Question 1

Which of the following statements is true regarding large-batch and mass production technology?

Accepted Answer

A)  This technology has the lowest level of technical complexity. 
B)  In the case of this technology, any machines used during the conversion process are less important than people's skills and knowledge. 
C)  This technology is typically used for producing customized products in small quantities. 
D)  This technology allows tasks to be specified and programmed in advance. 
A)  This technology has the lowest level of technical complexity. 
B)  In the case of this technology, any machines used during the conversion process are less important than people's skills and knowledge. 
C)  This technology is typically used for producing customized products in small quantities. 
D)  This technology allows tasks to be specified and programmed in advance.

Question 2

The low-cost advantages of mass production are obtained by making tasks low in variability and high in analyzability.

Accepted Answer

A) True 
 B)False

Question 3

The argument that technology determines structure is known as the ________.

Accepted Answer

A)  transaction cost imperative 
B)  resource dependency 
C)  technological imperative 
D)  external dependency 
A)  transaction cost imperative 
B)  resource dependency 
C)  technological imperative 
D)  external dependency

Question 4

A company uses new technological developments to improve its service to customers and to increase products' quality and reliability. This information indicates that the company is taking the ________ approach to measure organizational effectiveness.

Accepted Answer

A)  external resource 
B)  technical 
C)  internal systems 
D)  competitive 
A)  external resource 
B)  technical 
C)  internal systems 
D)  competitive

Question 5

Which of the following statements is true regarding small-batch and unit technology?

Accepted Answer

A)  The conversion process that results from this technology is typically flexible. 
B)  This technology is used by companies to produce massive volumes of standardized products. 
C)  This technology is characterized by highest level of technical complexity. 
D)  This technology is used in the production of oil-products and chemicals. 
A)  The conversion process that results from this technology is typically flexible. 
B)  This technology is used by companies to produce massive volumes of standardized products. 
C)  This technology is characterized by highest level of technical complexity. 
D)  This technology is used in the production of oil-products and chemicals.

Question 6

According to Charles Perrow, task ________ is the number of new or unexpected situations that a person encounters while performing a task.

Accepted Answer

A)  variability 
B)  analyzability 
C)  customizability 
D)  adaptability 
A)  variability 
B)  analyzability 
C)  customizability 
D)  adaptability

Question 7

The most appropriate structure for unit and small-batch technology is an organic structure.

Accepted Answer

A) True 
 B)False

Question 8

According to Charles Perrow, which of the following dimensions underlie the difference between routine and nonroutine or complex tasks?

Accepted Answer

A)  task variability and task interdependence 
B)  task variability and task analyzability 
C)  task analyzability and technical complexity 
D)  task interdependence and task analyzability 
A)  task variability and task interdependence 
B)  task variability and task analyzability 
C)  task analyzability and technical complexity 
D)  task interdependence and task analyzability

Question 9

A manufacturing company stockpiles inputs and holds inventories of component parts so the conversion process is not disrupted if there is a problem with suppliers. It also stockpile finished products so it can respond quickly to an increase in customer demand without changing its established conversion processes. Which of the following technologies, as identified by Thompson, is most likely being used by this company?

Accepted Answer

A)  small-batch technology 
B)  long-linked technology 
C)  intensive technology 
D)  mediating technology 
A)  small-batch technology 
B)  long-linked technology 
C)  intensive technology 
D)  mediating technology

Question 10

A furniture maker that constructs furniture customized to the needs and tastes of specific clients is most likely to use ________ technology.

Accepted Answer

A)  mass production 
B)  small-batch and unit 
C)  standardized production 
D)  continuous-process 
A)  mass production 
B)  small-batch and unit 
C)  standardized production 
D)  continuous-process

Question 11

Small-batch technology has a higher level of technical complexity than large-batch technology.

Accepted Answer

A) True 
 B)False

Question 12

Describe the advantages of using a just-in-time inventory system.

Accepted Answer

Just-in-time inventory (JIT) system is a

Question 13

According to Joan Woodward's research, organization using which of the following technologies is most likely to have the tallest hierarchy of authority?

Accepted Answer

A)  small-batch technology 
B)  mass production technology 
C)  continuous-process technology 
D)  sequential-process technology 
A)  small-batch technology 
B)  mass production technology 
C)  continuous-process technology 
D)  sequential-process technology

Question 14

According to Perrow an organization that performs routine tasks will have a ________.

Accepted Answer

A)  flat hierarchy of authority 
B)  decentralized decision-making authority 
C)  mechanistic structure 
D)  low degree of standardization 
A)  flat hierarchy of authority 
B)  decentralized decision-making authority 
C)  mechanistic structure 
D)  low degree of standardization

Question 15

Which of the following strategies is most likely to be used by an organization using mediating technology for reducing uncertainty?

Accepted Answer

A)  creating slack resources 
B)  using vertical integration 
C)  increasing the number of customers served 
D)  producing only a narrow range of outputs 
A)  creating slack resources 
B)  using vertical integration 
C)  increasing the number of customers served 
D)  producing only a narrow range of outputs

Question 16

With reference to the types of production technologies identified by Joan Woodward, which of the following technologies is the most suitable to producing new or complex products?

Accepted Answer

A)  sequential-process technology 
B)  small-batch technology 
C)  continuous-process technology 
D)  mass production 
A)  sequential-process technology 
B)  small-batch technology 
C)  continuous-process technology 
D)  mass production

Question 17

Continuous-process technology is associated with the tallest hierarchy of authority.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following statements is true regarding an organization that uses fixed automation?

