Question 1

When does the collective bargaining process begin?

Accepted Answer

A)  when the contract is ratified by the members 
B)  when the bargaining zone is identified 
C)  when the union is recognized as the official bargaining agent 
D)  when union and management representatives agree to contract terms 
E)  when the employer establishes a maximum limit 
A)  when the contract is ratified by the members 
B)  when the bargaining zone is identified 
C)  when the union is recognized as the official bargaining agent 
D)  when union and management representatives agree to contract terms 
E)  when the employer establishes a maximum limit

Question 2

Job analysis is the systematic analysis of jobs within an organization resulting in a job description.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following links salary increases to performance levels in nonsales jobs?

Accepted Answer

A)  bonuses 
B)  collective bargaining 
C)  merit salary systems 
D)  cafeteria benefit plans 
E)  workers' compensation insurance 
A)  bonuses 
B)  collective bargaining 
C)  merit salary systems 
D)  cafeteria benefit plans 
E)  workers' compensation insurance

Question 4

All of the following point out reasons why the Human Resources department should be skeptical about the data collected EXCEPT:

Accepted Answer

A)  The applicants may not believe that the responses will truly be anonymous. 
B)  The applicants may not be able to accurately measure their own personality traits. 
C)  The applicants may deliberately exaggerate their positive characteristics. 
D)  The applicants' responses may not show any connection between personality and job performance. 
E)  The applicants' responses may reflect their mood only at the time of the test. 
A)  The applicants may not believe that the responses will truly be anonymous. 
B)  The applicants may not be able to accurately measure their own personality traits. 
C)  The applicants may deliberately exaggerate their positive characteristics. 
D)  The applicants' responses may not show any connection between personality and job performance. 
E)  The applicants' responses may reflect their mood only at the time of the test.

Question 5

In recent years,some companies have run into problems because they have not set aside enough money to cover the retirement funds they have agreed to provide.

Accepted Answer

A) True 
 B)False

Question 6

Which legal concept holds that both employer and employee have the mutual right to terminate an employment relationship any time,for any reason,and without advance notice to the other?

Accepted Answer

A)  quid pro quo 
B)  affirmative action 
C)  employment at will 
D)  mutual consent 
E)  equal employment opportunity 
A)  quid pro quo 
B)  affirmative action 
C)  employment at will 
D)  mutual consent 
E)  equal employment opportunity

Question 7

If negotiations fail,what can a company choose to use to prevent union employees from coming to work?

Accepted Answer

A)  wildcat strike 
B)  lockout 
C)  strikebreaker 
D)  economic strike 
E)  bailout 
A)  wildcat strike 
B)  lockout 
C)  strikebreaker 
D)  economic strike 
E)  bailout

Question 8

A large clothing retailer,Finch Line,has recently expanded but is having problems retaining experienced staff,despite paying salaries that are above industry averages.Which strategy would BEST support the HR manager's initiative to decrease the rate of turnover of the company's experienced staff?

Accepted Answer

A)  offering employees a structured path to promotion 
B)  offering across-the-board pay increases to all employees 
C)  making cost-of-living adjustments in employees' wages 
D)  offering staff more money for better performance 
E)  evaluating staff expectations as they relate to management goals 
A)  offering employees a structured path to promotion 
B)  offering across-the-board pay increases to all employees 
C)  making cost-of-living adjustments in employees' wages 
D)  offering staff more money for better performance 
E)  evaluating staff expectations as they relate to management goals

Question 9

Which of the following,if true,would MOST strongly support the Domino Grace CEO's argument?

Accepted Answer

A)  The current proposal calls for all Kryptos employees with outstanding benefit packages to keep them in the merged company. 
B)  Shareholders of Domino Grace tend to support the merger. 
C)  According to the charters of both companies, any savings from reducing benefits would be recorded in a post-merger report. 
D)  A recent economic downturn has reduced the ability of many in the financial services industry to find new jobs. 
E)  Kryptos provides paths to advancement that are faster than those offered by most companies in the industry. 
A)  The current proposal calls for all Kryptos employees with outstanding benefit packages to keep them in the merged company. 
B)  Shareholders of Domino Grace tend to support the merger. 
C)  According to the charters of both companies, any savings from reducing benefits would be recorded in a post-merger report. 
D)  A recent economic downturn has reduced the ability of many in the financial services industry to find new jobs. 
E)  Kryptos provides paths to advancement that are faster than those offered by most companies in the industry.

