Question 1

If all of Witt's statements are true,which of the following must also be TRUE?

Accepted Answer

A)  If Robin were paid more than Jonaki, she would be motivated. 
B)  All employees who are motivated and feel that they are paid less than employees who do the same work have received a persuasive justification. 
C)  If Robin felt that she is being treated fairly, then she would be motivated. 
D)  Workers who are provided with a persuasive justification for differences in pay will be motivated. 
E)  Any employees who are not motivated and feel that they have been treated unfairly must not have received a persuasive justification. 
A)  If Robin were paid more than Jonaki, she would be motivated. 
B)  All employees who are motivated and feel that they are paid less than employees who do the same work have received a persuasive justification. 
C)  If Robin felt that she is being treated fairly, then she would be motivated. 
D)  Workers who are provided with a persuasive justification for differences in pay will be motivated. 
E)  Any employees who are not motivated and feel that they have been treated unfairly must not have received a persuasive justification.

Question 2

Which of the following would have the lowest cost to an organization?

Accepted Answer

A)  absenteeism 
B)  workplace violence 
C)  sexual harassment 
D)  theft 
E)  racism 
A)  absenteeism 
B)  workplace violence 
C)  sexual harassment 
D)  theft 
E)  racism

Question 3

Alexus,a manager,decides to increase the morale of his team by giving more conspicuous praise for work done well.Which of the following,if true,would likely make this strategy ineffective?

Accepted Answer

A)  Alexus's employees are already receiving effective praise from their co-workers. 
B)  Alexus's employees feel that their salaries are below industry standard. 
C)  Alexus's employees feel that they are not living up to their full potential. 
D)  Alexus's employees are already being paid very well by industry standards. 
E)  Alexus's employees indicate that they are satisfied with their physical working environment. 
A)  Alexus's employees are already receiving effective praise from their co-workers. 
B)  Alexus's employees feel that their salaries are below industry standard. 
C)  Alexus's employees feel that they are not living up to their full potential. 
D)  Alexus's employees are already being paid very well by industry standards. 
E)  Alexus's employees indicate that they are satisfied with their physical working environment.

Question 4

According to expectancy theory,people are motivated to work toward rewards that they want and that they believe they have a reasonable chance of obtaining.

Accepted Answer

A) True 
 B)False

Question 5

In what three ways is job redesign typically implemented?

Accepted Answer

Job redesign is usually implemented thro

Question 6

Which of the following BEST describes scientific management?

Accepted Answer

A)  a theory of motivation holding that job satisfaction depends on two factors, hygiene and motivation 
B)  a theory of motivation holding that people are motivated to work toward rewards that they want and that they have a reasonable chance of obtaining 
C)  a theory of motivation holding that people evaluate their treatment by the organization relative to the treatment of others 
D)  a theory of motivation holding that managers should analyze jobs to find the most efficient methods and use money as a primary motivator 
E)  a theory of motivation that people will work more productively as long as they receive some kind of attention from management 
A)  a theory of motivation holding that job satisfaction depends on two factors, hygiene and motivation 
B)  a theory of motivation holding that people are motivated to work toward rewards that they want and that they have a reasonable chance of obtaining 
C)  a theory of motivation holding that people evaluate their treatment by the organization relative to the treatment of others 
D)  a theory of motivation holding that managers should analyze jobs to find the most efficient methods and use money as a primary motivator 
E)  a theory of motivation that people will work more productively as long as they receive some kind of attention from management

Question 7

Which of the following might you,as a manager,expect to see in an employee who has a low degree of conscientiousness?

Accepted Answer

A)  a tendency to be unprepared at meetings 
B)  an inability to work in a team setting 
C)  a tendency toward mood swings 
D)  a high level of comfort with other people 
E)  an ability to meet deadlines without fail 
A)  a tendency to be unprepared at meetings 
B)  an inability to work in a team setting 
C)  a tendency toward mood swings 
D)  a high level of comfort with other people 
E)  an ability to meet deadlines without fail

Question 8

Which of the following is a point at issue between Gordon and Linda?

