Exam 2: Analyzing the Business Case

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Irrespective of the development strategy used,many organizations still rely on the IT group to provide guidance when it comes to selecting tools to support strategic planning activities.

(True/False)
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The overall aim of a _____ is to avoid seeking goals that are unrealistic,unprofitable,or unachievable.

(Multiple Choice)
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_____ components can provide automated responses to sales inquiries,online order processing,and inventory tracking.

(Multiple Choice)
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A new website that enhances the company's image is an example of a tangible benefit.

(True/False)
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_____ means that the projected benefits of a proposed system outweigh the estimated costs.

(Multiple Choice)
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If a request is feasible,it is said to be necessary.

(True/False)
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Because significant resources are required,team leaders usually initiate large-scale projects.

(True/False)
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_____ usually focus on long-term challenges and goals,the importance of a firm's stakeholders,and a commitment to the firm's role as a corporate citizen.

(Multiple Choice)
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A(n)_____ is not as flexible as a series of interviews,but it is less expensive,generally takes less time,and can involve a broad cross-section of people.

(Multiple Choice)
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_____ includes ongoing support and maintenance costs,as well as acquisition costs.

(Multiple Choice)
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Describe the importance of stronger controls as they relate to system requests and provide examples.

(Essay)
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Systems requests do not deal with factors involved in improving service.

(True/False)
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The objective of _____ is to gather data about project usability,costs,benefits,and schedules.

(Multiple Choice)
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When assessing _____,a systems analyst must consider the interaction between time and costs.

(Multiple Choice)
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Hardware-based security controls include _____.

(Multiple Choice)
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A CASE tool can be used to define and document an overall environment.

(True/False)
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A _____ is a requirement or condition that a system must satisfy or an outcome that a system must achieve.

(Multiple Choice)
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The letters SWOT stand for spending,weeks,overtures,and time.

(True/False)
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In a preliminary investigation report,the findings section includes a summary of a project request and a specific recommendation.

(True/False)
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Electronic data interchange (EDI)enables _____ inventory systems,which rely on computer-to-computer data exchange to minimize unnecessary inventory.

(Multiple Choice)
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