Question 1

Protection of information assets is a major function of an information systems (IS) department.

Accepted Answer

A) True 
 B)False  True

Question 2

________ is a title given to the principal manager of an organization's IS department.

Accepted Answer

A)  Chief executive officer 
B)  Chief technology officer 
C)  Chief information officer 
D)  Chief operating officer 
A)  Chief executive officer 
B)  Chief technology officer 
C)  Chief information officer 
D)  Chief operating officer C

Question 3

What are the different functions in planning the use of information systems?

Accepted Answer

The information systems (IS) planning functions include:
• aligning information systems with organizational strategy and maintain alignment as organization changes,
• communicating IS/IT issues to executive group,
• developing or enforcing IS priorities within the IS department,
• sponsoring steering committee.

Question 4

Explain the responsibilities of information systems users.

Accepted Answer

Information systems (IS) users have a re

Question 5

A ________ designs and writes computer codes.

Accepted Answer

A)  technical writer 
B)  systems analyst 
C)  programmer 
D)  business analyst 
A)  technical writer 
B)  systems analyst 
C)  programmer 
D)  business analyst

Question 6

Large-scale project managers require deeper project management knowledge than small-scale managers.

Accepted Answer

A) True 
 B)False

Question 7

The CIO and IS department must be vigilant to align IS with whatever competitive strategy an organization chooses.

Accepted Answer

A) True 
 B)False

Question 8

As a user of information systems (IS), an employee has a responsibility to avoid ________.

Accepted Answer

A)  unauthorized hardware modifications 
B)  changing system passwords frequently 
C)  backup procedures 
D)  applying software patches 
A)  unauthorized hardware modifications 
B)  changing system passwords frequently 
C)  backup procedures 
D)  applying software patches

Question 9

Which of the following is a risk of outsourcing information systems?

Accepted Answer

A)  Vendors can gain access to critical knowledge of the outsourcing company. 
B)  Vendors are not subject to a contractual agreement with the outsourcing company. 
C)  The long-term costs of information systems are outweighed by their benefits. 
D)  Organizations opting for outsourcing cannot gain economies of scale. 
A)  Vendors can gain access to critical knowledge of the outsourcing company. 
B)  Vendors are not subject to a contractual agreement with the outsourcing company. 
C)  The long-term costs of information systems are outweighed by their benefits. 
D)  Organizations opting for outsourcing cannot gain economies of scale.

Question 10

Outsourcing helps companies avoid management problems?

Accepted Answer

A) True 
 B)False

Question 11

Each outsource vendor has its own methods and procedures for its services.

Accepted Answer

A) True 
 B)False

Question 12

Outsourcing has made in-house information systems (IS)/IT functions obsolete.

Accepted Answer

A) True 
 B)False

Question 13

Explain the rights of information systems users.

Accepted Answer

In relation to the IS department, users

Question 14

Information Systems (IS) infrastructure is known to be very malleable.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is a responsibility of an information systems (IS) user?

Accepted Answer

A)  providing hand-holding for basic operations 
B)  giving repetitive support for the same issue 
C)  authorizing hardware modifications 
D)  following security and backup procedures 
A)  providing hand-holding for basic operations 
B)  giving repetitive support for the same issue 
C)  authorizing hardware modifications 
D)  following security and backup procedures

Question 16

An organization that wishes to leverage the power of social media and elastic cloud opportunities to help accomplish its goals and objectives should ideally turn to the ________ group within its IT department for information.

Accepted Answer

A)  operations 
B)  development 
C)  technology 
D)  data administration 
A)  operations 
B)  development 
C)  technology 
D)  data administration

Question 17

Which of the following is TRUE if the development group of a company's information systems (IS) department is staffed primarily by programmers, test engineers, technical writers, and other development personnel?

Accepted Answer

A)  The company develops programs in-house. 
B)  The company has a separate department for data warehousing. 
C)  The company has security issues with the department. 
D)  The company contracts work to other companies. 
A)  The company develops programs in-house. 
B)  The company has a separate department for data warehousing. 
C)  The company has security issues with the department. 
D)  The company contracts work to other companies.

Question 18

What are the responsibilities of the technology office of a firm's information systems (IS) department?

Accepted Answer

Most information systems (IS) department

Question 19

The rights of an information systems user depend on the purpose of a system's usage.

Accepted Answer

A) True 
 B)False

Question 20

In the context of information systems, maintenance means fixing problems or adapting existing information systems to support new features and functions.

Accepted Answer

A) True 
 B)False

Exam 11: Information Systems Management

Protection of information assets is a major function of an information systems (IS) department.

________ is a title given to the principal manager of an organization's IS department.

What are the different functions in planning the use of information systems?

Explain the responsibilities of information systems users.

A ________ designs and writes computer codes.

Large-scale project managers require deeper project management knowledge than small-scale managers.

The CIO and IS department must be vigilant to align IS with whatever competitive strategy an organization chooses.

As a user of information systems (IS), an employee has a responsibility to avoid ________.

Which of the following is a risk of outsourcing information systems?

Outsourcing helps companies avoid management problems?

Each outsource vendor has its own methods and procedures for its services.

Outsourcing has made in-house information systems (IS)/IT functions obsolete.

Explain the rights of information systems users.

Information Systems (IS) infrastructure is known to be very malleable.

Which of the following is a responsibility of an information systems (IS) user?

An organization that wishes to leverage the power of social media and elastic cloud opportunities to help accomplish its goals and objectives should ideally turn to the ________ group within its IT department for information.

Which of the following is TRUE if the development group of a company's information systems (IS) department is staffed primarily by programmers, test engineers, technical writers, and other development personnel?

What are the responsibilities of the technology office of a firm's information systems (IS) department?

The rights of an information systems user depend on the purpose of a system's usage.

In the context of information systems, maintenance means fixing problems or adapting existing information systems to support new features and functions.

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