Question 1

Which organizational theory describes the 10 components common to all general systems?

Accepted Answer

A) Bureaucracy 
B) Theory X/Theory Y 
C) Open systems theory 
D) Sociotechnical systems theory 
A) Bureaucracy 
B) Theory X/Theory Y 
C) Open systems theory 
D) Sociotechnical systems theory

Question 2

Theory X/Theory Y was developed by

Accepted Answer

A) Weber. 
B) McGregor. 
C) Katz and Kahn. 
D) Trist and Bamforth. 
A) Weber. 
B) McGregor. 
C) Katz and Kahn. 
D) Trist and Bamforth.

Question 3

Sociotechnical systems theory has been associated with

Accepted Answer

A) increased job satisfaction. 
B) increased productivity. 
C) increased turnover. 
D) none of the above 
A) increased job satisfaction. 
B) increased productivity. 
C) increased turnover. 
D) none of the above

Question 4

Which of the following university positions would be considered a staff (as opposed to line)position?

Accepted Answer

A) Dean of the college 
B) Department chairperson 
C) Professor 
D) Training coordinator 
A) Dean of the college 
B) Department chairperson 
C) Professor 
D) Training coordinator

Question 5

Which of the following statements about research on management by objectives (MBO)is correct?

Accepted Answer

A) Research results have revealed mixed effects on productivity,with almost as many negative results as positive results. 
B) Improvement in productivity following an MBO program is strongly related to the level of commitment by top management. 
C) There have been few studies on the results of MBO. 
D) Research has shown strong effects of MBO on employee job satisfaction. 
A) Research results have revealed mixed effects on productivity,with almost as many negative results as positive results. 
B) Improvement in productivity following an MBO program is strongly related to the level of commitment by top management. 
C) There have been few studies on the results of MBO. 
D) Research has shown strong effects of MBO on employee job satisfaction.

Question 6

Which of the following organizational development techniques is based on goal setting?

Accepted Answer

A) Management by objectives. 
B) Survey feedback. 
C) T-groups. 
D) Teambuilding. 
A) Management by objectives. 
B) Survey feedback. 
C) T-groups. 
D) Teambuilding.

Question 7

T-groups are

Accepted Answer

A) teamwork groups. 
B) teaching groups. 
C) tutoring groups. 
D) training groups. 
A) teamwork groups. 
B) teaching groups. 
C) tutoring groups. 
D) training groups.

Question 8

Sharyn holds a "Theory X" orientation when it comes to her view of her role as manager at New Millennium Enterprises.Which of the following statements best describes her belief?

Accepted Answer

A) She believes that workers are indifferent to the organization's needs and it is the manager's job to organize and direct the human and nonhuman elements of the organization. 
B) She believes that mangers should make it possible for employees to recognize and develop their organizational capabilities. 
C) She believes that managers should create organizational conditions such that subordinates can achieve their goals by achieving organizational goals. 
D) She believes that long term employment is the root of an effective organization. 
A) She believes that workers are indifferent to the organization's needs and it is the manager's job to organize and direct the human and nonhuman elements of the organization. 
B) She believes that mangers should make it possible for employees to recognize and develop their organizational capabilities. 
C) She believes that managers should create organizational conditions such that subordinates can achieve their goals by achieving organizational goals. 
D) She believes that long term employment is the root of an effective organization.

Question 9

In the _________ approach team building helps teams improve their performance by helping them work together more efficiently.

Accepted Answer

A) interpersonal 
B) task oriented 
C) communicational 
D) work oriented 
A) interpersonal 
B) task oriented 
C) communicational 
D) work oriented

Question 10

An advantage of ________________ is that each job requires relatively few skills.

Accepted Answer

A) Line vs.staff 
B) Span of control 
C) Delegation of authority 
D) Division of labor 
A) Line vs.staff 
B) Span of control 
C) Delegation of authority 
D) Division of labor

Question 11

Saul is a night shift maintenance worker at New Millennium Enterprises.He would be considered a

Accepted Answer

A) line employee. 
B) staff employee. 
C) consultant. 
D) change agent. 
A) line employee. 
B) staff employee. 
C) consultant. 
D) change agent.

Question 12

Which of the following is NOT true of organizational development?

Accepted Answer

A) It changes how people do their work. 
B) It changes people's self-efficacy 
C) It changes how people communicate. 
D) It changes how they coordinate their efforts. 
A) It changes how people do their work. 
B) It changes people's self-efficacy 
C) It changes how people communicate. 
D) It changes how they coordinate their efforts.

Question 13

Which organizational theory assumes that effective organizations are based on long-term employment?

Accepted Answer

A) Sociotechnical systems theory 
B) Theory X 
C) Theory Y 
D) Theory Z 
A) Sociotechnical systems theory 
B) Theory X 
C) Theory Y 
D) Theory Z

Question 14

Which of the following statements about employee acceptance of change is TRUE?

Accepted Answer

A) Leaders do not need to sell employees on change. 
B) Having positive experiences with change in the past has no bearing on whether employees will accept new change. 
C) Most employees find change to be an exciting opportunity to learn and grow. 
D) Allowing employees to participate in the change process can increase change acceptance. 
A) Leaders do not need to sell employees on change. 
B) Having positive experiences with change in the past has no bearing on whether employees will accept new change. 
C) Most employees find change to be an exciting opportunity to learn and grow. 
D) Allowing employees to participate in the change process can increase change acceptance.

Question 15

Which factor would NOT lead to acceptance of change by employees?