Question 10

Which of the following,if true,would MOST strengthen Ashe's case?

Accepted Answer

A)  Ashe has led more different training workshops than any other contingent worker. 
B)  Losing Ashe as an employee would mean that companies who prefer his workshops would consider no longer contracting with Dexterity. 
C)  Ashe has worked for Dexterity for fifteen years, longer than any other contract employee. 
D)  A local teacher in the high school, Ashe has repeatedly received awards for his classroom performance. 
E)  The businesses that contract with Dexterity consider the workshops essential to their operation. 
A)  Ashe has led more different training workshops than any other contingent worker. 
B)  Losing Ashe as an employee would mean that companies who prefer his workshops would consider no longer contracting with Dexterity. 
C)  Ashe has worked for Dexterity for fifteen years, longer than any other contract employee. 
D)  A local teacher in the high school, Ashe has repeatedly received awards for his classroom performance. 
E)  The businesses that contract with Dexterity consider the workshops essential to their operation.

Question 11

What is the process by which union leaders and managers negotiate common terms and conditions of employment for the workers represented by unions?

Accepted Answer

A)  striking 
B)  picketing 
C)  informational gathering 
D)  collective bargaining 
E)  compensation planning 
A)  striking 
B)  picketing 
C)  informational gathering 
D)  collective bargaining 
E)  compensation planning

Question 12

Jean's paycheck is calculated from the number of hours worked during the week times her hourly rate.What type of system is used to pay Jean?

Accepted Answer

A)  gainsharing 
B)  salary 
C)  profit sharing 
D)  wage 
E)  incentive 
A)  gainsharing 
B)  salary 
C)  profit sharing 
D)  wage 
E)  incentive

Question 13

How do human resource managers use job analysis for human resource planning?

Accepted Answer

The basis for human resource planning is

Question 14

Describe the current trends in labor-management relations in the United States.

Accepted Answer

Since the mid-1960s,U.S.labor unions hav

Question 15

What is the total package that a firm offers employees in return for their labor?

Accepted Answer

A)  wage 
B)  salary 
C)  benefits package 
D)  compensation system 
E)  retention plan 
A)  wage 
B)  salary 
C)  benefits package 
D)  compensation system 
E)  retention plan

Question 16

Explain the meaning of workforce diversity.

Accepted Answer

Workforce diversity is the range of work

Question 17

Distinguish between internal and external recruiting.

Accepted Answer

Internal recruiting means considering pr

Question 18

Which of the following constitutes an illegal hiring practice?

Accepted Answer

A)  asking someone about their availability because the position requires a 50-hour work week 
B)  establishing a diversity committee to help diverse employees connect with each other 
C)  asking a candidate whether or not he attends church, because it is important that candidates are available to work on Saturdays and Sundays 
D)  keeping track of how many males and females are in the organization 
E)  requiring an applicant to specify gender on an application 
A)  asking someone about their availability because the position requires a 50-hour work week 
B)  establishing a diversity committee to help diverse employees connect with each other 
C)  asking a candidate whether or not he attends church, because it is important that candidates are available to work on Saturdays and Sundays 
D)  keeping track of how many males and females are in the organization 
E)  requiring an applicant to specify gender on an application

Question 19

How do organizations develop workers' skills?

Accepted Answer

The firm must acquaint new employees wit

Question 20

Where is a skills inventory often maintained?

Accepted Answer

A)  replacement chart 
B)  employee information system 
C)  internal supply forecast 
D)  work flow chart 
E)  job description spreadsheet 
A)  replacement chart 
B)  employee information system 
C)  internal supply forecast 
D)  work flow chart 
E)  job description spreadsheet

When does the collective bargaining process begin?

