Question 1

Which one of the following is an advantage of establishing virtual offices?

Accepted Answer

A) They provide better opportunities for employee socialization. 
B) They help the organization build the desired corporate culture. 
C) Virtual offices enable cost reduction. 
D) Virtual offices enhance management control. 
E) They help the organization reduce the dependence on technology. 
A) They provide better opportunities for employee socialization. 
B) They help the organization build the desired corporate culture. 
C) Virtual offices enable cost reduction. 
D) Virtual offices enhance management control. 
E) They help the organization reduce the dependence on technology.

Question 2

The managerial grid proposes that various managerial styles can be described by a manager's concern for ________.

Accepted Answer

A) quantity and quality 
B) production and people 
C) power and acceptance 
D) profit maximization and revenue maximization 
E) customers and company 
A) quantity and quality 
B) production and people 
C) power and acceptance 
D) profit maximization and revenue maximization 
E) customers and company

Question 3

Which one of the following styles of management involves exertion of minimum effort to get the required work done?

Accepted Answer

A) 9,9 
B) 9,1 
C) 5,5 
D) 1,1 
E) 1,9 
A) 9,9 
B) 9,1 
C) 5,5 
D) 1,1 
E) 1,9

Question 4

Organizational changes typically affect the established lines of organizational communication.

Accepted Answer

A) True 
 B)False

Question 5

Managers attempting to settle a workplace conflict who feel a solution completely acceptable to everyone would be difficult to reach and therefore focusing on a solution that gives employees involved in the conflict a part of what they wanted is using a/an ________ technique for handling the conflict.

Accepted Answer

A) compromising 
B) avoiding 
C) forcing 
D) resolving 
E) partiality 
A) compromising 
B) avoiding 
C) forcing 
D) resolving 
E) partiality

Question 6

________ workers have fixed,traditional offices and work schedules but sometimes work at home.

Accepted Answer

A) Fully mobile 
B) Home-based 
C) Tethered in office 
D) Occasional telecommuting 
E) Hoteling 
A) Fully mobile 
B) Home-based 
C) Tethered in office 
D) Occasional telecommuting 
E) Hoteling

Question 7

Grid organization development technique is commonly used for ________.

Accepted Answer

A) changing people in organizations 
B) designing structural changes 
C) evaluating structural changes 
D) evaluating technical changes 
E) changing business processes 
A) changing people in organizations 
B) designing structural changes 
C) evaluating structural changes 
D) evaluating technical changes 
E) changing business processes

Question 8

Value Innovations Inc.engages in selling computers and other electronic components through telephone and Web orders.The company has decided to change some of its policies.When recruiting employees,it will now focus primarily on the attitudes of individuals.Here,the company is concentrating on a(n)________ factor.

Accepted Answer

A) structural 
B) technological 
C) communication 
D) people 
E) informative 
A) structural 
B) technological 
C) communication 
D) people 
E) informative

Question 9

Which one of the following techniques of managing conflict involves working out the differences between managers and employees?

Accepted Answer

A) resolving 
B) averting 
C) compromising 
D) avoiding 
E) forcing 
A) resolving 
B) averting 
C) compromising 
D) avoiding 
E) forcing

Question 10

What does a managerial grid score of 9,1 indicate?

Accepted Answer

A) Manager is effective in satisfying relationships and is less concerned about production. 
B) Manager is highly concerned about production though he ignores the people aspects of work. 
C) The manager maintains a balance between the necessity to perform work and employee morale. 
D) The manager derives superior performance from employees who are highly dedicated. 
E) Manager is neither effective in maintaining relations nor in effectively maintaining production. 
A) Manager is effective in satisfying relationships and is less concerned about production. 
B) Manager is highly concerned about production though he ignores the people aspects of work. 
C) The manager maintains a balance between the necessity to perform work and employee morale. 
D) The manager derives superior performance from employees who are highly dedicated. 
E) Manager is neither effective in maintaining relations nor in effectively maintaining production.

Question 11

Workplace bullying refers to ________.

Accepted Answer

A) individuals being isolated or excluded socially and having work efforts devalued 
B) keeping employee salaries and benefits much below industry standards 
C) promoting organizational conflicts and in-fights to increase performance 
D) hiring more employees than what is required to run the business 
E) recruiting employees who are incapable or under-qualified to perform certain jobs 
A) individuals being isolated or excluded socially and having work efforts devalued 
B) keeping employee salaries and benefits much below industry standards 
C) promoting organizational conflicts and in-fights to increase performance 
D) hiring more employees than what is required to run the business 
E) recruiting employees who are incapable or under-qualified to perform certain jobs

Question 12

What value does Organizational Development (OD)bring to companies and management?

Accepted Answer

Organizational Development (OD)deals wit

Question 13

Which one of the following alternative work arrangements is characterized by the least amount of mobility?

Accepted Answer

A) hoteling 
B) tethered in the office 
C) home based 
D) occasional telecommuting 
E) working out of a car 
A) hoteling 
B) tethered in the office 
C) home based 
D) occasional telecommuting 
E) working out of a car

Question 14

NTS Publishing,Inc. ,publishes print and electronic products that provide content and digital solutions to customers worldwide.The company decides to make use of the virtual corporation concept.Which one of the following could be a possible advantage of this?

