Question 1

Discuss in detail the six main reasons for systems requests,including examples where appropriate.

Accepted Answer

The six main reasons for systems request

Question 2

Information systems that interact with customers usually receive low priority.

Accepted Answer

A) True 
 B)False

Question 3

In most organizations,the IT department receives fewer systems requests than it can actually handle.

Accepted Answer

A) True 
 B)False

Question 4

_____ result from a decrease in expenses,an increase in revenues,or both.

Accepted Answer

A)  Tangible benefits 
B)  Intangible benefits 
C)  Agile benefits 
D)  Ethical benefits 
A)  Tangible benefits 
B)  Intangible benefits 
C)  Agile benefits 
D)  Ethical benefits

Question 5

A constraint can involve hardware,software,time,policy,law,or cost.

Accepted Answer

A) True 
 B)False

Question 6

_____ components can provide automated responses to sales inquiries,online order processing,and inventory tracking.

Accepted Answer

A)  Just-in-time (JIT) 
B)  Customer relationship management (CRM) 
C)  Automatic teller machine (ATM) 
D)  Total cost of ownership (TCO) 
A)  Just-in-time (JIT) 
B)  Customer relationship management (CRM) 
C)  Automatic teller machine (ATM) 
D)  Total cost of ownership (TCO)

Question 7

_____ includes ongoing support and maintenance costs,as well as acquisition costs.

Accepted Answer

A)  CRC (customer relationship costs) 
B)  TCO (total cost of ownership) 
C)  JIT (just-in-time costs) 
D)  RCT (real cost of time) 
A)  CRC (customer relationship costs) 
B)  TCO (total cost of ownership) 
C)  JIT (just-in-time costs) 
D)  RCT (real cost of time)

Question 8

Lara performs certain analyses and ensures that the company's image will not be at risk as a result of taking this project.This is an example of _____.

Accepted Answer

A)  operational feasibility 
B)  economic feasibility 
C)  technical feasibility 
D)  schedule feasibility 
A)  operational feasibility 
B)  economic feasibility 
C)  technical feasibility 
D)  schedule feasibility

Question 9

The objective of a _____ is to use the combined judgement and experience of several analysts to evaluate systems projects.

Accepted Answer

A)  computer resources committee 
B)  data storage committee 
C)  system networking committee 
D)  topology identification committee 
A)  computer resources committee 
B)  data storage committee 
C)  system networking committee 
D)  topology identification committee

Question 10

Economic activity has a negligible influence on corporate information management.

Accepted Answer

A) True 
 B)False

Question 11

Competition drives many information systems decisions.

Accepted Answer

A) True 
 B)False

Question 12

Describe in detail the internal factors that affect the business decisions a company makes.

Accepted Answer

Internal factors include the strategic p

Question 13

Many smaller companies rely on one person to evaluate system requests instead of a committee.

Accepted Answer

A) True 
 B)False

Question 14

Of the measures of feasibility,_____ assesses tangible and intangible benefits to a company in addition to costs.

Accepted Answer

A)  schedule feasibility 
B)  technical feasibility 
C)  economic feasibility 
D)  operational feasibility 
A)  schedule feasibility 
B)  technical feasibility 
C)  economic feasibility 
D)  operational feasibility

Question 15

_____ usually focus on long-term challenges and goals,the importance of a firm's stakeholders,and a commitment to the firm's role as a corporate citizen.

Accepted Answer

A)  Performance assessments 
B)  Relationship assessments 
C)  Vision statements 
D)  Mission statements 
A)  Performance assessments 
B)  Relationship assessments 
C)  Vision statements 
D)  Mission statements

Question 16

A CASE tool can be used to define and document an overall environment.

Accepted Answer

A) True 
 B)False

Question 17

A _____ must be achieved to fulfill a company's mission.

Accepted Answer

A)  key performance factor 
B)  core competency 
C)  critical success factor 
D)  vision competency 
A)  key performance factor 
B)  core competency 
C)  critical success factor 
D)  vision competency

Question 18

A strategic plan that stresses technology tends to create an unfavorable climate for IT projects that extends throughout an organization.

