Question 1

Which of the below represents an internal KPI that indicates the earning power of a project?

Accepted Answer

A)  Market share 
B)  Return on intelligent 
C)  Sensitivity analysis 
D)  Return on investment 
A)  Market share 
B)  Return on intelligent 
C)  Sensitivity analysis 
D)  Return on investment

Question 2

Which role within a company is responsible for overseeing all uses of information technology and ensuring that MIS strategic aligns with business goals and objectives?

Accepted Answer

A)  Chief knowledge officer (CKO) 
B)  Chief privacy officer (CPO) 
C)  Chief information officer (CIO) 
D)  Chief security officer (CSO) 
A)  Chief knowledge officer (CKO) 
B)  Chief privacy officer (CPO) 
C)  Chief information officer (CIO) 
D)  Chief security officer (CSO)

Question 3

What do most companies measure to determine the success of their websites?

Accepted Answer

A)  Throughput 
B)  Speed 
C)  Traffic 
D)  Availability 
A)  Throughput 
B)  Speed 
C)  Traffic 
D)  Availability

Question 4

Which of the following would efficiency MIS metrics measure?

Accepted Answer

A)  Response time 
B)  System availability 
C)  Transaction speed 
D)  All of these 
A)  Response time 
B)  System availability 
C)  Transaction speed 
D)  All of these

Question 5

Which of the below statements is accurate?

Accepted Answer

A)  Key performance indicators can have no more than four critical success factors. 
B)  Critical success factors can have no more than four key performance indicators. 
C)  Key performance indicators can have several critical success factors. 
D)  Critical success factors can have several key performance indicators. 
A)  Key performance indicators can have no more than four critical success factors. 
B)  Critical success factors can have no more than four key performance indicators. 
C)  Key performance indicators can have several critical success factors. 
D)  Critical success factors can have several key performance indicators.

Question 6

What is the difference between existing MIS workplace knowledge and the knowledge required to fulfill business goals and strategies?

Accepted Answer

A)  Off-site training 
B)  MIS skills gap 
C)  Social recruiting 
D)  Information security 
A)  Off-site training 
B)  MIS skills gap 
C)  Social recruiting 
D)  Information security

Question 7

Most CTOs do not possess a well-rounded knowledge of all aspects of MIS, like hardware, software, and telecommunications.

Accepted Answer

A) True 
 B)False

Question 8

Efficiency MIS metrics measure the impact MIS has on business processes and activities, including customer satisfaction and customer conversion rates.

Accepted Answer

A) True 
 B)False

Question 9

What type of measurement is using market share as a KPI?

Accepted Answer

A)  Fuzzy logic measurement 
B)  External measurement 
C)  Neural network measurement 
D)  Internal measurement 
A)  Fuzzy logic measurement 
B)  External measurement 
C)  Neural network measurement 
D)  Internal measurement

Question 10

Internal rate of return is the rate at which the net present value of an investment equals zero.

Accepted Answer

A) True 
 B)False

Question 11

The difference between existing MIS workplace knowledge and the knowledge required to fulfill the business goals and strategies is called an MIS skill set.

Accepted Answer

A) True 
 B)False

Question 12

Who is responsible for ensuring the throughput, speed, accuracy, availability, and reliability of the management information systems?

Accepted Answer

A)  Chief knowledge officer (CKO) 
B)  Chief privacy officer (CPO) 
C)  Chief technology officer (CTO) 
D)  Chief information officer (CIO) 
A)  Chief knowledge officer (CKO) 
B)  Chief privacy officer (CPO) 
C)  Chief technology officer (CTO) 
D)  Chief information officer (CIO)

Question 13

Jason Cohen is an executive for Conner Web Designs, where his primary role is to ensure the security of business systems and develop strategies to protect the company from online viruses and hackers. What is Jason's role within the company?

Accepted Answer

A)  Chief executive officer (CEO) 
B)  Chief security officer (CSO) 
C)  Chief procurement officer (CPO) 
D)  Chief technology officer (CTO) 
A)  Chief executive officer (CEO) 
B)  Chief security officer (CSO) 
C)  Chief procurement officer (CPO) 
D)  Chief technology officer (CTO)

Question 14

Scott Brenner is the CIO of Knight Industries. Which of the following does not describe his primary responsibilities?

Accepted Answer

A)  Manage and defend intellectual property, copyrights, and patents. 
B)  Oversee all the uses of information technology. 
C)  Ensure the strategic alignment of MIS with business goals and objectives. 
D)  Have tremendous insight into the capabilities of MIS. 
A)  Manage and defend intellectual property, copyrights, and patents. 
B)  Oversee all the uses of information technology. 
C)  Ensure the strategic alignment of MIS with business goals and objectives. 
D)  Have tremendous insight into the capabilities of MIS.

Question 15

Which of the following includes the roles and responsibilities of the CKO?

Accepted Answer

A)  Determining the types of information the enterprise will capture, retain, analyze, and share 
B)  Collecting, maintaining, and distributing company knowledge 
C)  Ensuring the security of business systems and developing strategies and safeguards against attacks by hackers and viruses 
D)  Ensuring that MIS strategically aligns with business goals and objectives 
A)  Determining the types of information the enterprise will capture, retain, analyze, and share 
B)  Collecting, maintaining, and distributing company knowledge 
C)  Ensuring the security of business systems and developing strategies and safeguards against attacks by hackers and viruses 
D)  Ensuring that MIS strategically aligns with business goals and objectives

Question 16

What could a manager use to measure the success of an MIS project?

