Question 1

Which of the following jobs put employees at particular risk for experiencing Type 2 violence (i.e.,violence by customers or clients of the organization)?

Accepted Answer

A) taxi drivers 
B) nurses 
C) police officers 
D) office managers 
A) taxi drivers 
B) nurses 
C) police officers 
D) office managers

Question 2

In research on burnout,____________ is the feeling that the employee is not achieving anything worthwhile at work.

Accepted Answer

A) emotional exhaustion 
B) depersonalization 
C) job strain 
D) reduced personal accomplishment 
A) emotional exhaustion 
B) depersonalization 
C) job strain 
D) reduced personal accomplishment

Question 3

John is one of the most senior employees at New Millennium Enterprises and refuses to wear the safety goggles provided for him.He boasts to his co-workers that he "doesn't need those dumb things," he's not stupid enough to get hurt.As a result many of his co-workers also do not wear the safety equipment provided.Which of the following would MOST likely explain the reason why New Millennium Enterprises may be having difficulty getting their employees to follow needed safety procedures?

Accepted Answer

A) The equipment being provided is uncomfortable. 
B) The organizational climate discourages it. 
C) They are not offering big enough incentives for safe performance. 
D) Their employees are high in risk taking behavior. 
A) The equipment being provided is uncomfortable. 
B) The organizational climate discourages it. 
C) They are not offering big enough incentives for safe performance. 
D) Their employees are high in risk taking behavior.

Question 4

Kay works one shift for several weeks and then moves to a different shift for a few weeks,and then works a different shift again.This is called

Accepted Answer

A) flextime. 
B) circadian rhythm shifts. 
C) fixed shifts. 
D) rotating shifts. 
A) flextime. 
B) circadian rhythm shifts. 
C) fixed shifts. 
D) rotating shifts.

Question 5

Carpal tunnel syndrome is related to which of the following work conditions affecting employee health and safety?

Accepted Answer

A) Toxic substances 
B) Repetitive actions 
C) Sick building syndrome 
D) Loud noise 
A) Toxic substances 
B) Repetitive actions 
C) Sick building syndrome 
D) Loud noise

Question 6

The "sick building phenomenon" is related to which condition affecting employee health and safety?

Accepted Answer

A) Toxic Substances 
B) Repetitive Actions 
C) Workplace Violence 
D) Infectious Disease 
A) Toxic Substances 
B) Repetitive Actions 
C) Workplace Violence 
D) Infectious Disease

Question 7

Flextime schedules consistently lead to improvements in

Accepted Answer

A) employee health. 
B) attendance (tardiness and absence). 
C) job performance. 
D) job satisfaction. 
A) employee health. 
B) attendance (tardiness and absence). 
C) job performance. 
D) job satisfaction.

Question 8

The most obvious health problem for night shift workers is

Accepted Answer

A) sleep disturbances. 
B) psychological problems. 
C) digestive problems. 
D) heart disease. 
A) sleep disturbances. 
B) psychological problems. 
C) digestive problems. 
D) heart disease.

Question 9

Work-family conflict is a form of:

Accepted Answer

A) extrarole conflict 
B) intrarole conflict 
C) role ambiguity 
D) qualitative workload 
A) extrarole conflict 
B) intrarole conflict 
C) role ambiguity 
D) qualitative workload

Question 10

What percentage of workplace violence was committed by coworkers or former co-workers?

Accepted Answer

A) 15% 
B) 54% 
C) 70% 
D) 95% 
A) 15% 
B) 54% 
C) 70% 
D) 95%

Question 11

The more control an individual has over their job

Accepted Answer

A) the higher his or her role ambiguity. 
B) the lower his or her job stress. 
C) the higher his or her job strain. 
D) the lower his or her quantitative workload. 
A) the higher his or her role ambiguity. 
B) the lower his or her job stress. 
C) the higher his or her job strain. 
D) the lower his or her quantitative workload.

Question 12

Mistreatment in the workplace is very rare.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following is NOT effective in reducing repetitive strain injuries such as Carpal tunnel syndrome?

Accepted Answer

A) Provide the employee with rest periods 
B) Proper equipment design 
C) Increase vacation time 
D) Limit the amount of time the employee can perform the task each day 
A) Provide the employee with rest periods 
B) Proper equipment design 
C) Increase vacation time 
D) Limit the amount of time the employee can perform the task each day

Question 14

Interpersonal conflict has been shown to be related to

Accepted Answer

A) physical strains. 
B) psychological strains. 
C) behavioral strains. 
D) all of the above 
A) physical strains. 
B) psychological strains. 
C) behavioral strains. 
D) all of the above

Question 15

A job stressor is defined as

Accepted Answer

A) a psychological reaction to a physical threat. 
B) a condition that requires an adaptive response by the employee. 
C) a potential aversive reaction by an employee. 
D) an individual characteristic that leads to heightened awareness. 
A) a psychological reaction to a physical threat. 
B) a condition that requires an adaptive response by the employee. 
C) a potential aversive reaction by an employee. 
D) an individual characteristic that leads to heightened awareness.

