Question 1

Because HR managers function in an advisory role, they are responsible for issuing policy revisions and implementing them.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following is NOT an approach generally used by organizations to try to lower labour costs?

Accepted Answer

A)  employee development 
B)  outsourcing 
C)  employee leasing 
D)  relocating aspects of their operations to countries in the developing world 
A)  employee development 
B)  outsourcing 
C)  employee leasing 
D)  relocating aspects of their operations to countries in the developing world

Question 3

Which organization has the BEST chance of implementing a successful change initiative?

Accepted Answer

A)  one that has ensured the employees are not overburdened with work relating to the change and have time to focus on their jobs 
B)  one that has been very positive and relaxed throughout, ensuring not to establish a sense of urgency and always reporting positive effects 
C)  one that has ensured good news is shared and the change victory is celebrated as soon as some indicators appear positive 
D)  one that has ensured the changes are aligned with the organizational culture in important ways 
A)  one that has ensured the employees are not overburdened with work relating to the change and have time to focus on their jobs 
B)  one that has been very positive and relaxed throughout, ensuring not to establish a sense of urgency and always reporting positive effects 
C)  one that has ensured good news is shared and the change victory is celebrated as soon as some indicators appear positive 
D)  one that has ensured the changes are aligned with the organizational culture in important ways

Question 4

Why does effective management of human resources provide a firm with competitive advantage?

Accepted Answer

A)  because it is financially cheaper to acquire people versus other resources 
B)  because people help to accelerate the use of technology 
C)  because it is difficult to replicate how we manage people in organizations 
D)  because it is easier to manage people versus other resources 
A)  because it is financially cheaper to acquire people versus other resources 
B)  because people help to accelerate the use of technology 
C)  because it is difficult to replicate how we manage people in organizations 
D)  because it is easier to manage people versus other resources

Question 5

Scenario 1.2
The leadership at ABS Inc. has been pondering on the use of higher levels and intensity of technology in their operations. The organization has a close knit group of about 200 employees and a strong organizational culture. It is worried that its employees could become dependent on technology and this would affect the culture. The firm is also worried about the costs to implement the technology and whether the employees can be trained.
-Refer to Scenario 1.2. While ABS is worried about technology's effect on its culture, there is another potentially negative effect for some workers. What is it?

Accepted Answer

A)  There would be less need for unskilled workers. 
B)  The organization would become more inefficient. 
C)  The image of the firm would be adversely affected. 
D)  There would be pay cuts. 
A)  There would be less need for unskilled workers. 
B)  The organization would become more inefficient. 
C)  The image of the firm would be adversely affected. 
D)  There would be pay cuts.

Question 6

An HR manager is typically expected to function as an in-house consultant to supervisors, managers, and executives.

Accepted Answer

A) True 
 B)False

Question 7

In today's highly competitive environment, managing organizational change has become which of the following?

Accepted Answer

A)  a core competency of the organization 
B)  a product of globalization and technological advancement 
C)  a proactive method of downsizing 
D)  the preferred method of reacting to a decrease in organizational performance 
A)  a core competency of the organization 
B)  a product of globalization and technological advancement 
C)  a proactive method of downsizing 
D)  the preferred method of reacting to a decrease in organizational performance

Question 8

ABC Corporation wants to contain its costs while allowing it to maintain working relationships with the employees while shifting administrative costs to another firm. What is this practice an example of?

Accepted Answer

A)  professional employer organization 
B)  gain sourcing 
C)  employee leasing 
D)  outsourcing 
A)  professional employer organization 
B)  gain sourcing 
C)  employee leasing 
D)  outsourcing

Question 9

Older workers now are choosing to work longer.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following trends is causing a major organizational concern that the expertise of employees will be rapidly drained from their companies?

Accepted Answer

A)  Generation nexus is thus far not demonstrating a dedication to training and education. 
B)  There is an increase of uneducated women entering the workforce. 
C)  Recruitment of lower-skilled immigrant workers is increasing. 
D)  Large proportions of some workforces are nearing retirement. 
A)  Generation nexus is thus far not demonstrating a dedication to training and education. 
B)  There is an increase of uneducated women entering the workforce. 
C)  Recruitment of lower-skilled immigrant workers is increasing. 
D)  Large proportions of some workforces are nearing retirement.

Question 11

What are the components of human capital?

Accepted Answer

A)  employees' skills, abilities, and behaviours 
B)  employees' knowledge, skills, and abilities 
C)  employees' knowledge, skills, and behaviours 
D)  employees' knowledge, abilities, and behaviours 
A)  employees' skills, abilities, and behaviours 
B)  employees' knowledge, skills, and abilities 
C)  employees' knowledge, skills, and behaviours 
D)  employees' knowledge, abilities, and behaviours

Question 12

Because of its importance, HR managers in progressive organizations are frequently assuming sole responsibility for the implementation of information technology.

Accepted Answer

A) True 
 B)False

Question 13

HR managers help the organization with strategy formulation and implementation.

Accepted Answer

A) True 
 B)False

Question 14

To be successful, organizations should seek to align their processes with customer needs.