Job analysis is the systematic analysis of jobs within an organization resulting in a job description.

Which of the following links salary increases to performance levels in nonsales jobs?

All of the following point out reasons why the Human Resources department should be skeptical about the data collected EXCEPT:

In recent years,some companies have run into problems because they have not set aside enough money to cover the retirement funds they have agreed to provide.

Which legal concept holds that both employer and employee have the mutual right to terminate an employment relationship any time,for any reason,and without advance notice to the other?

If negotiations fail,what can a company choose to use to prevent union employees from coming to work?

A large clothing retailer,Finch Line,has recently expanded but is having problems retaining experienced staff,despite paying salaries that are above industry averages.Which strategy would BEST support the HR manager's initiative to decrease the rate of turnover of the company's experienced staff?

Which of the following,if true,would MOST strongly support the Domino Grace CEO's argument?

Which of the following,if true,would MOST strengthen Ashe's case?

What is the process by which union leaders and managers negotiate common terms and conditions of employment for the workers represented by unions?

Jean's paycheck is calculated from the number of hours worked during the week times her hourly rate.What type of system is used to pay Jean?

How do human resource managers use job analysis for human resource planning?

Describe the current trends in labor-management relations in the United States.

What is the total package that a firm offers employees in return for their labor?

Explain the meaning of workforce diversity.

Distinguish between internal and external recruiting.

Which of the following constitutes an illegal hiring practice?

How do organizations develop workers' skills?

Where is a skills inventory often maintained?

The U.S.Business Environment

Understanding Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

Understanding the Global Context of Business

Managing the Business

Organizing the Business

Operations Management and Quality for Producing Goods and Services

Employee Behavior and Motivation

Leadership and Decision Making

Marketing Processes and Consumer Behavior

Developing and Pricing Products

Distributing and Promoting Products

Information Technology (IT)for Business

The Role of Accountants and Accounting Information

Understanding Money and the Role of Banking

Managing Business Finances

Filters

Exam 10: Human Resource Management and Labor Relations

When does the collective bargaining process begin?

Job analysis is the systematic analysis of jobs within an organization resulting in a job description.

Which of the following links salary increases to performance levels in nonsales jobs?

All of the following point out reasons why the Human Resources department should be skeptical about the data collected EXCEPT:

In recent years,some companies have run into problems because they have not set aside enough money to cover the retirement funds they have agreed to provide.

Which legal concept holds that both employer and employee have the mutual right to terminate an employment relationship any time,for any reason,and without advance notice to the other?

If negotiations fail,what can a company choose to use to prevent union employees from coming to work?

A large clothing retailer,Finch Line,has recently expanded but is having problems retaining experienced staff,despite paying salaries that are above industry averages.Which strategy would BEST support the HR manager's initiative to decrease the rate of turnover of the company's experienced staff?

Which of the following,if true,would MOST strongly support the Domino Grace CEO's argument?

Which of the following,if true,would MOST strengthen Ashe's case?

What is the process by which union leaders and managers negotiate common terms and conditions of employment for the workers represented by unions?

Jean's paycheck is calculated from the number of hours worked during the week times her hourly rate.What type of system is used to pay Jean?

How do human resource managers use job analysis for human resource planning?

Describe the current trends in labor-management relations in the United States.

What is the total package that a firm offers employees in return for their labor?

Explain the meaning of workforce diversity.

Distinguish between internal and external recruiting.

Which of the following constitutes an illegal hiring practice?

How do organizations develop workers' skills?

Where is a skills inventory often maintained?

The U.S.Business Environment

Understanding Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

Understanding the Global Context of Business

Managing the Business

Organizing the Business

Operations Management and Quality for Producing Goods and Services

Employee Behavior and Motivation

Leadership and Decision Making

Marketing Processes and Consumer Behavior

Developing and Pricing Products

Distributing and Promoting Products

Information Technology (IT)for Business

The Role of Accountants and Accounting Information

Understanding Money and the Role of Banking

Managing Business Finances

Filters