Question 16

In addition to health problems,night shift workers are often prone to difficulties

Accepted Answer

A) in salary negotiations. 
B) in socializing with family and friends. 
C) with job productivity. 
D) all of the above 
A) in salary negotiations. 
B) in socializing with family and friends. 
C) with job productivity. 
D) all of the above

Question 17

_____________ consists of low-intensity verbal acts of rudeness and insensitivity that are not always clearly intended to harm someone else.

Accepted Answer

A) Mobbing 
B) Bullying 
C) Incivility 
D) Interpersonal conflict 
A) Mobbing 
B) Bullying 
C) Incivility 
D) Interpersonal conflict

Question 18

What is the leading cause of accidental death on the job in the U.S.?

Accepted Answer

A) Falls 
B) Motor vehicle accidents 
C) Exposure to toxic chemicals 
D) Electrocution 
A) Falls 
B) Motor vehicle accidents 
C) Exposure to toxic chemicals 
D) Electrocution

Question 19

Which of the following statements about burnout is TRUE?

Accepted Answer

A) The causes of burnout are well documented in experimental studies. 
B) Taking a respite from work can reduce burnout. 
C) Taking a vacation can have long-term effects on burnout. 
D) Burnout is unrelated to physical symptoms. 
A) The causes of burnout are well documented in experimental studies. 
B) Taking a respite from work can reduce burnout. 
C) Taking a vacation can have long-term effects on burnout. 
D) Burnout is unrelated to physical symptoms.

Question 20

Which of the following was NOT discussed by the text as a physical work condition that could affect health and safety?

Accepted Answer

A) Infectious disease 
B) Physical assaults 
C) Anaerobic conditions 
D) Repetitive actions 
A) Infectious disease 
B) Physical assaults 
C) Anaerobic conditions 
D) Repetitive actions

Which of the following jobs put employees at particular risk for experiencing Type 2 violence (i.e.,violence by customers or clients of the organization)?

In research on burnout,____________ is the feeling that the employee is not achieving anything worthwhile at work.

Kay works one shift for several weeks and then moves to a different shift for a few weeks,and then works a different shift again.This is called

Carpal tunnel syndrome is related to which of the following work conditions affecting employee health and safety?

The "sick building phenomenon" is related to which condition affecting employee health and safety?

Flextime schedules consistently lead to improvements in

The most obvious health problem for night shift workers is

Work-family conflict is a form of:

What percentage of workplace violence was committed by coworkers or former co-workers?

The more control an individual has over their job

Mistreatment in the workplace is very rare.

Which of the following is NOT effective in reducing repetitive strain injuries such as Carpal tunnel syndrome?

Interpersonal conflict has been shown to be related to

A job stressor is defined as

In addition to health problems,night shift workers are often prone to difficulties

_____________ consists of low-intensity verbal acts of rudeness and insensitivity that are not always clearly intended to harm someone else.

What is the leading cause of accidental death on the job in the U.S.?

Which of the following statements about burnout is TRUE?

Which of the following was NOT discussed by the text as a physical work condition that could affect health and safety?

Introduction

Research Methods in I0 Psychology

Job Analysis

Performance Appraisal

Assessment Methods for Selection and Placement

Selecting Employees

Training

Theories of Employee Motivation

Job Satisfaction and Organizational Commitment

Productive and Counterproductive Employee Behavior

Work Groups and Work Teams

Leadership and Power in Organizations

Organizational Development and Theory

Filters

Exam 11: Occupational Health Psychology

Which of the following jobs put employees at particular risk for experiencing Type 2 violence (i.e.,violence by customers or clients of the organization)?

In research on burnout,____________ is the feeling that the employee is not achieving anything worthwhile at work.

Kay works one shift for several weeks and then moves to a different shift for a few weeks,and then works a different shift again.This is called

Carpal tunnel syndrome is related to which of the following work conditions affecting employee health and safety?

The "sick building phenomenon" is related to which condition affecting employee health and safety?

Flextime schedules consistently lead to improvements in

The most obvious health problem for night shift workers is

Work-family conflict is a form of:

What percentage of workplace violence was committed by coworkers or former co-workers?

The more control an individual has over their job

Mistreatment in the workplace is very rare.

Which of the following is NOT effective in reducing repetitive strain injuries such as Carpal tunnel syndrome?

Interpersonal conflict has been shown to be related to

A job stressor is defined as

In addition to health problems,night shift workers are often prone to difficulties

_____________ consists of low-intensity verbal acts of rudeness and insensitivity that are not always clearly intended to harm someone else.

What is the leading cause of accidental death on the job in the U.S.?

Which of the following statements about burnout is TRUE?

Which of the following was NOT discussed by the text as a physical work condition that could affect health and safety?

Introduction

Research Methods in I0 Psychology

Job Analysis

Performance Appraisal

Assessment Methods for Selection and Placement

Selecting Employees

Training

Theories of Employee Motivation

Job Satisfaction and Organizational Commitment

Productive and Counterproductive Employee Behavior

Work Groups and Work Teams

Leadership and Power in Organizations

Organizational Development and Theory

Filters