Exam 2: Analyzing the Business Case

The purpose of an interview,and of the preliminary investigation itself,is to convince others that a project is justified,not to uncover facts.

As users rely more heavily on information systems to perform their jobs,they are likely to request even more IT services and support.

It is easier to assign dollar values to intangible than to tangible benefits.

Of the measures of feasibility,questions such as "Does the proposed platform have sufficient capacity for future needs?" and "Will the hardware and software environment be reliable?" should be considered while assessing _____.

Errors or problems in existing systems can trigger requests for systems projects.

Projects where management has no choice in implementing them are called _____ projects.

A _____ is a requirement or condition that a system must satisfy or an outcome that a system must achieve.

In a preliminary investigation report,the findings section includes a summary of a project request and a specific recommendation.

_____ limitations result when a system that was designed for a specific hardware configuration becomes obsolete when new hardware is introduced.

The letters SWOT stand for spending,weeks,overtures,and time.

Because significant resources are required,team leaders usually initiate large-scale projects.

Systems development typically starts with a _____.

If a request is feasible,it is said to be necessary.

A _____ is an analysis tool that represents the possible causes of a problem as a graphical outline.

Which is an example of an intangible benefit?

Quick Response codes contain more information than traditional bar codes,but less than RFID tags.

Projects where management has a choice in implementing them are called _____ projects.

Projects that adopt agile methodology are not prone to the typical rapid changes that occur throughout the system development lifecycle.

Which is an example of a tangible benefit?

Of the measures of feasibility,questions such as "Does management support the project?" and "Will the new system require training for users?" would help predict a system's _____.