Exam 14: Organizational Development and Theory

Photocopying machines frequently break down.In some organizations such breakdowns are always handled by staff from the photocopy center.Which organizational theory would argue that the secretaries who use the machines should be responsible for fixing all but major problems?

New Millennium Enterprises asks each employee detailed questions about their opinions of the company.The information gathered is then summarized and given back to the employees and is then used as the starting point for organizational change.Which OD technique was used?

Cal believes that his subordinates are self-motivated and committed to organizational goals.Which organizational theory best fits Cal's beliefs?

____________ refers to the organization's specialized job positions,each of which is responsible for different tasks.

In some colleges most classes are lectures,whereas in other colleges most classes are seminars.Both approaches serve to educate students.Which of the characteristics of open systems does this best exemplify?

Which OD technique is designed to enhance the communication and interpersonal skills of individual employees through group exercise technique,usually with groups of strangers?

Research into the effectiveness of organizational development programs indicates that

Autonomous work groups provide an example of the __________ approach.

Organizational development

Organizational downsizing refers to

The field of organizational development is concerned with

Which theory is based on ideas from the natural sciences?

Weber intended bureaucracy theory to be descriptive.

Which organizational theory is concerned with the interaction between the people and the technology of an organization?

The major disadvantage of __________________ is that it requires resources to coordinate the activities of many specialized people.

Which of the following is NOT an organizational change technique discussed in the text?

Universities and colleges accept and enroll students.Which of the characteristics of open systems does this best exemplify?

Which of the following organizational theories describes organizational functioning but does not recommend specific practices?

Which of the following organizational theories describes how organizations can function well under rapidly changing conditions?

Which organizational theory is concerned with the interaction between supervisors and subordinates?