Question 1

The step-review procedure in non-unionized organizations is similar to which of the following disciplinary approaches?

Accepted Answer

A)  collective bargaining 
B)  hot-stove discipline 
C)  positive discipline 
D)  progressive discipline 
A)  collective bargaining 
B)  hot-stove discipline 
C)  positive discipline 
D)  progressive discipline

Question 2

In regard to the documentation in employee disciplinary cases, what is the most significant cause of inadequate documentation?

Accepted Answer

A)  The courts have ruled that documentation be limited. 
B)  Organizations do not want to spend too much money for documentation. 
C)  Managers do not have enough time to do the documentation. 
D)  Managers have problems understanding what good documentation is. 
A)  The courts have ruled that documentation be limited. 
B)  Organizations do not want to spend too much money for documentation. 
C)  Managers do not have enough time to do the documentation. 
D)  Managers have problems understanding what good documentation is.

Question 3

Wrongful dismissal is a lawsuit filed in a court by an employee alleging that he or she was dismissed without proper contractual or reasonable notice.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following is a key characteristic of an implied employment contract?

Accepted Answer

A)  It is valid only if in writing. 
B)  It contains terms that judges read into employment contracts when the written contract does not expressly deal with the matter. 
C)  It exists after an employee passes his or her probation period. 
D)  It covers approximately 90 percent of the Canadian workforce. 
A)  It is valid only if in writing. 
B)  It contains terms that judges read into employment contracts when the written contract does not expressly deal with the matter. 
C)  It exists after an employee passes his or her probation period. 
D)  It covers approximately 90 percent of the Canadian workforce.

Question 5

Where should termination meetings with employees be held?

Accepted Answer

A)  at the employee's workstation 
B)  in a neutral location, such as a conference room 
C)  outside the employer's premises 
D)  in the HR manager's office 
A)  at the employee's workstation 
B)  in a neutral location, such as a conference room 
C)  outside the employer's premises 
D)  in the HR manager's office

Question 6

What is the relationship between organizational ethics and the law?

Accepted Answer

A)  They mean the same thing. 
B)  Ethics go beyond the law. 
C)  Law goes beyond ethics. 
D)  Neither is relevant for organizations. 
A)  They mean the same thing. 
B)  Ethics go beyond the law. 
C)  Law goes beyond ethics. 
D)  Neither is relevant for organizations.

Question 7

In a nonunion workplace, which of the following complaint processes is most similar to a grievance procedure in a collective agreement?

Accepted Answer

A)  step-review system 
B)  open-door management system 
C)  at-will complaint process 
D)  peer-review system 
A)  step-review system 
B)  open-door management system 
C)  at-will complaint process 
D)  peer-review system

Question 8

An employee's legal and moral rights to privacy are clear and well-defined.

Accepted Answer

A) True 
 B)False

Question 9

The Personal Information Protection and Electronic Documents Act (PIPEDA) regulates collective bargaining.

Accepted Answer

A) True 
 B)False

Question 10

One of the major reasons for investigative interviews is to establish the facts surrounding an employee's offence.

Accepted Answer

A) True 
 B)False

Question 11

What is the key purpose of the investigative interview with an employee in a disciplinary case against him or her?

Accepted Answer

A)  to train HR managers with their investigative skills 
B)  to give the employee an opportunity to explain his or her actions and behaviours in the case 
C)  to ensure that there is a recording of the interview for the courts if the employer is challenged 
D)  to get the police involved early in the case 
A)  to train HR managers with their investigative skills 
B)  to give the employee an opportunity to explain his or her actions and behaviours in the case 
C)  to ensure that there is a recording of the interview for the courts if the employer is challenged 
D)  to get the police involved early in the case

Question 12

In a disciplinary case against Mandy, her employer has set up a committee to hear the case. The committee includes two of Mandy's coworkers and two management personnel. What type of disciplinary process is most likely being used here?

Accepted Answer

A)  a peer-review system 
B)  a positive discipline system 
C)  an expedited review system 
D)  a grievance procedure 
A)  a peer-review system 
B)  a positive discipline system 
C)  an expedited review system 
D)  a grievance procedure

Question 13

When applying either progressive or positive discipline, it is important to maintain complete records of each step of the procedure.

Accepted Answer

A) True 
 B)False

Question 14

British Columbia Gold Inc. is planning to implement an open-door policy to deal with employee complaints. Which of the following is a key criterion for this policy to be successful?

Accepted Answer

A)  Managers must ensure that employees come to them only with job-related concerns. 
B)  Managers must encourage employees to voice their complaints and listen honestly to those concerns. 
C)  Managers must formalize the procedure and encourage employees to "start at the top." 
D)  Managers must emphasize that they can offer solutions only on an advisory basis. 
A)  Managers must ensure that employees come to them only with job-related concerns. 
B)  Managers must encourage employees to voice their complaints and listen honestly to those concerns. 
C)  Managers must formalize the procedure and encourage employees to "start at the top." 
D)  Managers must emphasize that they can offer solutions only on an advisory basis.

Question 15

Step-review systems involving non-union employees are very similar to grievance procedures used in union contracts.

Accepted Answer

A) True 
 B)False

Question 16

The failure to document earlier actions often results in management not imposing disciplinary penalty when a transgression is committed.

Accepted Answer

A) True 
 B)False

Question 17

Dismissal is the final disciplinary action.

