Question 1

In order for MBO to work:

Accepted Answer

A) managers must understand how to state measurable goals and how to set goals with subordinates 
B) sufficient financial backing must be provided 
C) executives must use a transformational leadership style. 
D) everyone must set the exact same goals 
A) managers must understand how to state measurable goals and how to set goals with subordinates 
B) sufficient financial backing must be provided 
C) executives must use a transformational leadership style. 
D) everyone must set the exact same goals

Question 2

The text argues that the strong support for MBO reported by Rodgers and Hunter (1991)is probably an overestimate of how well MBO typically works.What is the basis for the text's argument?

Accepted Answer

A) Rodgers and Hunter are MBO consultants,and probably ignored research contrary to their position. 
B) If Rodgers and Hunter hadn't reported such strong support,their article would not have been accepted for publication. 
C) Poor MBO efforts probably are not reported in the literature,so they weren't included in Rodgers and Hunter's analysis. 
D) None of these were the basis of the text's argument. 
A) Rodgers and Hunter are MBO consultants,and probably ignored research contrary to their position. 
B) If Rodgers and Hunter hadn't reported such strong support,their article would not have been accepted for publication. 
C) Poor MBO efforts probably are not reported in the literature,so they weren't included in Rodgers and Hunter's analysis. 
D) None of these were the basis of the text's argument.

Question 3

Team building techniques have one of two orientations.What are they?

Accepted Answer

A) Task and interpersonal 
B) Authority and communication 
C) Communication and interpersonal 
D) Intrapersonal and interpersonal 
A) Task and interpersonal 
B) Authority and communication 
C) Communication and interpersonal 
D) Intrapersonal and interpersonal

Question 4

Which of the following is NOT true of organizational development?

Accepted Answer

A) It is based on behavioral science principles and procedures. 
B) It is concerned only with lower-level employees. 
C) It is designed to help employees improve their interactions with one another. 
D) It usually involves changing how people do their work. 
A) It is based on behavioral science principles and procedures. 
B) It is concerned only with lower-level employees. 
C) It is designed to help employees improve their interactions with one another. 
D) It usually involves changing how people do their work.

Question 5

With which of the following characteristics can transformational leaders influence employees to accept change?

Accepted Answer

A) Idealized influence over the employees 
B) Inspirational motivation through a vision consistent with the change 
C) Intellectual stimulation 
D) Individualized consideration 
A) Idealized influence over the employees 
B) Inspirational motivation through a vision consistent with the change 
C) Intellectual stimulation 
D) Individualized consideration

Question 6

When evaluating the effectiveness of organizational development programs,

Accepted Answer

A) it is clear that they are often very effective. 
B) it is clear that they most often result in changes that are not effective. 
C) it is difficult to access their effectiveness due to the complexity of the programs and the wide variety of approaches. 
D) no research has been conducted on the effectiveness of such programs. 
A) it is clear that they are often very effective. 
B) it is clear that they most often result in changes that are not effective. 
C) it is difficult to access their effectiveness due to the complexity of the programs and the wide variety of approaches. 
D) no research has been conducted on the effectiveness of such programs.

Question 7

Usually,change agents are

Accepted Answer

A) mid-level employees within the organization. 
B) executives of the organization. 
C) members of the organization's human resource development department. 
D) outside consultants. 
A) mid-level employees within the organization. 
B) executives of the organization. 
C) members of the organization's human resource development department. 
D) outside consultants.

Question 8

The CEO has authority over the vice-president,who has authority over the middle manager,who has authority over the group leader,who has authority over the assembly workers.This is a description of

Accepted Answer

A) division of labor. 
B) delegation of authority. 
C) span of control. 
D) line versus staff. 
A) division of labor. 
B) delegation of authority. 
C) span of control. 
D) line versus staff.

Question 9

The idea that social and technological systems should be designed to fit as well as possible and that machines should be easy to use is known as

Accepted Answer

A) unit control of variances. 
B) Theory X. 
C) joint optimization. 
D) Theory Z. 
A) unit control of variances. 
B) Theory X. 
C) joint optimization. 
D) Theory Z.

