Question 1

Job descriptions, job specifications, and even job evaluations can now be downloaded quickly from O*NET.

Accepted Answer

A) True 
 B)False

Question 2

What would you expect to find when using the critical incident method of job analysis?

Accepted Answer

A) Most incidents are neutral 
B) Most incidents are very positive 
C) Most incidents are very negative 
D) More incidents are positive than negative 
A) Most incidents are neutral 
B) Most incidents are very positive 
C) Most incidents are very negative 
D) More incidents are positive than negative

Question 3

Jana has a two-week work schedule. During week one, she works from 8 to 5, or nine hours a day. During week two, she works Monday through Thursday from 8 to 4:45, or 8.75 hours a day. She does not work at all the Friday of week two. The Fair Labor Standards Act requires that Jana be paid overtime

Accepted Answer

A) both weeks because she works more than 8 hours in a day. 
B) for week one because she works more than 40 hours in a week. 
C) for both weeks because she begins work before 9:00 A.m. 
D) for week one because she works 9 or more hours in a day. 
A) both weeks because she works more than 8 hours in a day. 
B) for week one because she works more than 40 hours in a week. 
C) for both weeks because she begins work before 9:00 A.m. 
D) for week one because she works 9 or more hours in a day.

Question 4

UniTel is receiving a lot of complaints regarding the functionality of one of the elements of a key product with serious ramifications on sales. The company has assigned a group of employees to a __________ to investigate the problem and find a resolution.

Accepted Answer

A) self-directed team 
B) task force team 
C) cross-functional team 
D) employee rotation unit 
A) self-directed team 
B) task force team 
C) cross-functional team 
D) employee rotation unit

Question 5

Kim lives in New York, Steve and Renee are in Houston, LeAnn is in Paris, and the rest of the project members are in Chicago. They use technology to work together as a virtual team.

Accepted Answer

A) True 
 B)False

Question 6

A review of certain positions at TRG Corp. revealed that those positions require completion of a whole and identifiable piece of work. According to the job characteristics model, these positions contain a high level of task identity.

Accepted Answer

A) True 
 B)False

Question 7

In the job characteristics model, task significance refers to the degree to which the job has a substantial impact on the lives or work of other people.

Accepted Answer

A) True 
 B)False

Question 8

Management at UniTel discovered that each production associate was able to produce five units a day. However, when those same people were put into a team in which they worked together and took on different roles, the team was able to produce seven units a day. This team achieved

Accepted Answer

A) autonomy. 
B) teamwork. 
C) ergonomics. 
D) synergy. 
A) autonomy. 
B) teamwork. 
C) ergonomics. 
D) synergy.

Question 9

__________ is accomplished by adding more meaningful tasks and duties to make the work more rewarding and satisfying.

Accepted Answer

A) Job augmentation 
B) Job rotation 
C) Job enlargement 
D) Job enrichment 
A) Job augmentation 
B) Job rotation 
C) Job enlargement 
D) Job enrichment

Question 10

The concept of work teams holds that employees, not managers, are in the best position to contribute to work performance.

Accepted Answer

A) True 
 B)False

Question 11

The job title is of psychological importance as well as descriptive.

Accepted Answer

A) True 
 B)False

Question 12

Job specifications describe the duties, tasks, and responsibilities performed on the job and therefore play a key role in performance appraisal.

Accepted Answer

A) True 
 B)False

Question 13

Individuals from the marketing, production, and manufacturing departments at UniTel have been assigned to a team in order to accomplish a specific objective. This is an example of a __________ team.

Accepted Answer

A) self-directed 
B) project 
C) cross-functional 
D) process-improvement 
A) self-directed 
B) project 
C) cross-functional 
D) process-improvement

Question 14

A review of certain positions at TRG Corp. revealed that employees had an amount of freedom to schedule work and perform activities. According to the job characteristics model, these positions lack skill variety.

Accepted Answer

A) True 
 B)False

Question 15

What is true of the job title?

Accepted Answer

A) It is of psychological importance as it provides status to the employee. 
B) It indicates the level within the occupational hierarchy occupied by the jobholder. 
C) It may indicate the basic duties involved in the job. 
D) All of these are correct. 
A) It is of psychological importance as it provides status to the employee. 
B) It indicates the level within the occupational hierarchy occupied by the jobholder. 
C) It may indicate the basic duties involved in the job. 
D) All of these are correct.

Question 16

The advantages of flextime schedules include all of the following EXCEPT

Accepted Answer

A) improved ease of scheduling meetings. 
B) reduced absenteeism. 
C) improved employee job satisfaction. 
D) reduced traffic congestion. 
A) improved ease of scheduling meetings. 
B) reduced absenteeism. 
C) improved employee job satisfaction. 
D) reduced traffic congestion.

Question 17

A compressed work week includes anything less than 40 hours worked per week.

Accepted Answer

A) True 
 B)False

Question 18

An analyst who asks an employee what he or she would do differently if the situation were to occur again is probably using what technique?

Accepted Answer

A) The critical incident method 
B) The position analysis questionnaire 
C) The functional job analysis system 
D) The competency-based approach 
A) The critical incident method 
B) The position analysis questionnaire 
C) The functional job analysis system 
D) The competency-based approach

Question 19

Most job descriptions contain all of the following EXCEPT

Accepted Answer

A) the job title. 
B) a job identification section. 
C) a job duties section. 
D) a job evaluation section. 
A) the job title. 
B) a job identification section. 
C) a job duties section. 
D) a job evaluation section.

Question 20

For the most part, Elinor likes the work that she does. But she lacks a certain degree of motivation because she feels that it has no task significance. What does Elinor want her job to provide?