Accepted Answer

A) True 
 B)False

Question 19

A SWOT analysis examines a firm's technical,human,and financial resources.

Accepted Answer

A) True 
 B)False

Question 20

Irrespective of the development strategy used,many organizations still rely on the IT group to provide guidance when it comes to selecting tools to support strategic planning activities.

Accepted Answer

A) True 
 B)False

Discuss in detail the six main reasons for systems requests,including examples where appropriate.

Information systems that interact with customers usually receive low priority.

In most organizations,the IT department receives fewer systems requests than it can actually handle.

_____ result from a decrease in expenses,an increase in revenues,or both.

A constraint can involve hardware,software,time,policy,law,or cost.

_____ components can provide automated responses to sales inquiries,online order processing,and inventory tracking.

_____ includes ongoing support and maintenance costs,as well as acquisition costs.

Lara performs certain analyses and ensures that the company's image will not be at risk as a result of taking this project.This is an example of _____.

The objective of a _____ is to use the combined judgement and experience of several analysts to evaluate systems projects.

Economic activity has a negligible influence on corporate information management.

Competition drives many information systems decisions.

Describe in detail the internal factors that affect the business decisions a company makes.

Many smaller companies rely on one person to evaluate system requests instead of a committee.

Of the measures of feasibility,_____ assesses tangible and intangible benefits to a company in addition to costs.

_____ usually focus on long-term challenges and goals,the importance of a firm's stakeholders,and a commitment to the firm's role as a corporate citizen.

A CASE tool can be used to define and document an overall environment.

A _____ must be achieved to fulfill a company's mission.

A strategic plan that stresses technology tends to create an unfavorable climate for IT projects that extends throughout an organization.

A SWOT analysis examines a firm's technical,human,and financial resources.

Irrespective of the development strategy used,many organizations still rely on the IT group to provide guidance when it comes to selecting tools to support strategic planning activities.

Introduction to Systems Analysis and Design

Managing Systems Projects

Requirements Engineering

Data and Process Modeling

Object Modeling

Development Strategies

User Interface Design

Data Design

System Architecture

Managing Systems Implementation

Managing Systems Support and Security

Communication-Tools

Case-Tools

Financial-Analysis-Tools

Internet-Resource-Tools

Filters

Exam 2: Analyzing the Business Case

Discuss in detail the six main reasons for systems requests,including examples where appropriate.

Information systems that interact with customers usually receive low priority.

In most organizations,the IT department receives fewer systems requests than it can actually handle.

_____ result from a decrease in expenses,an increase in revenues,or both.

A constraint can involve hardware,software,time,policy,law,or cost.

_____ components can provide automated responses to sales inquiries,online order processing,and inventory tracking.

_____ includes ongoing support and maintenance costs,as well as acquisition costs.

Lara performs certain analyses and ensures that the company's image will not be at risk as a result of taking this project.This is an example of _____.

The objective of a _____ is to use the combined judgement and experience of several analysts to evaluate systems projects.

Economic activity has a negligible influence on corporate information management.

Competition drives many information systems decisions.

Describe in detail the internal factors that affect the business decisions a company makes.

Many smaller companies rely on one person to evaluate system requests instead of a committee.

Of the measures of feasibility,_____ assesses tangible and intangible benefits to a company in addition to costs.

_____ usually focus on long-term challenges and goals,the importance of a firm's stakeholders,and a commitment to the firm's role as a corporate citizen.

A CASE tool can be used to define and document an overall environment.

A _____ must be achieved to fulfill a company's mission.

A strategic plan that stresses technology tends to create an unfavorable climate for IT projects that extends throughout an organization.

A SWOT analysis examines a firm's technical,human,and financial resources.

Irrespective of the development strategy used,many organizations still rely on the IT group to provide guidance when it comes to selecting tools to support strategic planning activities.

Introduction to Systems Analysis and Design

Managing Systems Projects

Requirements Engineering

Data and Process Modeling

Object Modeling

Development Strategies

User Interface Design

Data Design

System Architecture

Managing Systems Implementation

Managing Systems Support and Security

Communication-Tools

Case-Tools

Financial-Analysis-Tools

Internet-Resource-Tools

Filters