Question 10

A group of New Millennium Enterprises employees meet with a facilitator to improve their performance by learning to work together more effectively.Which OD technique is being used?

Accepted Answer

A) Management by objectives 
B) Survey feedback 
C) Team building 
D) Goal setting 
A) Management by objectives 
B) Survey feedback 
C) Team building 
D) Goal setting

Question 11

When the survey feedback OD technique is used,who is usually surveyed?

Accepted Answer

A) Top level management only 
B) All top and middle level management 
C) All employees 
D) Only line employees 
A) Top level management only 
B) All top and middle level management 
C) All employees 
D) Only line employees

Question 12

Which theory was developed to create a rational structure and several principles that would allow for the orderly and efficient functioning of an organization?

Accepted Answer

A) Bureaucracy 
B) Theory X/Theory Y 
C) Open systems theory 
D) Sociotechnical systems theory 
A) Bureaucracy 
B) Theory X/Theory Y 
C) Open systems theory 
D) Sociotechnical systems theory

Question 13

Universities have separate departments of mathematics,psychology,music,etc.Which of the characteristics of open systems does this best exemplify?

Accepted Answer

A) Input information 
B) Homeostasis 
C) Coordination and integration 
D) Specialization 
A) Input information 
B) Homeostasis 
C) Coordination and integration 
D) Specialization

Question 14

Sociotechnical systems theory is a descriptive organizational theory

Accepted Answer

A) True 
 B)False

Question 15

New Millennium Enterprises has implemented a new organizational policy that requires departmental secretaries to perform minor servicing on the departmental copiers.What principle of sociotechnical systems theory has the new CEO implemented?

Accepted Answer

A) Theory Y 
B) Theory X 
C) Joint optimization 
D) Unit control of variances 
A) Theory Y 
B) Theory X 
C) Joint optimization 
D) Unit control of variances

Question 16

Roger is an OD consultant.His theoretical bias is toward a concern with the attitudes of managers towards their subordinates.Which organizational theory is most likely to ascribe to?

Accepted Answer

A) Bureaucracy 
B) Theory X/Theory Y 
C) Open systems theory 
D) Sociotechnical systems theory 
A) Bureaucracy 
B) Theory X/Theory Y 
C) Open systems theory 
D) Sociotechnical systems theory

Question 17

With management by objectives (MBO)the change agent provides managers with training on

Accepted Answer

A) the goal setting process. 
B) self-efficacy. 
C) the path goal theory. 
D) goal orientation. 
A) the goal setting process. 
B) self-efficacy. 
C) the path goal theory. 
D) goal orientation.

Question 18

Which of the following statements about the survey feedback OD technique is TRUE?

Accepted Answer

A) It allows employees to express their opinions in a nonthreatening way. 
B) Survey results are usually given only to upper level executives in a series of group meetings. 
C) It does not allow employees to participate in policy decisions. 
D) Research reviews reveal that it rarely leads to improvements in job satisfaction. 
A) It allows employees to express their opinions in a nonthreatening way. 
B) Survey results are usually given only to upper level executives in a series of group meetings. 
C) It does not allow employees to participate in policy decisions. 
D) Research reviews reveal that it rarely leads to improvements in job satisfaction.

Question 19

When the survey feedback OD technique is used,the feedback is given to

Accepted Answer

A) top level management only. 
B) all top and middle level management. 
C) all employees. 
D) only union employees. 
A) top level management only. 
B) all top and middle level management. 
C) all employees. 
D) only union employees.

Question 20

The OD technique "team building" focuses on

Accepted Answer

A) helping work groups set measurable goals and objectives. 
B) improving a work team's functioning. 
C) increasing the job satisfaction ratings of all members of a work group. 
D) measuring the attitudes of all employees at an organization. 
A) helping work groups set measurable goals and objectives. 
B) improving a work team's functioning. 
C) increasing the job satisfaction ratings of all members of a work group. 
D) measuring the attitudes of all employees at an organization.

