Exam 9: Strengthening the Presentation

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Jorge is developing a presentation for a customer.He wants to show the customer how his product will meet the prospect's needs and how it is different from the offerings of competitors.Jorge is developing a(n):

(Multiple Choice)
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While using visuals,salespeople must use tables and clip art instead of graphics and high-quality drawings.

(True/False)
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Which of the following is good advice for the use of demonstrations as part of a sales presentation?

(Multiple Choice)
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Which of the following is recommended as a good way to deal with the jitters when making a sales presentation?

(Multiple Choice)
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How can word pictures,stories,and humor be used to improve a sales presentation?

(Essay)
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The cost of a good is $1,500.A seller sells it at a markup of $500.The profit margin is:

(Multiple Choice)
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Sonya showed the office manager at Arunden Solutions how he could pay for the new copier she was selling by bringing more of Arunden's printing jobs in-house,saving money that had previously been spent on local printers.Sonya is using _____ to quantify the solution.

(Multiple Choice)
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Identify an accurate statement about RFPs (request for proposals).

(Multiple Choice)
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Which of the following statements about the use of humor in sales presentations is true?

(Multiple Choice)
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During her presentation to a prospective customer,Lea informed him about the new wallboard's superiority.She also brought along a sample so that the building contractor could see and feel the superiority of the product she was selling.Lea used a _____ to improve the buyer's understanding of her product.

(Multiple Choice)
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Sunil was illustrating the ease with which his company's newly designed lawnmower can be operated.However,during the presentation,the lawnmower stopped working.What is the most appropriate way for Sunil to handle this situation?

(Multiple Choice)
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A salesperson promoting a new brand of tomato ketchup gives free samples to his prospects at the end of his presentation.The salesperson appeals to more than one sense of the prospects in this case.

(True/False)
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The payback period:

(Multiple Choice)
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Net present value analysis allows a buyer to compare the net value of future cash inflows to the initial investment.

(True/False)
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What determines the effectiveness of testimonials?

(Essay)
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In developing a written sales proposal,one of the tasks of a salesperson is to provide a description of the current situation in relation to the proposed solution.What is the simplest method for quantifying this solution?

(Essay)
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While giving handouts to foreign buyers,salespeople should include a glossary containing definitions.

(True/False)
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In the context of visual presentations,document cameras are capable of displaying any three-dimensional object without the use of a transparency.

(True/False)
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Which of the following statements about the use of humor in sales presentations is true?

(Multiple Choice)
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Which of the following statements about a buyer's attention and understanding is FALSE?

(Multiple Choice)
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