Accepted Answer

A) providing sufficient information about the change provided. 
B) emphasizing positive experiences with change in the past. 
C) involving employees in the process and allowing them to participate. 
D) providing sufficient financial resources. 
A) providing sufficient information about the change provided. 
B) emphasizing positive experiences with change in the past. 
C) involving employees in the process and allowing them to participate. 
D) providing sufficient financial resources.

Question 16

The Department Chairperson must assign classes to faculty members and graduate students.Ideally,graduate students are not supposed to teach classes at the same time they are taking classes.Which of the characteristics of open systems does this best exemplify?

Accepted Answer

A) Cycles of events 
B) Specialization 
C) Coordination and integration 
D) Equifinality 
A) Cycles of events 
B) Specialization 
C) Coordination and integration 
D) Equifinality

Question 17

What allows organizations to compare their data with other organizations in survey feedback?

Accepted Answer

A) the use of standardized scales 
B) the use of open-ended comments 
C) the use of custom-made scales 
D) none of the above 
A) the use of standardized scales 
B) the use of open-ended comments 
C) the use of custom-made scales 
D) none of the above

Question 18

An organizational development effort is usually implemented by an individual called the

Accepted Answer

A) change agent. 
B) change consultant. 
C) OD agent. 
D) focus group leader. 
A) change agent. 
B) change consultant. 
C) OD agent. 
D) focus group leader.

Question 19

Public universities must get money from the government,non-profit charities,and students if they are to avoid going broke and closing.Which of the characteristics of open systems does this best exemplify?

Accepted Answer

A) Escape entropy 
B) Cycle of events 
C) Homeostasis 
D) Equifinality 
A) Escape entropy 
B) Cycle of events 
C) Homeostasis 
D) Equifinality

Question 20

The text reports that research on sociotechnical systems theory

Accepted Answer

A) supports it,but only in high-technology organizations. 
B) is mixed,with some studies providing support and other studies providing no support. 
C) supports it. 
D) refutes it. 
A) supports it,but only in high-technology organizations. 
B) is mixed,with some studies providing support and other studies providing no support. 
C) supports it. 
D) refutes it.

Which organizational theory describes the 10 components common to all general systems?

Theory X/Theory Y was developed by

Sociotechnical systems theory has been associated with

Which of the following university positions would be considered a staff (as opposed to line)position?

Which of the following statements about research on management by objectives (MBO)is correct?

Which of the following organizational development techniques is based on goal setting?

T-groups are

Sharyn holds a "Theory X" orientation when it comes to her view of her role as manager at New Millennium Enterprises.Which of the following statements best describes her belief?

In the _________ approach team building helps teams improve their performance by helping them work together more efficiently.

An advantage of ________________ is that each job requires relatively few skills.

Saul is a night shift maintenance worker at New Millennium Enterprises.He would be considered a

Which of the following is NOT true of organizational development?

Which organizational theory assumes that effective organizations are based on long-term employment?

Which of the following statements about employee acceptance of change is TRUE?

Which factor would NOT lead to acceptance of change by employees?

The Department Chairperson must assign classes to faculty members and graduate students.Ideally,graduate students are not supposed to teach classes at the same time they are taking classes.Which of the characteristics of open systems does this best exemplify?

What allows organizations to compare their data with other organizations in survey feedback?

An organizational development effort is usually implemented by an individual called the

Public universities must get money from the government,non-profit charities,and students if they are to avoid going broke and closing.Which of the characteristics of open systems does this best exemplify?

The text reports that research on sociotechnical systems theory

Introduction

Research Methods in I0 Psychology

Job Analysis

Performance Appraisal

Assessment Methods for Selection and Placement

Selecting Employees

Training

Theories of Employee Motivation

Job Satisfaction and Organizational Commitment

Productive and Counterproductive Employee Behavior

Occupational Health Psychology

Work Groups and Work Teams

Leadership and Power in Organizations

Filters

Exam 14: Organizational Development and Theory

Which organizational theory describes the 10 components common to all general systems?

Theory X/Theory Y was developed by

Sociotechnical systems theory has been associated with

Which of the following university positions would be considered a staff (as opposed to line)position?

Which of the following statements about research on management by objectives (MBO)is correct?

Which of the following organizational development techniques is based on goal setting?

T-groups are

Sharyn holds a "Theory X" orientation when it comes to her view of her role as manager at New Millennium Enterprises.Which of the following statements best describes her belief?

In the _________ approach team building helps teams improve their performance by helping them work together more efficiently.

An advantage of ________________ is that each job requires relatively few skills.

Saul is a night shift maintenance worker at New Millennium Enterprises.He would be considered a

Which of the following is NOT true of organizational development?

Which organizational theory assumes that effective organizations are based on long-term employment?

Which of the following statements about employee acceptance of change is TRUE?

Which factor would NOT lead to acceptance of change by employees?

The Department Chairperson must assign classes to faculty members and graduate students.Ideally,graduate students are not supposed to teach classes at the same time they are taking classes.Which of the characteristics of open systems does this best exemplify?

What allows organizations to compare their data with other organizations in survey feedback?

An organizational development effort is usually implemented by an individual called the

Public universities must get money from the government,non-profit charities,and students if they are to avoid going broke and closing.Which of the characteristics of open systems does this best exemplify?

The text reports that research on sociotechnical systems theory

Introduction

Research Methods in I0 Psychology

Job Analysis

Performance Appraisal

Assessment Methods for Selection and Placement

Selecting Employees

Training

Theories of Employee Motivation

Job Satisfaction and Organizational Commitment

Productive and Counterproductive Employee Behavior

Occupational Health Psychology

Work Groups and Work Teams

Leadership and Power in Organizations

Filters