Accepted Answer

A)  Was Zen Park Frantic a market success? 
B)  Would Zen Park Frantic have been as successful if it had followed the organization's normal procedures? 
C)  Are team-based product development processes successful in any organizational setting? 
D)  Is the "Hawthorne effect" an important concept in explaining the causes of increased productivity? 
E)  Does the evidence support a move to team-based product development? 
A)  Was Zen Park Frantic a market success? 
B)  Would Zen Park Frantic have been as successful if it had followed the organization's normal procedures? 
C)  Are team-based product development processes successful in any organizational setting? 
D)  Is the "Hawthorne effect" an important concept in explaining the causes of increased productivity? 
E)  Does the evidence support a move to team-based product development?

Question 9

What is emotionality?

Accepted Answer

A)  the ability of a person to get along with others 
B)  the degree to which someone tends to be positive or negative 
C)  the number of things a person tries to accomplish at once 
D)  the relative rigidity of an individual's beliefs 
E)  the likelihood that a person will react aggressively 
A)  the ability of a person to get along with others 
B)  the degree to which someone tends to be positive or negative 
C)  the number of things a person tries to accomplish at once 
D)  the relative rigidity of an individual's beliefs 
E)  the likelihood that a person will react aggressively

Question 10

When people feel they are being inequitably treated,they are likely to ask for raises,increase their efforts,and work longer hours.

Accepted Answer

A) True 
 B)False

Question 11

In terms of a psychological contract,inducements represent what employees will contribute to an organization.

Accepted Answer

A) True 
 B)False

Question 12

What is MOST useful about Theory X and Theory Y?

Accepted Answer

A)  They shed light on managers' attitudes toward employees. 
B)  They provide a useful blueprint for taking action. 
C)  They help managers better understand employees. 
D)  They accurately depict the attitude of employees at work. 
E)  They support management decisions and plans. 
A)  They shed light on managers' attitudes toward employees. 
B)  They provide a useful blueprint for taking action. 
C)  They help managers better understand employees. 
D)  They accurately depict the attitude of employees at work. 
E)  They support management decisions and plans.

Question 13

For an individual to feel equitably treated,his ratio of contribution to return must be the same as the other individual's ratio with whom he or she is comparing.

Accepted Answer

A) True 
 B)False

Question 14

The extent to which people are self-aware is an aspect of which of the following?

Accepted Answer

A)  attitude 
B)  emotional intelligence 
C)  negative emotionality 
D)  social skills 
E)  empathy 
A)  attitude 
B)  emotional intelligence 
C)  negative emotionality 
D)  social skills 
E)  empathy

Question 15

If,instead of offering incentives for sales goals,a manager were to get ideas on increasing sales revenue from his sales team to implement,which of the following would MOST likely result?

Accepted Answer

A)  The sales team would be more motivated by feeling more invested in the process. 
B)  The sales team would prefer to be given clearly defined goals to meet. 
C)  The sales team would not have enough information to go on in order to get ideas. 
D)  The sales team would come up with too many different ideas. 
E)  The sales team would be more motivated because of the chance to earn more money. 
A)  The sales team would be more motivated by feeling more invested in the process. 
B)  The sales team would prefer to be given clearly defined goals to meet. 
C)  The sales team would not have enough information to go on in order to get ideas. 
D)  The sales team would come up with too many different ideas. 
E)  The sales team would be more motivated because of the chance to earn more money.

Question 16

Which would an employee who is productive but refuses to help others or the organization be lacking in?

Accepted Answer

A)  organizational citizenship 
B)  workplace aggression 
C)  performance behavior 
D)  personal productivity 
E)  self-esteem 
A)  organizational citizenship 
B)  workplace aggression 
C)  performance behavior 
D)  personal productivity 
E)  self-esteem

Question 17

Kent wants to motivate the maintenance staff to be more productive.He starts by providing training and assures employees that high productivity will be rewarded.Employees are asked to identify the rewards that would mean the most to them.Kent likely subscribes to which theory of motivation?

Accepted Answer

A)  equity 
B)  expectancy 
C)  two-factor 
D)  hierarchy of needs 
E)  productivity 
A)  equity 
B)  expectancy 
C)  two-factor 
D)  hierarchy of needs 
E)  productivity

Question 18

If an employee needs to feel that she is a part of a team and yet her position involves working alone,which of the following may not be right?

Accepted Answer

A)  the pay scale 
B)  the person-job fit 
C)  the employee's attitude 
D)  the organization's plan 
E)  the team structure 
A)  the pay scale 
B)  the person-job fit 
C)  the employee's attitude 
D)  the organization's plan 
E)  the team structure

Question 19

Discuss management by objectives (MBO).