Accepted Answer

A) A variety of different activities, requiring the use of different skills and talents 
B) The completion of an identifiable piece of work with a visible outcome 
C) Impact on the lives or work of others 
D) Independence in scheduling the work and determining the procedures to use 
A) A variety of different activities, requiring the use of different skills and talents 
B) The completion of an identifiable piece of work with a visible outcome 
C) Impact on the lives or work of others 
D) Independence in scheduling the work and determining the procedures to use

Job descriptions, job specifications, and even job evaluations can now be downloaded quickly from O*NET.

What would you expect to find when using the critical incident method of job analysis?

Jana has a two-week work schedule. During week one, she works from 8 to 5, or nine hours a day. During week two, she works Monday through Thursday from 8 to 4:45, or 8.75 hours a day. She does not work at all the Friday of week two. The Fair Labor Standards Act requires that Jana be paid overtime

UniTel is receiving a lot of complaints regarding the functionality of one of the elements of a key product with serious ramifications on sales. The company has assigned a group of employees to a __________ to investigate the problem and find a resolution.

Kim lives in New York, Steve and Renee are in Houston, LeAnn is in Paris, and the rest of the project members are in Chicago. They use technology to work together as a virtual team.

A review of certain positions at TRG Corp. revealed that those positions require completion of a whole and identifiable piece of work. According to the job characteristics model, these positions contain a high level of task identity.

In the job characteristics model, task significance refers to the degree to which the job has a substantial impact on the lives or work of other people.

Management at UniTel discovered that each production associate was able to produce five units a day. However, when those same people were put into a team in which they worked together and took on different roles, the team was able to produce seven units a day. This team achieved

__________ is accomplished by adding more meaningful tasks and duties to make the work more rewarding and satisfying.

The concept of work teams holds that employees, not managers, are in the best position to contribute to work performance.

The job title is of psychological importance as well as descriptive.

Job specifications describe the duties, tasks, and responsibilities performed on the job and therefore play a key role in performance appraisal.

Individuals from the marketing, production, and manufacturing departments at UniTel have been assigned to a team in order to accomplish a specific objective. This is an example of a __________ team.

A review of certain positions at TRG Corp. revealed that employees had an amount of freedom to schedule work and perform activities. According to the job characteristics model, these positions lack skill variety.

What is true of the job title?

The advantages of flextime schedules include all of the following EXCEPT

A compressed work week includes anything less than 40 hours worked per week.

An analyst who asks an employee what he or she would do differently if the situation were to occur again is probably using what technique?

Most job descriptions contain all of the following EXCEPT

For the most part, Elinor likes the work that she does. But she lacks a certain degree of motivation because she feels that it has no task significance. What does Elinor want her job to provide?

The Rewards and Challenges of Human Resources Management

Strategy and Human Resources Planning

Equal Employment Opportunity and Human Resources Management

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Training and Development

Performance Management

Managing Compensation

Pay-For-Performance: Incentive Rewards

Employee Benefits

Promoting Safety and Health

Employees Rights and Discipline

The Dynamics of Labor Relations

International Human Resources Management

Implementing HR Strategy: High-Performance Work Systems

Filters

Exam 4: Job Analysis and Job Design

Job descriptions, job specifications, and even job evaluations can now be downloaded quickly from O*NET.

What would you expect to find when using the critical incident method of job analysis?

Jana has a two-week work schedule. During week one, she works from 8 to 5, or nine hours a day. During week two, she works Monday through Thursday from 8 to 4:45, or 8.75 hours a day. She does not work at all the Friday of week two. The Fair Labor Standards Act requires that Jana be paid overtime

UniTel is receiving a lot of complaints regarding the functionality of one of the elements of a key product with serious ramifications on sales. The company has assigned a group of employees to a __________ to investigate the problem and find a resolution.

Kim lives in New York, Steve and Renee are in Houston, LeAnn is in Paris, and the rest of the project members are in Chicago. They use technology to work together as a virtual team.

A review of certain positions at TRG Corp. revealed that those positions require completion of a whole and identifiable piece of work. According to the job characteristics model, these positions contain a high level of task identity.

In the job characteristics model, task significance refers to the degree to which the job has a substantial impact on the lives or work of other people.

Management at UniTel discovered that each production associate was able to produce five units a day. However, when those same people were put into a team in which they worked together and took on different roles, the team was able to produce seven units a day. This team achieved

__________ is accomplished by adding more meaningful tasks and duties to make the work more rewarding and satisfying.

The concept of work teams holds that employees, not managers, are in the best position to contribute to work performance.

The job title is of psychological importance as well as descriptive.

Job specifications describe the duties, tasks, and responsibilities performed on the job and therefore play a key role in performance appraisal.

Individuals from the marketing, production, and manufacturing departments at UniTel have been assigned to a team in order to accomplish a specific objective. This is an example of a __________ team.

A review of certain positions at TRG Corp. revealed that employees had an amount of freedom to schedule work and perform activities. According to the job characteristics model, these positions lack skill variety.

What is true of the job title?

The advantages of flextime schedules include all of the following EXCEPT

A compressed work week includes anything less than 40 hours worked per week.

An analyst who asks an employee what he or she would do differently if the situation were to occur again is probably using what technique?

Most job descriptions contain all of the following EXCEPT

For the most part, Elinor likes the work that she does. But she lacks a certain degree of motivation because she feels that it has no task significance. What does Elinor want her job to provide?

The Rewards and Challenges of Human Resources Management

Strategy and Human Resources Planning

Equal Employment Opportunity and Human Resources Management

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Training and Development

Performance Management

Managing Compensation

Pay-For-Performance: Incentive Rewards

Employee Benefits

Promoting Safety and Health

Employees Rights and Discipline

The Dynamics of Labor Relations

International Human Resources Management

Implementing HR Strategy: High-Performance Work Systems

Filters