Exam 17: Promotional Planning

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A key decision in developing a promotional strategy is to decide how much you want to spend on it.

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Mary, a sales representative for a small cleaning business, asks current customers for names of friends, customers, and other businesses that might be interested in the company's cleaning services. Mary is relying on _____ to identify potential customers.

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Hands-on experience with a product is possible with

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Advertising seeks to sell by informing, persuading, and reminding customers of the availability or superiority of a firm's products or services.

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