Question 1

Nike's forays into information technology represent an effort to

Accepted Answer

A) maintain low-cost leadership. 
B) focus on market niche. 
C) strengthen customer and supplier intimacy. 
D) perform intensive customer data analysis. 
E) achieve product differentiation. 
A) maintain low-cost leadership. 
B) focus on market niche. 
C) strengthen customer and supplier intimacy. 
D) perform intensive customer data analysis. 
E) achieve product differentiation.

Question 2

The value chain model classifies all company activities as primary activities.

Accepted Answer

A) True 
 B)False

Question 3

According to agency theory,the firm is viewed as a(n)

Accepted Answer

A) unified,profit-maximizing entity. 
B) task force organization that must respond to rapidly changing environments. 
C) entrepreneurial endeavor. 
D) "nexus of contracts" among self-interested individuals. 
E) entrepreneurial structure. 
A) unified,profit-maximizing entity. 
B) task force organization that must respond to rapidly changing environments. 
C) entrepreneurial endeavor. 
D) "nexus of contracts" among self-interested individuals. 
E) entrepreneurial structure.

Question 4

When two organizations pool markets and expertise that result in lower costs and generate profits,it is referred to as creating

Accepted Answer

A) a value web. 
B) a value chain. 
C) net marketplaces. 
D) core competencies. 
E) synergies. 
A) a value web. 
B) a value chain. 
C) net marketplaces. 
D) core competencies. 
E) synergies.

Question 5

According to research on organizational resistance,the four components that must be changed in an organization in order to successfully implement a new information system are

Accepted Answer

A) environment,organization,structure,and tasks. 
B) technology,people,culture,and structure. 
C) organization,culture,management,and environment. 
D) tasks,technology,people,and structure. 
E) costs,tasks,structure,and management. 
A) environment,organization,structure,and tasks. 
B) technology,people,culture,and structure. 
C) organization,culture,management,and environment. 
D) tasks,technology,people,and structure. 
E) costs,tasks,structure,and management.

Question 6

All of the following statements are true about information technology's impact on business firms except

Accepted Answer

A) it helps firms expand in size. 
B) it helps firms lower the cost of market participation. 
C) it helps reduce internal management costs. 
D) it helps reduce transaction costs. 
E) it helps reduce agency costs. 
A) it helps firms expand in size. 
B) it helps firms lower the cost of market participation. 
C) it helps reduce internal management costs. 
D) it helps reduce transaction costs. 
E) it helps reduce agency costs.

Question 7

A professional bureaucracy is a knowledge-based organization where goods and services depend on the expertise and knowledge of professionals.

Accepted Answer

A) True 
 B)False

Question 8

All of the following are IT-enabled products and services providing competitive advantage except

Accepted Answer

A) Amazon's one-click shopping. 
B) Apple's iPod and iTunes. 
C) Ping's golf club customization. 
D) PayPal's online person-to-person payment system. 
E) Walmart's RetailLink system. 
A) Amazon's one-click shopping. 
B) Apple's iPod and iTunes. 
C) Ping's golf club customization. 
D) PayPal's online person-to-person payment system. 
E) Walmart's RetailLink system.

Question 9

In environmental scanning,a firm may use information systems to

Accepted Answer

A) utilize sensors that track products through the value chain. 
B) analyze external Internet traffic to its Web sites. 
C) identify external events that may affect it. 
D) understand its carbon footprint and energy impacts on the environment. 
E) develop a unified organizational culture. 
A) utilize sensors that track products through the value chain. 
B) analyze external Internet traffic to its Web sites. 
C) identify external events that may affect it. 
D) understand its carbon footprint and energy impacts on the environment. 
E) develop a unified organizational culture.

Question 10

A collection of independent firms that use information technology to coordinate their value chains to produce a product or service for a market collectively is called a(n)

Accepted Answer

A) industry value chain. 
B) business ecosystem. 
C) value web. 
D) consortia. 
E) synergy chain. 
A) industry value chain. 
B) business ecosystem. 
C) value web. 
D) consortia. 
E) synergy chain.

Question 11

Which of the following industries has a low barrier to entry?

Accepted Answer

A) automotive 
B) computer chip 
C) national retailer 
D) airline 
E) restaurant 
A) automotive 
B) computer chip 
C) national retailer 
D) airline 
E) restaurant

Question 12

The expenses incurred by a customer or company in lost time and resources when changing from one supplier or system to a competing supplier or system are known as

Accepted Answer

A) retention costs. 
B) preservation costs. 
C) differentiation costs. 
D) switching costs. 
E) variation costs. 
A) retention costs. 
B) preservation costs. 
C) differentiation costs. 
D) switching costs. 
E) variation costs.

Question 13

Firms use a ________ strategy to provide a specialized product or service for a narrow target market better than competitors.

Accepted Answer

A) product differentiation 
B) market niche 
C) mass customization 
D) process efficiency 
E) low-cost leadership 
A) product differentiation 
B) market niche 
C) mass customization 
D) process efficiency 
E) low-cost leadership

Question 14

________ technologies radically change the business landscape and environment.

Accepted Answer

A) Explosive 
B) Inventive 
C) Disruptive 
D) Subversive 
E) Divisive 
A) Explosive 
B) Inventive 
C) Disruptive 
D) Subversive 
E) Divisive

Question 15

How are information systems used at the industry level to achieve strategic advantage?

