Exam 12: Human Resource Management

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A(n)________ is a program in which participants engage in a number of individual and group exercises constructed to simulate important activities at the organizational levels to which they aspire.

(Multiple Choice)
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A forestry services firm tested Gerald on his emotional quotient which included questions evaluating his honesty and other personal traits.Gerald just took a(n)________.

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Sean has been working for Bailee Cabinets for 15 years.Every year they have a routine safety day.This quarter the company has decided to market a new set of cabinets for premanufactured homes.Sean and his coworkers are required to learn how to use a new product and how to manufacture it.This is an example of ________.

(Multiple Choice)
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Which one of the following statements best defines measurements gained from the use of aptitude tests?

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Discuss the different types of tests used by organizations during the selection process.

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When employees' performance is appraised using a rating scale,only one employee can occupy a particular ranking.

(True/False)
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Margie has applied for a job with the Lumineer Company.She was asked,"how would you handle an angry customer?" and "If you caught a coworker lying,what would you do?" These are examples of questions you would hear in ________.

(Multiple Choice)
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Tests that measure the level of skill or knowledge an individual possesses in a certain area are called ________.

(Multiple Choice)
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A ________ is primarily a one-way communication situation in which an instructor orally presents information to a group of listeners.

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Companies who primarily hire and promote using ________ recruitment tend to have a higher morale and level of job satisfaction than companies who hire and promote primarily using ________ recruitment.

(Multiple Choice)
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