Accepted Answer

A)  The organization will have to train its employees so that they can perform multiple tasks skillfully. 
B)  The organization generally performs nonroutine tasks. 
C)  The organization uses highly complex machines that can perform a wide range of tasks. 
D)  The organization finds it difficult to quickly respond to changing customer needs. 
A)  The organization will have to train its employees so that they can perform multiple tasks skillfully. 
B)  The organization generally performs nonroutine tasks. 
C)  The organization uses highly complex machines that can perform a wide range of tasks. 
D)  The organization finds it difficult to quickly respond to changing customer needs.

Question 19

Which of the following technologies has low task variability and low task analyzability?

Accepted Answer

A)  routine manufacturing 
B)  craftswork 
C)  engineering production 
D)  nonroutine research 
A)  routine manufacturing 
B)  craftswork 
C)  engineering production 
D)  nonroutine research

Question 20

According to Perrow an organization that performs nonroutine tasks will have a(n) ________.

Accepted Answer

A)  mechanistic structure 
B)  flat hierarchy of authority 
C)  centralized decision-making authority 
D)  high degree of formalization 
A)  mechanistic structure 
B)  flat hierarchy of authority 
C)  centralized decision-making authority 
D)  high degree of formalization

Which of the following statements is true regarding large-batch and mass production technology?

The low-cost advantages of mass production are obtained by making tasks low in variability and high in analyzability.

The argument that technology determines structure is known as the ________.

A company uses new technological developments to improve its service to customers and to increase products' quality and reliability. This information indicates that the company is taking the ________ approach to measure organizational effectiveness.

Which of the following statements is true regarding small-batch and unit technology?

According to Charles Perrow, task ________ is the number of new or unexpected situations that a person encounters while performing a task.

The most appropriate structure for unit and small-batch technology is an organic structure.

According to Charles Perrow, which of the following dimensions underlie the difference between routine and nonroutine or complex tasks?

A furniture maker that constructs furniture customized to the needs and tastes of specific clients is most likely to use ________ technology.

Small-batch technology has a higher level of technical complexity than large-batch technology.

Describe the advantages of using a just-in-time inventory system.

According to Joan Woodward's research, organization using which of the following technologies is most likely to have the tallest hierarchy of authority?

According to Perrow an organization that performs routine tasks will have a ________.

Which of the following strategies is most likely to be used by an organization using mediating technology for reducing uncertainty?

With reference to the types of production technologies identified by Joan Woodward, which of the following technologies is the most suitable to producing new or complex products?

Continuous-process technology is associated with the tallest hierarchy of authority.

Which of the following statements is true regarding an organization that uses fixed automation?

Which of the following technologies has low task variability and low task analyzability?

According to Perrow an organization that performs nonroutine tasks will have a(n) ________.

Organizations and Organizational Effectiveness

Stakeholders, Managers, and Ethics

Organizing in a Changing Global Environment

Basic Challenges of Organizational Design

Designing Organizational Structure: Authority and Control

Designing Organizational Structure: Specialization and Coordination

Creating and Managing Organizational Culture

Organizational Design and Strategy in a Changing Global Environment

Types and Forms of Organizational Change

Organizational Transformations: Birth, Growth, Decline, and Death

Decision Making, Learning, Knowledge Management, and Information Technology

Innovation, Intrapreneurship, and Creativity

Managing Conflict, Power, and Politics

Filters

Exam 9: Organizational Design, Competences, and Technology

Which of the following statements is true regarding large-batch and mass production technology?

The low-cost advantages of mass production are obtained by making tasks low in variability and high in analyzability.

The argument that technology determines structure is known as the ________.

A company uses new technological developments to improve its service to customers and to increase products' quality and reliability. This information indicates that the company is taking the ________ approach to measure organizational effectiveness.

Which of the following statements is true regarding small-batch and unit technology?

According to Charles Perrow, task ________ is the number of new or unexpected situations that a person encounters while performing a task.

The most appropriate structure for unit and small-batch technology is an organic structure.

According to Charles Perrow, which of the following dimensions underlie the difference between routine and nonroutine or complex tasks?

A furniture maker that constructs furniture customized to the needs and tastes of specific clients is most likely to use ________ technology.

Small-batch technology has a higher level of technical complexity than large-batch technology.

Describe the advantages of using a just-in-time inventory system.

According to Joan Woodward's research, organization using which of the following technologies is most likely to have the tallest hierarchy of authority?

According to Perrow an organization that performs routine tasks will have a ________.

Which of the following strategies is most likely to be used by an organization using mediating technology for reducing uncertainty?

With reference to the types of production technologies identified by Joan Woodward, which of the following technologies is the most suitable to producing new or complex products?

Continuous-process technology is associated with the tallest hierarchy of authority.

Which of the following statements is true regarding an organization that uses fixed automation?

Which of the following technologies has low task variability and low task analyzability?

According to Perrow an organization that performs nonroutine tasks will have a(n) ________.

Organizations and Organizational Effectiveness

Stakeholders, Managers, and Ethics

Organizing in a Changing Global Environment

Basic Challenges of Organizational Design

Designing Organizational Structure: Authority and Control

Designing Organizational Structure: Specialization and Coordination

Creating and Managing Organizational Culture

Organizational Design and Strategy in a Changing Global Environment

Types and Forms of Organizational Change

Organizational Transformations: Birth, Growth, Decline, and Death

Decision Making, Learning, Knowledge Management, and Information Technology

Innovation, Intrapreneurship, and Creativity

Managing Conflict, Power, and Politics

Filters