Question 1

Which one of the following is an advantage of lectures as a training method?

Accepted Answer

A) Lectures are extremely helpful in promoting attitudinal and behavioral changes among trainees. 
B) Lectures provide ample opportunity to check on whether trainees really understand the training material. 
C) Lectures allow instructors to expose trainees to a maximum amount of information within a given time period. 
D) Lectures are ideal training methods for handling the wide diversity of ability,attitude,and interest that prevails among trainees. 
E) Lectures facilitate opportunities for practice,reinforcement,knowledge of results,and overlearning. 
A) Lectures are extremely helpful in promoting attitudinal and behavioral changes among trainees. 
B) Lectures provide ample opportunity to check on whether trainees really understand the training material. 
C) Lectures allow instructors to expose trainees to a maximum amount of information within a given time period. 
D) Lectures are ideal training methods for handling the wide diversity of ability,attitude,and interest that prevails among trainees. 
E) Lectures facilitate opportunities for practice,reinforcement,knowledge of results,and overlearning.

Question 2

Which one of the following is the first step in providing appropriate human resources for an organization?

Accepted Answer

A) selection 
B) orientation 
C) recruitment 
D) training 
E) performance appraisal 
A) selection 
B) orientation 
C) recruitment 
D) training 
E) performance appraisal

Question 3

The activities that a job entails are collectively referred to as the ________.

Accepted Answer

A) job specification 
B) job description 
C) job analysis 
D) job requirements 
E) performance appraisal 
A) job specification 
B) job description 
C) job analysis 
D) job requirements 
E) performance appraisal

Question 4

________ is an on-the-job training technique that involves direct critiquing of how well an individual is performing a job.

Accepted Answer

A) Programmed learning 
B) Coaching 
C) Lecturing 
D) Overlearning 
E) Position rotation 
A) Programmed learning 
B) Coaching 
C) Lecturing 
D) Overlearning 
E) Position rotation

Question 5

The purpose of training is to ________.

Accepted Answer

A) increase the productivity of employees by influencing their behavior 
B) furnish feedback to organization members about how they can become more productive and useful to the organization in its quest for quality 
C) eliminate barriers for the purpose of increasing the utilization of disadvantaged individuals 
D) narrow a large field of prospective employees to a relatively small group of individuals from which someone eventually will be hired 
E) refine work methods,reduce production costs,and increase the level of organizational diversity 
A) increase the productivity of employees by influencing their behavior 
B) furnish feedback to organization members about how they can become more productive and useful to the organization in its quest for quality 
C) eliminate barriers for the purpose of increasing the utilization of disadvantaged individuals 
D) narrow a large field of prospective employees to a relatively small group of individuals from which someone eventually will be hired 
E) refine work methods,reduce production costs,and increase the level of organizational diversity

Question 6

Private employment agencies collect a fee from either the person hired or the organization doing the hiring,once the hire has been finalized.

Accepted Answer

A) True 
 B)False

Question 7

To take advantage of the latest available technology,George has decided to use ________ courses instead of lecture-delivered training courses.

Accepted Answer

A) programmed learning 
B) instructed learning 
C) programmed instructed 
D) teaching assistant 
E) virtual reality 
A) programmed learning 
B) instructed learning 
C) programmed instructed 
D) teaching assistant 
E) virtual reality

Question 8

The process of reviewing individuals' past productive activity to evaluate the contribution they have made toward attaining management system objectives is known as ________.

Accepted Answer

A) job analysis 
B) workforce profiling 
C) performance appraisal 
D) employee audit 
E) workplace turnover 
A) job analysis 
B) workforce profiling 
C) performance appraisal 
D) employee audit 
E) workplace turnover

Question 9

________ is a performance appraisal method in which appraisers rank employees according to factors such as job performance and value to organization,where an employee can occupy only a particular ranking.

Accepted Answer

A) Rating scale 
B) Forced ranking 
C) Likert scale 
D) Semantic differential 
E) Rasch model 
A) Rating scale 
B) Forced ranking 
C) Likert scale 
D) Semantic differential 
E) Rasch model

Question 10

A potential weakness of performance appraisal is that the individuals involved view them as a ________.

