Exam 5: Designing Organizational Structure: Authority and Control

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As the hierarchy of an organization becomes taller, ________.

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Research suggests that the increase in the size of the managerial component in an organization is less than proportional to the increase in size of the organization as it grows.

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A tall organization has fewer managers to direct and control employees activities than a flat organization with the same number of employees.

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Which of the following statements is true regarding organizational structure?

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Role ambiguity occurs when two or more people have different views of what another person should do and, as a result, make conflicting demands on the person.

(True/False)
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Weber's first principle indicates that choices affecting the design of an organization's hierarchy should be based on the needs of the task, not on the needs of the person performing the task.

(True/False)
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________ teams are work groups consisting of people from different work areas who are empowered to direct and coordinate different projects.

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In a bureaucracy, obedience is owed to a person because of the level of authority and responsibility associated with the organizational position the person occupies.

(True/False)
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The ________ states that work expands to fill the time available.

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Standardization ________.

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According to Weber, rational-legal authority emerges due to qualities that a person possess, such as charisma or wealth.

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As the number of hierarchical levels increases, ________.

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As the number of levels in the hierarchy increases, the relative difference in the authority possessed by managers at each level decreases.

(True/False)
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Weber's bureaucratic model is based on ________ authority.

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What are the various problems with tall hierarchies?

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According to Weber's principles of bureaucratic structure, the authority a person possesses results from ________.

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Which of the following actions most likely enables even a relatively tall structure to be more flexible in its responses to changes in the external environment?

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Which of the following statements is true regarding a flat organization?

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What are the two things that an organization can do to improve its ability to control?

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According to the principle of minimum chain of command, an organization should choose the minimum number of hierarchical levels consistent with its goals and the environment in which it operates.

(True/False)
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