Accepted Answer

A) Use of a virtual corporation would help them reduce the costs. 
B) This would help the company enhance its corporate culture. 
C) Virtual teams would help them enhance management control. 
D) The organization can reduce the dependence on technology by doing this. 
E) The company can improve its employee socialization process. 
A) Use of a virtual corporation would help them reduce the costs. 
B) This would help the company enhance its corporate culture. 
C) Virtual teams would help them enhance management control. 
D) The organization can reduce the dependence on technology by doing this. 
E) The company can improve its employee socialization process.

Question 15

Explain the concept of grid organizational development (grid OD).

Accepted Answer

People change (one of the three categori

Question 16

An unstable organization with high capability to adapt is characterized by moderate probability of success.

Accepted Answer

A) True 
 B)False

Question 17

Discuss factors managers need to consider when determining what should be changed.

Accepted Answer

How managers deal with the major factors

Question 18

Identify a major advantage of using forcing technique to resolve conflicts.

Accepted Answer

A) Forcing is a fast method for managing conflict. 
B) It is considered the best strategy to handle complex conflicts. 
C) It can have a win-win orientation if the manager is skillful. 
D) Forcing is the best strategy when the planned change is relatively minor. 
E) The solution obtained will be acceptable to the majority of employees. 
A) Forcing is a fast method for managing conflict. 
B) It is considered the best strategy to handle complex conflicts. 
C) It can have a win-win orientation if the manager is skillful. 
D) Forcing is the best strategy when the planned change is relatively minor. 
E) The solution obtained will be acceptable to the majority of employees.

Question 19

Structural change emphasizes increasing organizational effectiveness by changing controls that influence organization members during the performance of their jobs.

Accepted Answer

A) True 
 B)False

Question 20

Workers who have some mobility but are expected to report to the office on a regular basis are called ________.

Accepted Answer

A) fixed workers 
B) hoteling workers 
C) tethered workers 
D) home based 
E) mobile workers 
A) fixed workers 
B) hoteling workers 
C) tethered workers 
D) home based 
E) mobile workers

Which one of the following is an advantage of establishing virtual offices?

The managerial grid proposes that various managerial styles can be described by a manager's concern for ________.

Which one of the following styles of management involves exertion of minimum effort to get the required work done?

Organizational changes typically affect the established lines of organizational communication.

________ workers have fixed,traditional offices and work schedules but sometimes work at home.

Grid organization development technique is commonly used for ________.

Which one of the following techniques of managing conflict involves working out the differences between managers and employees?

What does a managerial grid score of 9,1 indicate?

Workplace bullying refers to ________.

What value does Organizational Development (OD)bring to companies and management?

Which one of the following alternative work arrangements is characterized by the least amount of mobility?

NTS Publishing,Inc. ,publishes print and electronic products that provide content and digital solutions to customers worldwide.The company decides to make use of the virtual corporation concept.Which one of the following could be a possible advantage of this?

Explain the concept of grid organizational development (grid OD).

An unstable organization with high capability to adapt is characterized by moderate probability of success.

Discuss factors managers need to consider when determining what should be changed.

Identify a major advantage of using forcing technique to resolve conflicts.

Structural change emphasizes increasing organizational effectiveness by changing controls that influence organization members during the performance of their jobs.

Workers who have some mobility but are expected to report to the office on a regular basis are called ________.

Introducing Modern Management: Concepts and Skills

Management and Entrepreneurship: Handling Start-Ups and New Ventures

Managers,society,and Sustainability

Management and Diversity

Managing in the Global Arena

Encouraging Creativity and Innovation

Plans and Planning Tools

Making Decisions

Strategic Planning: Strategies, tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, authority, and Delegation

Human Resource Management

Influencing and Communication

Leadership

Motivation

Groups and Teams

Managing Organization Culture

Controlling,information,and Technology

Production and Control

Filters

Exam 13: Changing Organizations

Which one of the following is an advantage of establishing virtual offices?

The managerial grid proposes that various managerial styles can be described by a manager's concern for ________.

Which one of the following styles of management involves exertion of minimum effort to get the required work done?

Organizational changes typically affect the established lines of organizational communication.

________ workers have fixed,traditional offices and work schedules but sometimes work at home.

Grid organization development technique is commonly used for ________.

Which one of the following techniques of managing conflict involves working out the differences between managers and employees?

What does a managerial grid score of 9,1 indicate?

Workplace bullying refers to ________.

What value does Organizational Development (OD)bring to companies and management?

Which one of the following alternative work arrangements is characterized by the least amount of mobility?

NTS Publishing,Inc. ,publishes print and electronic products that provide content and digital solutions to customers worldwide.The company decides to make use of the virtual corporation concept.Which one of the following could be a possible advantage of this?

Explain the concept of grid organizational development (grid OD).

An unstable organization with high capability to adapt is characterized by moderate probability of success.

Discuss factors managers need to consider when determining what should be changed.

Identify a major advantage of using forcing technique to resolve conflicts.

Structural change emphasizes increasing organizational effectiveness by changing controls that influence organization members during the performance of their jobs.

Workers who have some mobility but are expected to report to the office on a regular basis are called ________.

Introducing Modern Management: Concepts and Skills

Management and Entrepreneurship: Handling Start-Ups and New Ventures

Managers,society,and Sustainability

Management and Diversity

Managing in the Global Arena

Encouraging Creativity and Innovation

Plans and Planning Tools

Making Decisions

Strategic Planning: Strategies, tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, authority, and Delegation

Human Resource Management

Influencing and Communication

Leadership

Motivation

Groups and Teams

Managing Organization Culture

Controlling,information,and Technology

Production and Control

Filters