Exam 6: Business Markets and Business Buyer Behaviour

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Superior Auto Sales,a chain of high-end used car dealerships,wants to sum up its company positioning and brand positioning in a formal way.Superior's management would use a ________.

(Multiple Choice)
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________ differentiation can be created through delivery,installation,repair and customer training.

(Essay)
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Which type of differentiation is used to gain competitive advantage through the way a firm designs its distribution coverage,expertise and performance?

(Multiple Choice)
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Which difficult-to-sustain positioning strategy attempts to deliver the 'best-of-both'?

(Multiple Choice)
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When Kia offers a new model of car with the same features as a comparable Toyota or Ford and provides a longer warranty,Kia is following a more-for-less strategy.

(True/False)
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Product position is the way a product is defined by ________ on important attributes.

(Essay)
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Sanguine Services practices a marketing strategy where its limited resources are used to go after a large share of two small niches.Sanguine practices which one of these strategies?

(Multiple Choice)
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Dell creates and delivers custom-configured computers for individual customers.This is best described as ________.

(Multiple Choice)
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Mass marketing is becoming the marketing principle for the 21st century.

(True/False)
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To use a difference to distinguish a product from its competitors,the difference must be important,distinctive,________,communicable,pre-emptive,affordable and profitable.

(Essay)
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Consumer and business marketers use many of the same variables to segment markets.Business marketers use all of the following EXCEPT which one?

(Multiple Choice)
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Which of the following is the most logical reason for Unilever offering products that compete with one another on the same supermarket shelves?

(Multiple Choice)
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Which of the following is NOT a drawback of local marketing?

(Multiple Choice)
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A perceptual positioning map is a device often used by marketers in planning their differentiation and positioning strategies.This map always shows customer perceptions of a given company's brands compared with competitors along the attributes of price and benefits.

(True/False)
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Which type of statement first states the product's membership in a category and then shows its point-of-difference from other members of the category?

(Multiple Choice)
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Niche marketing offers smaller companies an opportunity to compete by focusing their limited resources on serving niches that may be unimportant to or overlooked by larger companies.

(True/False)
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In ________ marketing,an organisation designs separate offers for each of the identified target markets.

(Essay)
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In evaluating different market segments,a firm must look at three factors: segment size and growth,segment structural attractiveness,and company objectives and resources.

(True/False)
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The largest,fastest-growing market segments are generally the most attractive.

(True/False)
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In planning their differentiation and positioning strategies,marketers often prepare ________ ________ ________,which show consumer perceptions of their brands versus competing products on important buying dimensions.

(Essay)
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