Exam 2: Analyzing the Business Case

The _____,named after a nineteenth-century economist,is a widely used tool for visualizing issues that need attention and is drawn as a vertical bar graph.

A new website that enhances the company's image is an example of a tangible benefit.

Adding a report required by a new federal law is an example of a discretionary project.

_____ means that a project can be implemented in an acceptable time frame.

When assessing _____,a systems analyst must consider the interaction between time and costs.

A systems analyst conducts a preliminary investigation to study the _____ and recommend specific action.

The overall aim of a _____ is to avoid seeking goals that are unrealistic,unprofitable,or unachievable.

Hardware-based security controls include _____.

A(n)_____ is not as flexible as a series of interviews,but it is less expensive,generally takes less time,and can involve a broad cross-section of people.

Explain what determines the amount of effort that goes into a feasibility study.

_____ are the benefits that can be measured in dollars.

The Pareto chart,sometimes called a scatter diagram,is a problem-solving tool.

Determining the _____ means defining the specific boundaries,or extent,of a project.

_____ are advantages that are difficult to measure in dollars but are important to a company.

_____ technology uses radio frequency identification (RFID)tags to identify and monitor the movement of each individual product,from a factory floor to the retail checkout counter.

To avoid the problem of _____,a project's scope should be defined as clearly as possible.

Many companies implement _____ systems that integrate all customer-related events and transactions.

Systems requests do not deal with factors involved in improving service.

Explain the objective of fact-finding and what is involved during the process.

A survey is as flexible as a series of interviews,but it is more expensive.