Accepted Answer

A) forced behavioral-change situation 
B) salary-increment opportunity 
C) promotion opportunity 
D) fair and unbiased evaluation 
E) reward-punishment process 
A) forced behavioral-change situation 
B) salary-increment opportunity 
C) promotion opportunity 
D) fair and unbiased evaluation 
E) reward-punishment process

Question 11

________ are training vehicles for assigning a particular task to an individual to furnish him or her with experience in a particular area.

Accepted Answer

A) Virtual teams 
B) Cross-functional teams 
C) Special project committees 
D) Geographically dispersed teams 
E) New product committees 
A) Virtual teams 
B) Cross-functional teams 
C) Special project committees 
D) Geographically dispersed teams 
E) New product committees

Question 12

Which one of the following statements is true about performance appraisals?

Accepted Answer

A) Performance and organizational objectives are discussed separately during performance appraisals. 
B) Performance appraisals should ideally reflect the evaluator's impression of the employee's work habits. 
C) The goal of performance appraisals is to subjectively analyze an individual's habits,rather than objectively evaluate the employee's performance. 
D) Performance appraisals provide systematic judgments to support salary increases,promotions,transfers,and sometimes demotions or terminations. 
E) Performance appraisal is a continuing activity that focuses solely on established human resources within the organization. 
A) Performance and organizational objectives are discussed separately during performance appraisals. 
B) Performance appraisals should ideally reflect the evaluator's impression of the employee's work habits. 
C) The goal of performance appraisals is to subjectively analyze an individual's habits,rather than objectively evaluate the employee's performance. 
D) Performance appraisals provide systematic judgments to support salary increases,promotions,transfers,and sometimes demotions or terminations. 
E) Performance appraisal is a continuing activity that focuses solely on established human resources within the organization.

Question 13

The technique commonly used to gain an understanding of a position to be filled so that the broad range of potential employees can be narrowed intelligently is known as ________.

Accepted Answer

A) job analysis 
B) workforce planning 
C) employment status 
D) performance appraisal 
E) workplace orientation 
A) job analysis 
B) workforce planning 
C) employment status 
D) performance appraisal 
E) workplace orientation

Question 14

The ________ is a human resource inventory record that presents a composite view of the individuals management considers significant for human resource planning.

Accepted Answer

A) management inventory card 
B) employment authorization document 
C) job analysis chart 
D) management manpower replacement chart 
E) position replacement form 
A) management inventory card 
B) employment authorization document 
C) job analysis chart 
D) management manpower replacement chart 
E) position replacement form

Question 15

Which one of the following is an example of an achievement test?

Accepted Answer

A) psychometric test 
B) aptitude test 
C) thematic apperception test 
D) keyboarding test 
E) visual skills test 
A) psychometric test 
B) aptitude test 
C) thematic apperception test 
D) keyboarding test 
E) visual skills test

Question 16

The EEOC has the authority to prosecute organizations that use discriminatory testing practices.

Accepted Answer

A) True 
 B)False

Question 17

With which one of the following performance appraisal methods might employees object on the grounds that two employees' performance are identical?

Accepted Answer

A) Rating scale 
B) Employee comparisons 
C) Peer essay 
D) Forced ranking 
E) Stacked ranking 
A) Rating scale 
B) Employee comparisons 
C) Peer essay 
D) Forced ranking 
E) Stacked ranking

Question 18

Which one of the following characteristics can be attributed to classroom training techniques in contrast to lectures?

Accepted Answer

A) lack of opportunity for attitudinal or behavioral change in trainees 
B) learning through listening and note-taking 
C) maximum amount of information transmission to trainees in limited amount of time 
D) inability to handle wide diversity of ability,attitude,and interest among trainees 
E) high levels of discussion and interaction among trainees 
A) lack of opportunity for attitudinal or behavioral change in trainees 
B) learning through listening and note-taking 
C) maximum amount of information transmission to trainees in limited amount of time 
D) inability to handle wide diversity of ability,attitude,and interest among trainees 
E) high levels of discussion and interaction among trainees

Question 19

________ is the process of outlining who will follow whom in various organizational positions.

Accepted Answer

A) Organizational restructuring 
B) Succession planning 
C) Forecasting 
D) Recruiting 
E) Scheduling 
A) Organizational restructuring 
B) Succession planning 
C) Forecasting 
D) Recruiting 
E) Scheduling

Question 20

A(n)________ consists of information about the characteristics of organization members.

