Question 1

The components and purpose of a business process and an information system are the same.

Accepted Answer

A) True 
 B)False

Question 2

A business process need not use just one information system.

Accepted Answer

A) True 
 B)False

Question 3

Business processes and information systems are the same thing, although their purpose maybe different.

Accepted Answer

A) True 
 B)False

Question 4

The resolution of implementation problems can be difficult for enterprise and inter-enterprise processes because there is no recognized authority to enforce solutions.

Accepted Answer

A) True 
 B)False

Question 5

A particular information system cannot be used by multiple single business processes simultaneously.

Accepted Answer

A) True 
 B)False

Question 6

Give an example to illustrate how business processes fail to work when misaligned with an organization's goals.

Accepted Answer

Business processes do not work well when

Question 7

Uber is considering using self-driving cars in their business process management plan. This ________ will help the company stay competitive.

Accepted Answer

A)  improvement in effectiveness 
B)  idea from the CEO 
C)  change in technology 
D)  communication system 
A)  improvement in effectiveness 
B)  idea from the CEO 
C)  change in technology 
D)  communication system

Question 8

John's furniture manufacturing company receives an order for 500 chairs from the city school. Which of the following is the first step John should take to process the order?

Accepted Answer

A)  check customer credit 
B)  approve special terms 
C)  verify availability 
D)  prepare a quotation 
A)  check customer credit 
B)  approve special terms 
C)  verify availability 
D)  prepare a quotation

Question 9

A business will be in crisis continually, dealing with one process emergency after another, when it ________.

Accepted Answer

A)  plans to develop the business process 
B)  actively seeks to change business processes 
C)  waits and lets the need for change just happen to it 
D)  plans to update its business process 
A)  plans to develop the business process 
B)  actively seeks to change business processes 
C)  waits and lets the need for change just happen to it 
D)  plans to update its business process

Question 10

List the four stages in the BPM Cycle.

Accepted Answer

Create process compo

Question 11

A substantial change in the market might result in the need to modify business processes.

Accepted Answer

A) True 
 B)False

Question 12

Both information systems and business processes can be purchased off-the-shelf.

Accepted Answer

A) True 
 B)False

Question 13

An application that works for the business processes developed initially is likely to include functions that will cater to business processes designed in the future.

Accepted Answer

A) True 
 B)False

Question 14

The relation between business processes and information systems is many-to-many.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following steps is the most appropriate if a company decides to accept more risk and sell to companies with lower credit scores?

Accepted Answer

A)  modifying the credit checking process 
B)  implementing different ways of checking credit 
C)  approving special terms before checking the credit 
D)  shipping the inventory directly from the manufacturer to lower the credit 
A)  modifying the credit checking process 
B)  implementing different ways of checking credit 
C)  approving special terms before checking the credit 
D)  shipping the inventory directly from the manufacturer to lower the credit

Question 16

A customer's credit is checked before checking the availability of goods in order to ________.

Accepted Answer

A)  increase the rate of credit approval of customers 
B)  arrange for the special terms requested 
C)  prevent the wastage of shipping-verification labor 
D)  align the processes with organizational goals 
A)  increase the rate of credit approval of customers 
B)  arrange for the special terms requested 
C)  prevent the wastage of shipping-verification labor 
D)  align the processes with organizational goals

Question 17

Which of the following statements is TRUE about choosing whether to develop information systems (IS) or business processes first?

Accepted Answer

A)  For a business process that is being constructed, building an information system (IS) after creating the business process is likely to cause problems. 
B)  If an information system is built after the creation of business processes, other business processes that use the same information system (IS) can be integrated easily. 
C)  If business processes are built after the information system (IS) development process, activities that are not part of the IS may not be considered. 
D)  If an information system (IS) is built first, the development team should determine the requirements by itself. 
A)  For a business process that is being constructed, building an information system (IS) after creating the business process is likely to cause problems. 
B)  If an information system is built after the creation of business processes, other business processes that use the same information system (IS) can be integrated easily. 
C)  If business processes are built after the information system (IS) development process, activities that are not part of the IS may not be considered. 
D)  If an information system (IS) is built first, the development team should determine the requirements by itself.

Question 18

A(n) ________ is a network of activities, actors, roles, repositories, and data and sequence flows that interact to accomplish a business function.

Accepted Answer

A)  business enterprise 
B)  business process 
C)  inventory network 
D)  communication system 
A)  business enterprise 
B)  business process 
C)  inventory network 
D)  communication system

Question 19

What are the three principles that relate business processes and information systems?

Accepted Answer

According to the first principle, inform

Question 20

Enterprise resource planning (ERP) vendors do not include business processes as a part of the software package.

Accepted Answer

A) True 
 B)False

Exam 31: Business Process Management

The components and purpose of a business process and an information system are the same.

A business process need not use just one information system.

Business processes and information systems are the same thing, although their purpose maybe different.

The resolution of implementation problems can be difficult for enterprise and inter-enterprise processes because there is no recognized authority to enforce solutions.

A particular information system cannot be used by multiple single business processes simultaneously.

Give an example to illustrate how business processes fail to work when misaligned with an organization's goals.

Uber is considering using self-driving cars in their business process management plan. This ________ will help the company stay competitive.

John's furniture manufacturing company receives an order for 500 chairs from the city school. Which of the following is the first step John should take to process the order?

A business will be in crisis continually, dealing with one process emergency after another, when it ________.

List the four stages in the BPM Cycle.

A substantial change in the market might result in the need to modify business processes.

Both information systems and business processes can be purchased off-the-shelf.

An application that works for the business processes developed initially is likely to include functions that will cater to business processes designed in the future.

The relation between business processes and information systems is many-to-many.

Which of the following steps is the most appropriate if a company decides to accept more risk and sell to companies with lower credit scores?

A customer's credit is checked before checking the availability of goods in order to ________.

Which of the following statements is TRUE about choosing whether to develop information systems (IS) or business processes first?

A(n) ________ is a network of activities, actors, roles, repositories, and data and sequence flows that interact to accomplish a business function.

What are the three principles that relate business processes and information systems?

Enterprise resource planning (ERP) vendors do not include business processes as a part of the software package.

The Importance of Mis

Business Processes, Information Systems, and Information

Organizational Strategy, Information Systems, and Competitive Advantage

Hardware and Software

Database Processing

The Cloud

Processes, Organizations, and Information Systems

Social Media Information Systems

Business Intelligence Systems

Information Systems Security

Information Systems Management

Information Systems Development

Collaboration Information Systems for Decision Making, Problem Solving, and Project Management

Collaborative Information Systems for Student Projects

Mobile Systems

Introduction to Microsoft Excel 2016

Database Design

Using Microsoft Access 2016

Using Excel and Access Together

Network and Cloud Technology

Enterprise Resource Planning Erp Systems

Supply Chain Management

Enterprise Social Networks and Knowledge Management

Database Marketing

Reporting Systems and Olap

Artificial Intelligence and Automation

Data Breaches

International Mis

Systems Development Project Management

Agile Development

Filters