Accepted Answer

MBO is a system of collaborative goal se

Question 20

Motivation factors are directly related to the work that employees perform; hygiene factors refer to the environment in which they work.

Accepted Answer

A) True 
 B)False

If all of Witt's statements are true,which of the following must also be TRUE?

Which of the following would have the lowest cost to an organization?

Alexus,a manager,decides to increase the morale of his team by giving more conspicuous praise for work done well.Which of the following,if true,would likely make this strategy ineffective?

According to expectancy theory,people are motivated to work toward rewards that they want and that they believe they have a reasonable chance of obtaining.

In what three ways is job redesign typically implemented?

Which of the following BEST describes scientific management?

Which of the following might you,as a manager,expect to see in an employee who has a low degree of conscientiousness?

Which of the following is a point at issue between Gordon and Linda?

What is emotionality?

When people feel they are being inequitably treated,they are likely to ask for raises,increase their efforts,and work longer hours.

In terms of a psychological contract,inducements represent what employees will contribute to an organization.

What is MOST useful about Theory X and Theory Y?

For an individual to feel equitably treated,his ratio of contribution to return must be the same as the other individual's ratio with whom he or she is comparing.

The extent to which people are self-aware is an aspect of which of the following?

If,instead of offering incentives for sales goals,a manager were to get ideas on increasing sales revenue from his sales team to implement,which of the following would MOST likely result?

Which would an employee who is productive but refuses to help others or the organization be lacking in?

Kent wants to motivate the maintenance staff to be more productive.He starts by providing training and assures employees that high productivity will be rewarded.Employees are asked to identify the rewards that would mean the most to them.Kent likely subscribes to which theory of motivation?

If an employee needs to feel that she is a part of a team and yet her position involves working alone,which of the following may not be right?

Discuss management by objectives (MBO).

Motivation factors are directly related to the work that employees perform; hygiene factors refer to the environment in which they work.

The U.S.Business Environment

Understanding Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

Understanding the Global Context of Business

Managing the Business

Organizing the Business

Operations Management and Quality for Producing Goods and Services

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Developing and Pricing Products

Distributing and Promoting Products

Information Technology (IT)for Business

The Role of Accountants and Accounting Information

Understanding Money and the Role of Banking

Managing Business Finances

Filters

Exam 8: Employee Behavior and Motivation

If all of Witt's statements are true,which of the following must also be TRUE?

Which of the following would have the lowest cost to an organization?

Alexus,a manager,decides to increase the morale of his team by giving more conspicuous praise for work done well.Which of the following,if true,would likely make this strategy ineffective?

According to expectancy theory,people are motivated to work toward rewards that they want and that they believe they have a reasonable chance of obtaining.

In what three ways is job redesign typically implemented?

Which of the following BEST describes scientific management?

Which of the following might you,as a manager,expect to see in an employee who has a low degree of conscientiousness?

Which of the following is a point at issue between Gordon and Linda?

What is emotionality?

When people feel they are being inequitably treated,they are likely to ask for raises,increase their efforts,and work longer hours.

In terms of a psychological contract,inducements represent what employees will contribute to an organization.

What is MOST useful about Theory X and Theory Y?

For an individual to feel equitably treated,his ratio of contribution to return must be the same as the other individual's ratio with whom he or she is comparing.

The extent to which people are self-aware is an aspect of which of the following?

If,instead of offering incentives for sales goals,a manager were to get ideas on increasing sales revenue from his sales team to implement,which of the following would MOST likely result?

Which would an employee who is productive but refuses to help others or the organization be lacking in?

Kent wants to motivate the maintenance staff to be more productive.He starts by providing training and assures employees that high productivity will be rewarded.Employees are asked to identify the rewards that would mean the most to them.Kent likely subscribes to which theory of motivation?

If an employee needs to feel that she is a part of a team and yet her position involves working alone,which of the following may not be right?

Discuss management by objectives (MBO).

Motivation factors are directly related to the work that employees perform; hygiene factors refer to the environment in which they work.

The U.S.Business Environment

Understanding Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

Understanding the Global Context of Business

Managing the Business

Organizing the Business

Operations Management and Quality for Producing Goods and Services

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Developing and Pricing Products

Distributing and Promoting Products

Information Technology (IT)for Business

The Role of Accountants and Accounting Information

Understanding Money and the Role of Banking

Managing Business Finances

Filters