Managers will face possibly complicated decisions about how to integrate Thomas into the organization. 
E)  Thomas may be less willing to engage in organizational citizenship behaviors. 
A)  Thomas may not be fully committed to the organization and its long-term goals. 
B)  QuickThink will have to provide Thomas with ongoing and highly specialized training to prevent his skills from becoming obsolete. 
C)  Thomas may lack much firm-specific knowledge. 
D)  Managers will face possibly complicated decisions about how to integrate Thomas into the organization. 
E)  Thomas may be less willing to engage in organizational citizenship behaviors.

Question 20

Explain the role of equal employment opportunity and the Equal Employment Opportunity Commission.

Accepted Answer

The basic goal of equal employment oppor

Which of the following occurs when union members agree not to buy the products of a targeted employer?

Labor relations refers to the process of dealing with employees who are not represented by a union.

What common incentive program options are available for workers?

When selecting someone to hire,the first step in selection is usually asking the candidate to take a test.

How can diversity create competitive advantage?

What options are available to the union when contract negotiations break down?

When does the appraisal process begin?

What occurs when a neutral third party dictates a settlement between two sides that have agreed to submit to outside judgment?

Which of the following,if true,would MOST strongly support changing who is responsible for performance appraisals at Foothill?

When forecasting the internal supply of labor,planners must rely on information from sources such as government reports and figures supplied by colleges on the number of students in major fields.

Which of the following is assumed by Roarke's argument?

What are the two types of sexual harassment as defined by the courts?

At Ace Products,employees receive a fixed dollar amount for benefits,but they may choose between various health insurance,life insurance,disability insurance,and educational benefits.What is the name of this plan?

What is another name given to human resource managers?

What are independent contractors,on-call workers,temporary employees,contract employees,and leased employees all examples of?

A restaurant is undergoing a change in cuisine and style of service.It is important that new staff are hired and existing staff retrained.Why might the HR manager recommend vestibule training as being highly effective in this situation?

Human resource managers need to forecast the internal and external supply of employees.

Workers such as computer scientists,engineers,and software developers who typically require extensive and highly specialized training,are known as what?

The Internet start-up company QuickThink is considering whether to hire recent college grad Thomas as a full-time employee or as a contingent worker.Which of the following is NOT a likely disadvantage to the company if they hired Thomas as a contingent worker rather than a full-time one?

Explain the role of equal employment opportunity and the Equal Employment Opportunity Commission.

The U.S.Business Environment

Understanding Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

Understanding the Global Context of Business

Managing the Business

Organizing the Business

Operations Management and Quality for Producing Goods and Services

Employee Behavior and Motivation

Leadership and Decision Making

Marketing Processes and Consumer Behavior

Developing and Pricing Products

Distributing and Promoting Products

Information Technology (IT)for Business

The Role of Accountants and Accounting Information

Understanding Money and the Role of Banking

Managing Business Finances

Filters

Exam 10: Human Resource Management and Labor Relations

Which of the following occurs when union members agree not to buy the products of a targeted employer?

Labor relations refers to the process of dealing with employees who are not represented by a union.

What common incentive program options are available for workers?

When selecting someone to hire,the first step in selection is usually asking the candidate to take a test.

How can diversity create competitive advantage?

What options are available to the union when contract negotiations break down?

When does the appraisal process begin?

What occurs when a neutral third party dictates a settlement between two sides that have agreed to submit to outside judgment?

Which of the following,if true,would MOST strongly support changing who is responsible for performance appraisals at Foothill?

When forecasting the internal supply of labor,planners must rely on information from sources such as government reports and figures supplied by colleges on the number of students in major fields.

Which of the following is assumed by Roarke's argument?

What are the two types of sexual harassment as defined by the courts?

At Ace Products,employees receive a fixed dollar amount for benefits,but they may choose between various health insurance,life insurance,disability insurance,and educational benefits.What is the name of this plan?

What is another name given to human resource managers?

What are independent contractors,on-call workers,temporary employees,contract employees,and leased employees all examples of?

A restaurant is undergoing a change in cuisine and style of service.It is important that new staff are hired and existing staff retrained.Why might the HR manager recommend vestibule training as being highly effective in this situation?

Human resource managers need to forecast the internal and external supply of employees.

Workers such as computer scientists,engineers,and software developers who typically require extensive and highly specialized training,are known as what?

The Internet start-up company QuickThink is considering whether to hire recent college grad Thomas as a full-time employee or as a contingent worker.Which of the following is NOT a likely disadvantage to the company if they hired Thomas as a contingent worker rather than a full-time one?

Explain the role of equal employment opportunity and the Equal Employment Opportunity Commission.

The U.S.Business Environment

Understanding Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

Understanding the Global Context of Business

Managing the Business

Organizing the Business

Operations Management and Quality for Producing Goods and Services

Employee Behavior and Motivation

Leadership and Decision Making

Marketing Processes and Consumer Behavior

Developing and Pricing Products

Distributing and Promoting Products

Information Technology (IT)for Business

The Role of Accountants and Accounting Information

Understanding Money and the Role of Banking

Managing Business Finances

Filters