Accepted Answer

A)  Effectiveness MIS metrics, efficiency MIS metrics 
B)  Effectiveness MIS metrics, expert MIS metrics 
C)  Expert MIS metrics, executive MIS metrics 
D)  All of these 
A)  Effectiveness MIS metrics, efficiency MIS metrics 
B)  Effectiveness MIS metrics, expert MIS metrics 
C)  Expert MIS metrics, executive MIS metrics 
D)  All of these

Question 17

According to Fast Company magazine, chief user experience officer is a new executive level we might see created over the next decade. Which of the following includes the roles and responsibilities of this officer?

Accepted Answer

A)  Manage and defend intellectual property, copyrights, and patents 
B)  Determines if a person or business process can be replaced by a robot or software 
C)  Create the optimal relationship between user and technology 
D)  Ensure the ethical and legal use of information within an organization 
A)  Manage and defend intellectual property, copyrights, and patents 
B)  Determines if a person or business process can be replaced by a robot or software 
C)  Create the optimal relationship between user and technology 
D)  Ensure the ethical and legal use of information within an organization

Question 18

Benchmarks are baseline values the system seeks to attain.

Accepted Answer

A) True 
 B)False

Question 19

Many CPOs are lawyers by training, enabling them to understand the often complex legal issues surrounding the use of information.

Accepted Answer

A) True 
 B)False

Question 20

Who is responsible for 1) overseeing all uses of MIS and 2) ensuring that MIS strategically aligns with business goals and objectives?

Accepted Answer

A)  Chief information officer (CIO). 
B)  Chief data officer (CDO). 
C)  Chief privacy officer (CPO). 
D)  Chief knowledge officer (CKO). 
A)  Chief information officer (CIO). 
B)  Chief data officer (CDO). 
C)  Chief privacy officer (CPO). 
D)  Chief knowledge officer (CKO).

Exam 4: Measuring the Success of Strategic Initiatives

Which of the below represents an internal KPI that indicates the earning power of a project?

Which role within a company is responsible for overseeing all uses of information technology and ensuring that MIS strategic aligns with business goals and objectives?

What do most companies measure to determine the success of their websites?

Which of the following would efficiency MIS metrics measure?

Which of the below statements is accurate?

What is the difference between existing MIS workplace knowledge and the knowledge required to fulfill business goals and strategies?

Most CTOs do not possess a well-rounded knowledge of all aspects of MIS, like hardware, software, and telecommunications.

Efficiency MIS metrics measure the impact MIS has on business processes and activities, including customer satisfaction and customer conversion rates.

What type of measurement is using market share as a KPI?

Internal rate of return is the rate at which the net present value of an investment equals zero.

The difference between existing MIS workplace knowledge and the knowledge required to fulfill the business goals and strategies is called an MIS skill set.

Who is responsible for ensuring the throughput, speed, accuracy, availability, and reliability of the management information systems?

Jason Cohen is an executive for Conner Web Designs, where his primary role is to ensure the security of business systems and develop strategies to protect the company from online viruses and hackers. What is Jason's role within the company?

Scott Brenner is the CIO of Knight Industries. Which of the following does not describe his primary responsibilities?

Which of the following includes the roles and responsibilities of the CKO?

What could a manager use to measure the success of an MIS project?

According to Fast Company magazine, chief user experience officer is a new executive level we might see created over the next decade. Which of the following includes the roles and responsibilities of this officer?

Benchmarks are baseline values the system seeks to attain.

Many CPOs are lawyers by training, enabling them to understand the often complex legal issues surrounding the use of information.

Who is responsible for 1) overseeing all uses of MIS and 2) ensuring that MIS strategically aligns with business goals and objectives?

Business Driven Technology

Identifying Competitive Advantages

Strategic Initiatives for Implementing Competitive Advantages

Organizational Structures That Support Strategic Initiatives

Valuing and Storing Organizational Informationdatabases

Accessing Organizational Informationdata Warehouses

Understanding Big Data and Its Impact on Business

Enabling the Organizationdecision Making

Extending the Organizationsupply Chain Management

Building a Customer-Centric Organizationcustomer Relationship Management

Integrating the Organization From End to Endenterprise Resource Planning

Creating Innovative Organizations

Ebusiness

Creating Collaborative Partnerships

Integrating Wireless Technology in Business

Developing Software to Streamline Operations

Methodologies for Supporting Agile Organizations

Managing Organizational Projects

Business Driven Technology

Identifying Competitive Advantages

Strategic Initiatives for Implementing Competitive Advantages

Measuring the Success of Strategic Initiatives

Organizational Structures That Support Strategic Initiatives

Valuing and Storing Organizational Informationdatabases

Accessing Organizational Informationdata Warehouses

Understanding Big Data and Its Impact on Business

Enabling the Organizationdecision Making

Extending the Organizationsupply Chain Management

Building a Customer-Centric Organizationcustomer Relationship Management

Integrating the Organization From End to Endenterprise Resource Planning

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