Exam 2: Analyzing the Business Case

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Many companies implement _____ systems that integrate all customer-related events and transactions.

(Multiple Choice)
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_____ result from a decrease in expenses,an increase in revenues,or both.

(Multiple Choice)
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A constraint can involve hardware,software,time,policy,law,or cost.

(True/False)
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Strategic planning starts with a _____ that reflects a firm's vision,purpose,and values.

(Multiple Choice)
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Most large companies rely on one person to evaluate systems requests instead of relying on a systems review committee.

(True/False)
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Projects where management has no choice in implementing them are called _____ projects.

(Multiple Choice)
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Which is an example of a discretionary project?

(Multiple Choice)
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Explain what determines the amount of effort that goes into a feasibility study.

(Essay)
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To avoid the problem of _____,a project's scope should be defined as clearly as possible.

(Multiple Choice)
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Quick Response codes contain more information than traditional bar codes,but less than RFID tags.

(True/False)
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A systems analyst conducts a preliminary investigation to study the _____ and recommend specific action.

(Multiple Choice)
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_____ planning is the process of identifying long-term organizational goals,strategies,and resources.

(Multiple Choice)
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Of the measures of feasibility,_____ assesses tangible and intangible benefits to a company in addition to costs.

(Multiple Choice)
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Internal and external factors affect every business decision that a company makes,and IT systems are no exception.

(True/False)
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_____ technology uses radio frequency identification (RFID)tags to identify and monitor the movement of each individual product,from a factory floor to the retail checkout counter.

(Multiple Choice)
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_____ are advantages that are difficult to measure in dollars but are important to a company.

(Multiple Choice)
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Projects with very general scope definitions are at risk of expanding gradually,without specific authorization,in a process called _____.

(Multiple Choice)
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Projects that adopt agile methodology are not prone to the typical rapid changes that occur throughout the system development lifecycle.

(True/False)
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The _____,named after a nineteenth-century economist,is a widely used tool for visualizing issues that need attention and is drawn as a vertical bar graph.

(Multiple Choice)
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Feasibility analysis is an ongoing task that must be performed throughout the systems development process.

(True/False)
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