Accepted Answer

A) job evaluation 
B) employee payroll 
C) job analysis 
D) human resource inventory 
E) curriculum vitae 
A) job evaluation 
B) employee payroll 
C) job analysis 
D) human resource inventory 
E) curriculum vitae

Which one of the following is an advantage of lectures as a training method?

Which one of the following is the first step in providing appropriate human resources for an organization?

The activities that a job entails are collectively referred to as the ________.

________ is an on-the-job training technique that involves direct critiquing of how well an individual is performing a job.

The purpose of training is to ________.

Private employment agencies collect a fee from either the person hired or the organization doing the hiring,once the hire has been finalized.

To take advantage of the latest available technology,George has decided to use ________ courses instead of lecture-delivered training courses.

The process of reviewing individuals' past productive activity to evaluate the contribution they have made toward attaining management system objectives is known as ________.

________ is a performance appraisal method in which appraisers rank employees according to factors such as job performance and value to organization,where an employee can occupy only a particular ranking.

A potential weakness of performance appraisal is that the individuals involved view them as a ________.

________ are training vehicles for assigning a particular task to an individual to furnish him or her with experience in a particular area.

Which one of the following statements is true about performance appraisals?

The technique commonly used to gain an understanding of a position to be filled so that the broad range of potential employees can be narrowed intelligently is known as ________.

The ________ is a human resource inventory record that presents a composite view of the individuals management considers significant for human resource planning.

Which one of the following is an example of an achievement test?

The EEOC has the authority to prosecute organizations that use discriminatory testing practices.

With which one of the following performance appraisal methods might employees object on the grounds that two employees' performance are identical?

Which one of the following characteristics can be attributed to classroom training techniques in contrast to lectures?

________ is the process of outlining who will follow whom in various organizational positions.

A(n)________ consists of information about the characteristics of organization members.

Introducing Modern Management: Concepts and Skills

Management and Entrepreneurship: Handling Start-Ups and New Ventures

Managers,society,and Sustainability

Management and Diversity

Managing in the Global Arena

Encouraging Creativity and Innovation

Plans and Planning Tools

Making Decisions

Strategic Planning: Strategies, tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, authority, and Delegation

Changing Organizations

Influencing and Communication

Leadership

Motivation

Groups and Teams

Managing Organization Culture

Controlling,information,and Technology

Production and Control

Filters

Exam 12: Human Resource Management

Which one of the following is an advantage of lectures as a training method?

Which one of the following is the first step in providing appropriate human resources for an organization?

The activities that a job entails are collectively referred to as the ________.

________ is an on-the-job training technique that involves direct critiquing of how well an individual is performing a job.

The purpose of training is to ________.

Private employment agencies collect a fee from either the person hired or the organization doing the hiring,once the hire has been finalized.

To take advantage of the latest available technology,George has decided to use ________ courses instead of lecture-delivered training courses.

The process of reviewing individuals' past productive activity to evaluate the contribution they have made toward attaining management system objectives is known as ________.

________ is a performance appraisal method in which appraisers rank employees according to factors such as job performance and value to organization,where an employee can occupy only a particular ranking.

A potential weakness of performance appraisal is that the individuals involved view them as a ________.

________ are training vehicles for assigning a particular task to an individual to furnish him or her with experience in a particular area.

Which one of the following statements is true about performance appraisals?

The technique commonly used to gain an understanding of a position to be filled so that the broad range of potential employees can be narrowed intelligently is known as ________.

The ________ is a human resource inventory record that presents a composite view of the individuals management considers significant for human resource planning.

Which one of the following is an example of an achievement test?

The EEOC has the authority to prosecute organizations that use discriminatory testing practices.

With which one of the following performance appraisal methods might employees object on the grounds that two employees' performance are identical?

Which one of the following characteristics can be attributed to classroom training techniques in contrast to lectures?

________ is the process of outlining who will follow whom in various organizational positions.

A(n)________ consists of information about the characteristics of organization members.

Introducing Modern Management: Concepts and Skills

Management and Entrepreneurship: Handling Start-Ups and New Ventures

Managers,society,and Sustainability

Management and Diversity

Managing in the Global Arena

Encouraging Creativity and Innovation

Plans and Planning Tools

Making Decisions

Strategic Planning: Strategies, tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, authority, and Delegation

Changing Organizations

Influencing and Communication

Leadership

Motivation

Groups and Teams

Managing Organization Culture

Controlling,information,and Technology

Production and Control

Filters