In order for MBO to work:

The text argues that the strong support for MBO reported by Rodgers and Hunter (1991)is probably an overestimate of how well MBO typically works.What is the basis for the text's argument?

Team building techniques have one of two orientations.What are they?

Which of the following is NOT true of organizational development?

With which of the following characteristics can transformational leaders influence employees to accept change?

When evaluating the effectiveness of organizational development programs,

Usually,change agents are

The CEO has authority over the vice-president,who has authority over the middle manager,who has authority over the group leader,who has authority over the assembly workers.This is a description of

The idea that social and technological systems should be designed to fit as well as possible and that machines should be easy to use is known as

A group of New Millennium Enterprises employees meet with a facilitator to improve their performance by learning to work together more effectively.Which OD technique is being used?

When the survey feedback OD technique is used,who is usually surveyed?

Which theory was developed to create a rational structure and several principles that would allow for the orderly and efficient functioning of an organization?

Universities have separate departments of mathematics,psychology,music,etc.Which of the characteristics of open systems does this best exemplify?

Sociotechnical systems theory is a descriptive organizational theory

New Millennium Enterprises has implemented a new organizational policy that requires departmental secretaries to perform minor servicing on the departmental copiers.What principle of sociotechnical systems theory has the new CEO implemented?

Roger is an OD consultant.His theoretical bias is toward a concern with the attitudes of managers towards their subordinates.Which organizational theory is most likely to ascribe to?

With management by objectives (MBO)the change agent provides managers with training on

Which of the following statements about the survey feedback OD technique is TRUE?

When the survey feedback OD technique is used,the feedback is given to

The OD technique "team building" focuses on

Introduction

Research Methods in I0 Psychology

Job Analysis

Performance Appraisal

Assessment Methods for Selection and Placement

Selecting Employees

Training

Theories of Employee Motivation

Job Satisfaction and Organizational Commitment

Productive and Counterproductive Employee Behavior

Occupational Health Psychology

Work Groups and Work Teams

Leadership and Power in Organizations

Filters

Exam 14: Organizational Development and Theory

In order for MBO to work:

The text argues that the strong support for MBO reported by Rodgers and Hunter (1991)is probably an overestimate of how well MBO typically works.What is the basis for the text's argument?

Team building techniques have one of two orientations.What are they?

Which of the following is NOT true of organizational development?

With which of the following characteristics can transformational leaders influence employees to accept change?

When evaluating the effectiveness of organizational development programs,

Usually,change agents are

The CEO has authority over the vice-president,who has authority over the middle manager,who has authority over the group leader,who has authority over the assembly workers.This is a description of

The idea that social and technological systems should be designed to fit as well as possible and that machines should be easy to use is known as

A group of New Millennium Enterprises employees meet with a facilitator to improve their performance by learning to work together more effectively.Which OD technique is being used?

When the survey feedback OD technique is used,who is usually surveyed?

Which theory was developed to create a rational structure and several principles that would allow for the orderly and efficient functioning of an organization?

Universities have separate departments of mathematics,psychology,music,etc.Which of the characteristics of open systems does this best exemplify?

Sociotechnical systems theory is a descriptive organizational theory

New Millennium Enterprises has implemented a new organizational policy that requires departmental secretaries to perform minor servicing on the departmental copiers.What principle of sociotechnical systems theory has the new CEO implemented?

Roger is an OD consultant.His theoretical bias is toward a concern with the attitudes of managers towards their subordinates.Which organizational theory is most likely to ascribe to?

With management by objectives (MBO)the change agent provides managers with training on

Which of the following statements about the survey feedback OD technique is TRUE?

When the survey feedback OD technique is used,the feedback is given to

The OD technique "team building" focuses on

Introduction

Research Methods in I0 Psychology

Job Analysis

Performance Appraisal

Assessment Methods for Selection and Placement

Selecting Employees

Training

Theories of Employee Motivation

Job Satisfaction and Organizational Commitment

Productive and Counterproductive Employee Behavior

Occupational Health Psychology

Work Groups and Work Teams

Leadership and Power in Organizations

Filters