Accepted Answer

A) by building industry-wide,IT-supported consortia and symposia 
B) by raising the bargaining power of suppliers 
C) by encouraging the entry of new competitors 
D) by enforcing standards that reduce the differences between competitors 
E) by decreasing switching costs 
A) by building industry-wide,IT-supported consortia and symposia 
B) by raising the bargaining power of suppliers 
C) by encouraging the entry of new competitors 
D) by enforcing standards that reduce the differences between competitors 
E) by decreasing switching costs

Question 16

Walmart's continuous replenishment system allows it to

Accepted Answer

A) provide mass customization. 
B) differentiate products. 
C) strengthen customer intimacy. 
D) achieve economy of scale. 
E) achieve low-cost leadership. 
A) provide mass customization. 
B) differentiate products. 
C) strengthen customer intimacy. 
D) achieve economy of scale. 
E) achieve low-cost leadership.

Question 17

Business processes are collections of

Accepted Answer

A) informal practices and behaviors. 
B) formalized and documented practices. 
C) business rules. 
D) rights and privileges. 
E) routines. 
A) informal practices and behaviors. 
B) formalized and documented practices. 
C) business rules. 
D) rights and privileges. 
E) routines.

Question 18

In the value chain model,support activities are most directly related to the production and distribution of the firm's products and services,which create value for the customer.

Accepted Answer

A) True 
 B)False

Question 19

The effect of the Internet has been to decrease the bargaining power of customers.

Accepted Answer

A) True 
 B)False

Question 20

The ________ model highlights the primary or support activities that add a margin of value to a firm's products or services where information systems can best be applied to achieve a competitive advantage.

Accepted Answer

A) competitive forces 
B) value chain 
C) bargaining power 
D) new entrant 
E) rivalry 
A) competitive forces 
B) value chain 
C) bargaining power 
D) new entrant 
E) rivalry

Nike's forays into information technology represent an effort to

The value chain model classifies all company activities as primary activities.

According to agency theory,the firm is viewed as a(n)

When two organizations pool markets and expertise that result in lower costs and generate profits,it is referred to as creating

According to research on organizational resistance,the four components that must be changed in an organization in order to successfully implement a new information system are

All of the following statements are true about information technology's impact on business firms except

A professional bureaucracy is a knowledge-based organization where goods and services depend on the expertise and knowledge of professionals.

All of the following are IT-enabled products and services providing competitive advantage except

In environmental scanning,a firm may use information systems to

A collection of independent firms that use information technology to coordinate their value chains to produce a product or service for a market collectively is called a(n)

Which of the following industries has a low barrier to entry?

The expenses incurred by a customer or company in lost time and resources when changing from one supplier or system to a competing supplier or system are known as

Firms use a ________ strategy to provide a specialized product or service for a narrow target market better than competitors.

________ technologies radically change the business landscape and environment.

How are information systems used at the industry level to achieve strategic advantage?

Walmart's continuous replenishment system allows it to

Business processes are collections of

In the value chain model,support activities are most directly related to the production and distribution of the firm's products and services,which create value for the customer.

The effect of the Internet has been to decrease the bargaining power of customers.

The ________ model highlights the primary or support activities that add a margin of value to a firm's products or services where information systems can best be applied to achieve a competitive advantage.

Information Systems in Global Business Today

Global E-Business and Collaboration

Ethical and Social Issues in Information Systems

IT Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters

Exam 3: Information Systems, Organizations, and Strategy

Nike's forays into information technology represent an effort to

The value chain model classifies all company activities as primary activities.

According to agency theory,the firm is viewed as a(n)

When two organizations pool markets and expertise that result in lower costs and generate profits,it is referred to as creating

According to research on organizational resistance,the four components that must be changed in an organization in order to successfully implement a new information system are

All of the following statements are true about information technology's impact on business firms except

A professional bureaucracy is a knowledge-based organization where goods and services depend on the expertise and knowledge of professionals.

All of the following are IT-enabled products and services providing competitive advantage except

In environmental scanning,a firm may use information systems to

A collection of independent firms that use information technology to coordinate their value chains to produce a product or service for a market collectively is called a(n)

Which of the following industries has a low barrier to entry?

The expenses incurred by a customer or company in lost time and resources when changing from one supplier or system to a competing supplier or system are known as

Firms use a ________ strategy to provide a specialized product or service for a narrow target market better than competitors.

________ technologies radically change the business landscape and environment.

How are information systems used at the industry level to achieve strategic advantage?

Walmart's continuous replenishment system allows it to

Business processes are collections of

In the value chain model,support activities are most directly related to the production and distribution of the firm's products and services,which create value for the customer.

The effect of the Internet has been to decrease the bargaining power of customers.

The ________ model highlights the primary or support activities that add a margin of value to a firm's products or services where information systems can best be applied to achieve a competitive advantage.

Information Systems in Global Business Today

Global E-Business and Collaboration

Ethical and Social Issues in Information Systems

IT Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters