Question 1

Which one of the following is a common reason behind employee resistance to change?

Accepted Answer

A) Most individuals are open to experience. 
B) Individuals fear some type of personal loss. 
C) Most changes involve changes in organizational hierarchy. 
D) Faith in the status-quo is limited. 
E) Most organizations maintain high power distance. 
A) Most individuals are open to experience. 
B) Individuals fear some type of personal loss. 
C) Most changes involve changes in organizational hierarchy. 
D) Faith in the status-quo is limited. 
E) Most organizations maintain high power distance.

Question 2

What is the most commonly cited reason for designing and implementing virtual offices?

Accepted Answer

A) better customer service 
B) more mobile 
C) increased productivity 
D) less employee drama 
E) cost reduction 
A) better customer service 
B) more mobile 
C) increased productivity 
D) less employee drama 
E) cost reduction

Question 3

________ is defined as the struggle that results from opposing needs or feelings between two or more people.

Accepted Answer

A) Change 
B) Apathy 
C) Conflict 
D) Stress 
E) Avoidance 
A) Change 
B) Apathy 
C) Conflict 
D) Stress 
E) Avoidance

Question 4

Briefly explain the dynamics of organizational change and stability.

Accepted Answer

In addition to organizational change,som

Question 5

Contrary to popular belief,standardized jobs and procedures actually reduce stress as compared to jobs that are classified as "interesting" by allowing more room for employee creativity.

Accepted Answer

A) True 
 B)False

Question 6

"The only thing constant is change" is a very common saying.If this saying is indeed true,why then is it individuals have such difficult times accepting change?

Accepted Answer

Resistance to change within an organizat

Question 7

Changing an organization is the process of modifying an existing organization to increase organizational effectiveness.Which one of the following statements is true about such modifications?

Accepted Answer

A) Such changes must use established lines of organizational communication. 
B) The changes occur intermittently and are of a large magnitude. 
C) Such modifications can involve any organizational segment. 
D) The changes are made independent of the environment. 
E) The modifications do not involve changes in organizational authority. 
A) Such changes must use established lines of organizational communication. 
B) The changes occur intermittently and are of a large magnitude. 
C) Such modifications can involve any organizational segment. 
D) The changes are made independent of the environment. 
E) The modifications do not involve changes in organizational authority.

Question 8

Hellriegel and Slocum's model shows the relative importance of ________ to organizational survival.

Accepted Answer

A) external and internal environments 
B) change and stability 
C) innovation and conservativeness 
D) trust and vigilance 
E) change and risk taking ability 
A) external and internal environments 
B) change and stability 
C) innovation and conservativeness 
D) trust and vigilance 
E) change and risk taking ability

Question 9

Jacob believes most conflicts are win-win conflicts.He always attempts to overcome them by working out differences with employees.Which one of the following conflict management techniques is preferred by Jacob?

Accepted Answer

A) resolving 
B) compromising 
C) cooperating 
D) avoiding 
E) conciliating 
A) resolving 
B) compromising 
C) cooperating 
D) avoiding 
E) conciliating

Question 10

Clarifying and defining jobs within an organization is an example of a(n)________ change.

Accepted Answer

A) technological 
B) people 
C) structural 
D) essential 
E) administrative 
A) technological 
B) people 
C) structural 
D) essential 
E) administrative

Question 11

Which one of the following is an observable symptom of undesirably high stress levels?

Accepted Answer

A) low to moderate levels of anxiety 
B) higher energy levels 
C) reduced work hours 
D) working without many breaks 
E) increased aggression 
A) low to moderate levels of anxiety 
B) higher energy levels 
C) reduced work hours 
D) working without many breaks 
E) increased aggression

Question 12

Value Innovations Inc.engages in selling computers and other electronic components through telephone and Web orders.The company decides to change the existing policies and procedures to fit the communication needs of the organization.This is an example of a(n)________ change.

Accepted Answer

A) administrative 
B) people 
C) managerial 
D) structural 
E) technological 
A) administrative 
B) people 
C) managerial 
D) structural 
E) technological

Question 13

Which one of the following is characterized by the most extensive degree of virtualization?

Accepted Answer

A) virtual meeting 
B) virtual training 
C) virtual team 
D) virtual corporation 
E) virtual group 
A) virtual meeting 
B) virtual training 
C) virtual team 
D) virtual corporation 
E) virtual group

Question 14

Organizational survival and growth are most probable when both stability and adaptation are high within the organization.

Accepted Answer

A) True 
 B)False

Question 15

Albert believes adequate organizational performance is possible by balancing the need to get good quality work done on the one hand and addressing the needs of his employees on the other.What score in the managerial grid is most closely associated with Albert's managerial style?

Accepted Answer

A) 1,1 
B) 5,5 
C) 1,9 
D) 9,1 
E) 9,9 
A) 1,1 
B) 5,5 
C) 1,9 
D) 9,1 
E) 9,9

Question 16

Changes made in the organization with an aim to improve individual satisfaction are not justified.

Accepted Answer

A) True 
 B)False

Question 17

Managers attempting to settle a workplace conflict focusing on a solution by listening to others' viewpoints,identifying the areas of agreement,and identifying ways all involved can benefit is using a/an ________ technique for handling the conflict.

Accepted Answer

A) compromising 
B) avoiding 
C) forcing 
D) resolving 
E) partiality 
A) compromising 
B) avoiding 
C) forcing 
D) resolving 
E) partiality

Question 18

The probability of organizational survival and growth declines when ________.

Accepted Answer

A) visibility is low 
B) credibility is high 
C) accountability is high 
D) mobility is low 
E) stability is low 
A) visibility is low 
B) credibility is high 
C) accountability is high 
D) mobility is low 
E) stability is low

Question 19

________ changes emphasize increasing organizational effectiveness by changing controls that influence organization members during the performance of their jobs.

Accepted Answer

A) Technological 
B) People 
C) Structural 
D) Managerial 
E) Administrative 
A) Technological 
B) People 
C) Structural 
D) Managerial 
E) Administrative

Question 20

What score in the managerial grid is associated with ideal managerial style?

Accepted Answer

A) 9,9 
B) 1,1 
C) 9,1 
D) 1,9 
E) 5,5 
A) 9,9 
B) 1,1 
C) 9,1 
D) 1,9 
E) 5,5

Which one of the following is a common reason behind employee resistance to change?

What is the most commonly cited reason for designing and implementing virtual offices?

________ is defined as the struggle that results from opposing needs or feelings between two or more people.

Briefly explain the dynamics of organizational change and stability.

Contrary to popular belief,standardized jobs and procedures actually reduce stress as compared to jobs that are classified as "interesting" by allowing more room for employee creativity.

"The only thing constant is change" is a very common saying.If this saying is indeed true,why then is it individuals have such difficult times accepting change?

Changing an organization is the process of modifying an existing organization to increase organizational effectiveness.Which one of the following statements is true about such modifications?

Hellriegel and Slocum's model shows the relative importance of ________ to organizational survival.

Jacob believes most conflicts are win-win conflicts.He always attempts to overcome them by working out differences with employees.Which one of the following conflict management techniques is preferred by Jacob?

Clarifying and defining jobs within an organization is an example of a(n)________ change.

Which one of the following is an observable symptom of undesirably high stress levels?

Value Innovations Inc.engages in selling computers and other electronic components through telephone and Web orders.The company decides to change the existing policies and procedures to fit the communication needs of the organization.This is an example of a(n)________ change.

Which one of the following is characterized by the most extensive degree of virtualization?

Organizational survival and growth are most probable when both stability and adaptation are high within the organization.

Albert believes adequate organizational performance is possible by balancing the need to get good quality work done on the one hand and addressing the needs of his employees on the other.What score in the managerial grid is most closely associated with Albert's managerial style?

Changes made in the organization with an aim to improve individual satisfaction are not justified.

Managers attempting to settle a workplace conflict focusing on a solution by listening to others' viewpoints,identifying the areas of agreement,and identifying ways all involved can benefit is using a/an ________ technique for handling the conflict.

The probability of organizational survival and growth declines when ________.

________ changes emphasize increasing organizational effectiveness by changing controls that influence organization members during the performance of their jobs.

What score in the managerial grid is associated with ideal managerial style?

Introducing Modern Management: Concepts and Skills

Management and Entrepreneurship: Handling Start-Ups and New Ventures

Managers,society,and Sustainability

Management and Diversity

Managing in the Global Arena

Encouraging Creativity and Innovation

Plans and Planning Tools

Making Decisions

Strategic Planning: Strategies, tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, authority, and Delegation

Human Resource Management

Influencing and Communication

Leadership

Motivation

Groups and Teams

Managing Organization Culture

Controlling,information,and Technology

Production and Control

Filters

Exam 13: Changing Organizations

Which one of the following is a common reason behind employee resistance to change?

What is the most commonly cited reason for designing and implementing virtual offices?

________ is defined as the struggle that results from opposing needs or feelings between two or more people.

Briefly explain the dynamics of organizational change and stability.

Contrary to popular belief,standardized jobs and procedures actually reduce stress as compared to jobs that are classified as "interesting" by allowing more room for employee creativity.

"The only thing constant is change" is a very common saying.If this saying is indeed true,why then is it individuals have such difficult times accepting change?

Changing an organization is the process of modifying an existing organization to increase organizational effectiveness.Which one of the following statements is true about such modifications?

Hellriegel and Slocum's model shows the relative importance of ________ to organizational survival.

Jacob believes most conflicts are win-win conflicts.He always attempts to overcome them by working out differences with employees.Which one of the following conflict management techniques is preferred by Jacob?

Clarifying and defining jobs within an organization is an example of a(n)________ change.

Which one of the following is an observable symptom of undesirably high stress levels?

Value Innovations Inc.engages in selling computers and other electronic components through telephone and Web orders.The company decides to change the existing policies and procedures to fit the communication needs of the organization.This is an example of a(n)________ change.

Which one of the following is characterized by the most extensive degree of virtualization?

Organizational survival and growth are most probable when both stability and adaptation are high within the organization.

Albert believes adequate organizational performance is possible by balancing the need to get good quality work done on the one hand and addressing the needs of his employees on the other.What score in the managerial grid is most closely associated with Albert's managerial style?

Changes made in the organization with an aim to improve individual satisfaction are not justified.

Managers attempting to settle a workplace conflict focusing on a solution by listening to others' viewpoints,identifying the areas of agreement,and identifying ways all involved can benefit is using a/an ________ technique for handling the conflict.

The probability of organizational survival and growth declines when ________.

________ changes emphasize increasing organizational effectiveness by changing controls that influence organization members during the performance of their jobs.

What score in the managerial grid is associated with ideal managerial style?

Introducing Modern Management: Concepts and Skills

Management and Entrepreneurship: Handling Start-Ups and New Ventures

Managers,society,and Sustainability

Management and Diversity

Managing in the Global Arena

Encouraging Creativity and Innovation

Plans and Planning Tools

Making Decisions

Strategic Planning: Strategies, tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, authority, and Delegation

Human Resource Management

Influencing and Communication

Leadership

Motivation

Groups and Teams

Managing Organization Culture

Controlling,information,and Technology

Production and Control

Filters