Accepted Answer

A) True 
 B)False

Question 15

To successfully manage change, organizations, particularly in fast-growing industries, should wait to see how external forces impact performance, and then develop a plan to react to those changes.

Accepted Answer

A) True 
 B)False

Question 16

Employee leasing shifts administrative costs from the company to a professional employer organization.

Accepted Answer

A) True 
 B)False

Question 17

Managers in general and HR managers in particular should be concerned with the makeup and expectations of their employees.

Accepted Answer

A) True 
 B)False

Question 18

Employee leasing refers to employing workers in their homes rather than within the traditional office environment.

Accepted Answer

A) True 
 B)False

Question 19

Scenario 1.1
Canada Proud is a small food processing company located in northern British Columbia. Recently, it has faced pressures from competitors who have been able to produce similar products more cheaply. The owners of Canada Proud are looking into the possibility of starting a branch of the company in Mexico. Trade agreements among countries around the globe help companies like Canada Proud in becoming globally competitive. However, the company is aware that there may be opposition to such a move, especially if it affects the future viability of its current operations.
-Refer to Scenario 1.1. One way to avoid or reduce criticism of potential exploitation of Mexican workers through the use of sweatshops and low wages would be to practise "good citizenship." What is the term used to describe such "good citizenship"?

Accepted Answer

A)  corporate social responsibility 
B)  corporate good citizenship 
C)  organizational citizenship 
D)  corporate philanthropy 
A)  corporate social responsibility 
B)  corporate good citizenship 
C)  organizational citizenship 
D)  corporate philanthropy

Question 20

"Brexit" is the term used to refer to the United States renegotiating NAFTA.

Accepted Answer

A) True 
 B)False

Because HR managers function in an advisory role, they are responsible for issuing policy revisions and implementing them.

Which of the following is NOT an approach generally used by organizations to try to lower labour costs?

Which organization has the BEST chance of implementing a successful change initiative?

Why does effective management of human resources provide a firm with competitive advantage?

An HR manager is typically expected to function as an in-house consultant to supervisors, managers, and executives.

In today's highly competitive environment, managing organizational change has become which of the following?

ABC Corporation wants to contain its costs while allowing it to maintain working relationships with the employees while shifting administrative costs to another firm. What is this practice an example of?

Older workers now are choosing to work longer.

Which of the following trends is causing a major organizational concern that the expertise of employees will be rapidly drained from their companies?

What are the components of human capital?

Because of its importance, HR managers in progressive organizations are frequently assuming sole responsibility for the implementation of information technology.

HR managers help the organization with strategy formulation and implementation.

To be successful, organizations should seek to align their processes with customer needs.

To successfully manage change, organizations, particularly in fast-growing industries, should wait to see how external forces impact performance, and then develop a plan to react to those changes.

Employee leasing shifts administrative costs from the company to a professional employer organization.

Managers in general and HR managers in particular should be concerned with the makeup and expectations of their employees.

Employee leasing refers to employing workers in their homes rather than within the traditional office environment.

"Brexit" is the term used to refer to the United States renegotiating NAFTA.

Strategy and Human Resources Planning

Equity and Diversity in Human Resources Management

Job Analysis and Work Design

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Training and Development

Performance Management

Managing Compensation

Pay for Performance: Incentive Rewards

Employee Benefits

Promoting Safety and Health

Employee Rights and Discipline

The Dynamics of Labour Relations

International Human Resources Management

Filters

Exam 1: The World of Human Resources Management

Because HR managers function in an advisory role, they are responsible for issuing policy revisions and implementing them.

Which of the following is NOT an approach generally used by organizations to try to lower labour costs?

Which organization has the BEST chance of implementing a successful change initiative?

Why does effective management of human resources provide a firm with competitive advantage?

An HR manager is typically expected to function as an in-house consultant to supervisors, managers, and executives.

In today's highly competitive environment, managing organizational change has become which of the following?

ABC Corporation wants to contain its costs while allowing it to maintain working relationships with the employees while shifting administrative costs to another firm. What is this practice an example of?

Older workers now are choosing to work longer.

Which of the following trends is causing a major organizational concern that the expertise of employees will be rapidly drained from their companies?

What are the components of human capital?

Because of its importance, HR managers in progressive organizations are frequently assuming sole responsibility for the implementation of information technology.

HR managers help the organization with strategy formulation and implementation.

To be successful, organizations should seek to align their processes with customer needs.

To successfully manage change, organizations, particularly in fast-growing industries, should wait to see how external forces impact performance, and then develop a plan to react to those changes.

Employee leasing shifts administrative costs from the company to a professional employer organization.

Managers in general and HR managers in particular should be concerned with the makeup and expectations of their employees.

Employee leasing refers to employing workers in their homes rather than within the traditional office environment.

"Brexit" is the term used to refer to the United States renegotiating NAFTA.

Strategy and Human Resources Planning

Equity and Diversity in Human Resources Management

Job Analysis and Work Design

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Training and Development

Performance Management

Managing Compensation

Pay for Performance: Incentive Rewards

Employee Benefits

Promoting Safety and Health

Employee Rights and Discipline

The Dynamics of Labour Relations

International Human Resources Management

Filters