Accepted Answer

A) True 
 B)False

Question 18

Constructive dismissal occurs when an employer unilaterally changes an employee's working conditions such that compensation, status, or prestige is reduced.

Accepted Answer

A) True 
 B)False

Question 19

Scenario 13.2
Woodbridge Group Inc. (WG), a Canadian consultancy firm, is having a hard time keeping all its employees as a result of the last recession. Most of its clients are based in the United States, and tighter restrictions there have led to some clients severing business ties with WG. With the loss of business, the company claims it cannot afford to continue paying employees even though the company is still profitable. Management is planning to let some of them go, and plans to give them four weeks' pay in lieu of notice. While these employees are not unionized, they do have contracts that entitle them to fixed numbers of weeks worked for each year they have been with WG.
-Refer to Scenario 13.2. WG wants to avoid being sued for wrongful dismissal as it may cost the company more than what is stipulated in the contract. Which of the following is NOT accurate?

Accepted Answer

A)  Nonmanagerial employees may be entitled to up to 12 months' notice. 
B)  Managerial employees may be entitled to as much as 24 months' notice. 
C)  An employer needs just cause to terminate a nonunionized employee. 
D)  Legal and court fees can be very costly and potentially embarrassing. 
A)  Nonmanagerial employees may be entitled to up to 12 months' notice. 
B)  Managerial employees may be entitled to as much as 24 months' notice. 
C)  An employer needs just cause to terminate a nonunionized employee. 
D)  Legal and court fees can be very costly and potentially embarrassing.

Question 20

In which environment would a progressive discipline system most likely exist?

Accepted Answer

A)  a unionized firm 
B)  a small, non-union firm 
C)  a large, non-union firm 
D)  a consulting firm 
A)  a unionized firm 
B)  a small, non-union firm 
C)  a large, non-union firm 
D)  a consulting firm

The step-review procedure in non-unionized organizations is similar to which of the following disciplinary approaches?

In regard to the documentation in employee disciplinary cases, what is the most significant cause of inadequate documentation?

Wrongful dismissal is a lawsuit filed in a court by an employee alleging that he or she was dismissed without proper contractual or reasonable notice.

Which of the following is a key characteristic of an implied employment contract?

Where should termination meetings with employees be held?

What is the relationship between organizational ethics and the law?

In a nonunion workplace, which of the following complaint processes is most similar to a grievance procedure in a collective agreement?

An employee's legal and moral rights to privacy are clear and well-defined.

The Personal Information Protection and Electronic Documents Act (PIPEDA) regulates collective bargaining.

One of the major reasons for investigative interviews is to establish the facts surrounding an employee's offence.

What is the key purpose of the investigative interview with an employee in a disciplinary case against him or her?

In a disciplinary case against Mandy, her employer has set up a committee to hear the case. The committee includes two of Mandy's coworkers and two management personnel. What type of disciplinary process is most likely being used here?

When applying either progressive or positive discipline, it is important to maintain complete records of each step of the procedure.

British Columbia Gold Inc. is planning to implement an open-door policy to deal with employee complaints. Which of the following is a key criterion for this policy to be successful?

Step-review systems involving non-union employees are very similar to grievance procedures used in union contracts.

The failure to document earlier actions often results in management not imposing disciplinary penalty when a transgression is committed.

Dismissal is the final disciplinary action.

Constructive dismissal occurs when an employer unilaterally changes an employee's working conditions such that compensation, status, or prestige is reduced.

In which environment would a progressive discipline system most likely exist?

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Exam 13: Employee Rights and Discipline

The step-review procedure in non-unionized organizations is similar to which of the following disciplinary approaches?

In regard to the documentation in employee disciplinary cases, what is the most significant cause of inadequate documentation?

Wrongful dismissal is a lawsuit filed in a court by an employee alleging that he or she was dismissed without proper contractual or reasonable notice.

Which of the following is a key characteristic of an implied employment contract?

Where should termination meetings with employees be held?

What is the relationship between organizational ethics and the law?

In a nonunion workplace, which of the following complaint processes is most similar to a grievance procedure in a collective agreement?

An employee's legal and moral rights to privacy are clear and well-defined.

The Personal Information Protection and Electronic Documents Act (PIPEDA) regulates collective bargaining.

One of the major reasons for investigative interviews is to establish the facts surrounding an employee's offence.

What is the key purpose of the investigative interview with an employee in a disciplinary case against him or her?

In a disciplinary case against Mandy, her employer has set up a committee to hear the case. The committee includes two of Mandy's coworkers and two management personnel. What type of disciplinary process is most likely being used here?

When applying either progressive or positive discipline, it is important to maintain complete records of each step of the procedure.

British Columbia Gold Inc. is planning to implement an open-door policy to deal with employee complaints. Which of the following is a key criterion for this policy to be successful?

Step-review systems involving non-union employees are very similar to grievance procedures used in union contracts.

The failure to document earlier actions often results in management not imposing disciplinary penalty when a transgression is committed.

Dismissal is the final disciplinary action.

Constructive dismissal occurs when an employer unilaterally changes an employee's working conditions such that compensation, status, or prestige is reduced.

In which environment would a progressive discipline system most likely exist?

The World of Human Resources Management

Strategy and Human Resources Planning

Equity and Diversity in Human Resources Management

Job Analysis and Work Design

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Training and Development

Performance Management

Managing Compensation

Pay for Performance: Incentive Rewards

Employee Benefits

Promoting Safety and Health

The Dynamics of Labour Relations

International Human Resources Management

Filters