Exam 6: Business Markets and Business Buyer Behaviour

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Marketers of automobiles,clothing,cosmetics,financial services and travel are most likely to use which of the following types of segmentation?

(Multiple Choice)
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When competitors use differentiated or concentrated marketing,________ marketing can be disastrous.

(Multiple Choice)
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Today,the low cost of setting up shop ________ makes it even more profitable to serve very small niches.

(Multiple Choice)
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Though the use of mass marketing has been widespread,for centuries consumers were served as individuals as businesses practiced individual marketing.

(True/False)
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Using concentrated marketing,the marketer goes after a ________ share of ________.

(Multiple Choice)
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What is the following statement an example of? 'To families concerned about safety,Volvo offers a vehicle with state-of-the-art safety features and stylish design that give you peace of mind when driving.'

(Multiple Choice)
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When an effective program can be designed for attracting and serving a chosen segment,the segment is best described as ________.

(Multiple Choice)
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Cigarette,beer and fast-food marketers have generated much controversy in recent years by their attempts to target ________.

(Multiple Choice)
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Advertising guru,Rosser Reeves,believed that firms should develop a USP for each brand and stick to it.What does USP stand for?

(Multiple Choice)
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A market rarely exists for products that offer less and therefore cost less.

(True/False)
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Markets can be segmented into groups of nonusers,ex-users,potential users,first-time users and regular users of a product.This method of segmentation is called ________.

(Multiple Choice)
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Some critics of marketing and market segmentation have called for a complete ban on advertising to children.

(True/False)
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MTV targets the world's teenagers,who have similar needs and buying behaviour even though they are located in different countries.This is called ________ segmentation.

(Multiple Choice)
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When a company identifies the parts of the market it can serve best and most profitably,it is practicing ________.

(Multiple Choice)
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When it first opened for business,Home Depot claimed to offer better products at lower prices.This hard-to-sustain value proposition is called ________.

(Multiple Choice)
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An exercise equipment company produces exercise equipment designed for people with back injuries.Since this is a small market largely ignored by other exercise equipment makers,this equipment manufacturer is engaged in ________ marketing.

(Multiple Choice)
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The over-55-year-old baby boomers share common needs with respect to entertainment,music and performers.When a music company decides to serve this group,the group is called a(n)________.

(Multiple Choice)
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________ differentiation can be created through features,performance,consistency,durability and reliability.

(Essay)
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Consumers can show their allegiance to brands,stores or companies.Marketers can use this information to segment consumers by ________.

(Multiple Choice)
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Because there is such variation among the economies of countries around the world,it is not practical to segment international markets on the basis of economic factors.

(True/False)
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