Question 1

A company's competitive advantages ultimately translate into higher stock market valuations than its competitors.

Accepted Answer

A) True 
 B)False

Question 2

Information systems enhance core competencies by:

Accepted Answer

A) providing better reporting facilities. 
B) creating educational opportunities for management. 
C) allowing operational employees to interact with management. 
D) encouraging the sharing of knowledge across business units. 
E) fostering synergies among departments. 
A) providing better reporting facilities. 
B) creating educational opportunities for management. 
C) allowing operational employees to interact with management. 
D) encouraging the sharing of knowledge across business units. 
E) fostering synergies among departments.

Question 3

According to agency theory,the firm is viewed as a(n):

Accepted Answer

A) unified,profit-maximizing entity. 
B) task force organization that must respond to rapidly changing environments. 
C) entrepreneurial endeavor. 
D) "nexus of contracts" among self-interested individuals. 
E) entrepreneurial structure. 
A) unified,profit-maximizing entity. 
B) task force organization that must respond to rapidly changing environments. 
C) entrepreneurial endeavor. 
D) "nexus of contracts" among self-interested individuals. 
E) entrepreneurial structure.

Question 4

Which of the following statements about the technical view of organizations is not true?

Accepted Answer

A) It sees information systems as a way to rearrange the inputs and outputs of the organization. 
B) It sees capital and labor as primary production factors. 
C) It emphasizes group relationships,values and structures. 
D) It sees the organization as a social structure similar to a machine. 
E) It sees the inputs and outputs,labor and capital,as being infinitely malleable. 
A) It sees information systems as a way to rearrange the inputs and outputs of the organization. 
B) It sees capital and labor as primary production factors. 
C) It emphasizes group relationships,values and structures. 
D) It sees the organization as a social structure similar to a machine. 
E) It sees the inputs and outputs,labor and capital,as being infinitely malleable.

Question 5

According to the network economics perspective,the more people offering products on eBay's site,the greater the value of the site to all who use it.

Accepted Answer

A) True 
 B)False

Question 6

When a firm buys on the marketplace what it cannot make itself,the costs incurred are referred to as:

Accepted Answer

A) switching costs. 
B) network costs. 
C) procurement. 
D) agency costs. 
E) transaction costs. 
A) switching costs. 
B) network costs. 
C) procurement. 
D) agency costs. 
E) transaction costs.

Question 7

Why has the Internet made competitive rivalry more intense?

Accepted Answer

The Internet has made competitive rivalr

Question 8

The use of Internet technologies allows companies to more easily sustain competitive advantage.

Accepted Answer

A) True 
 B)False

Question 9

All of the following are competitive forces in Porter's model except:

Accepted Answer

A) suppliers. 
B) new market entrants. 
C) external environment. 
D) customers. 
E) substitute products. 
A) suppliers. 
B) new market entrants. 
C) external environment. 
D) customers. 
E) substitute products.

Question 10

Firms use a ________ strategy to provide a specialized product or service for a narrow target market better than competitors.

Accepted Answer

A) product differentiation 
B) market niche 
C) mass customization 
D) process efficiency 
E) low-cost leadership 
A) product differentiation 
B) market niche 
C) mass customization 
D) process efficiency 
E) low-cost leadership

Question 11

Which of the following is a competitive force challenging the publishing industry?

Accepted Answer

A) Positioning and rivalry among competitors 
B) Low cost of entry 
C) Substitute products or services 
D) Customers' bargaining power 
E) Suppliers' bargaining power 
A) Positioning and rivalry among competitors 
B) Low cost of entry 
C) Substitute products or services 
D) Customers' bargaining power 
E) Suppliers' bargaining power

Question 12

High product differentiation is a sign of a transparent marketplace.

Accepted Answer

A) True 
 B)False

Question 13

In the value chain model,support activities are most directly related to the production and distribution of the firm's products and services,which create value for the customer.

Accepted Answer

A) True 
 B)False

Question 14

Information systems can be used at the industry level to achieve strategic advantage by:

Accepted Answer

A) building industrywide,IT-supported consortia and symposia. 
B) raising the bargaining power of suppliers. 
C) encouraging the entry of new competitors. 
D) enforcing standards that reduce the differences between competitors. 
E) decreasing switching costs. 
A) building industrywide,IT-supported consortia and symposia. 
B) raising the bargaining power of suppliers. 
C) encouraging the entry of new competitors. 
D) enforcing standards that reduce the differences between competitors. 
E) decreasing switching costs.

Question 15

You are consulting with the owner of Better Fitness,a national chain of gyms.What strategies might Better Fitness use in applying information services to achieve a competitive advantage?

Accepted Answer

Better Fitness could use computers,smart

Question 16

When two organizations pool markets and expertise that result in lower costs and generate profits,they are creating:

Accepted Answer

A) a value web. 
B) a value chain. 
C) net marketplaces. 
D) core competencies. 
E) synergies. 
A) a value web. 
B) a value chain. 
C) net marketplaces. 
D) core competencies. 
E) synergies.

Question 17

Which of the following best illustrates the use of information systems to focus on market niche?

Accepted Answer

A) A car manufacturer's Web site that lets you customize the features on the car you are purchasing. 
B) A restaurant chain analyzing local sales figures to determine which menu items to serve. 
C) A bookseller selling an e-book reader that reads only the bookseller's books. 
D) A department store creating specialized products for preferred customers. 
E) A clothes manufacturer expanding its offerings to new styles. 
A) A car manufacturer's Web site that lets you customize the features on the car you are purchasing. 
B) A restaurant chain analyzing local sales figures to determine which menu items to serve. 
C) A bookseller selling an e-book reader that reads only the bookseller's books. 
D) A department store creating specialized products for preferred customers. 
E) A clothes manufacturer expanding its offerings to new styles.

Question 18

You are advising the owner of ABC Computers,a small local computer shop that repairs and also builds custom computers to order.What competitive strategies could ABC Computers employ? Which ones may it have difficulty executing?

Accepted Answer

Low-cost leadership: ABC Computers may h

Question 19

The four major competitive strategies are:

Accepted Answer

A) low-cost leadership,substitute products and services,customers;and suppliers. 
B) low-cost leadership,product differentiation,focus on market niche,and customer and supplier intimacy. 
C) new market entrants,substitute products and services,customers,and suppliers. 
D) low-cost leadership,new market entrants,product differentiation,and focus on market niche. 
E) customers,suppliers,new market entrants,and substitute products. 
A) low-cost leadership,substitute products and services,customers;and suppliers. 
B) low-cost leadership,product differentiation,focus on market niche,and customer and supplier intimacy. 
C) new market entrants,substitute products and services,customers,and suppliers. 
D) low-cost leadership,new market entrants,product differentiation,and focus on market niche. 
E) customers,suppliers,new market entrants,and substitute products.

Question 20

Value chain analysis is useful at the business level to highlight specific activities in the business where information systems are most likely to have a strategic impact.Discuss this model,identify the activities,and describe how the model can be applied to the concept of information technology.

Accepted Answer

The value chain model identifies specifi

A company's competitive advantages ultimately translate into higher stock market valuations than its competitors.

Information systems enhance core competencies by:

According to agency theory,the firm is viewed as a(n):

Which of the following statements about the technical view of organizations is not true?

According to the network economics perspective,the more people offering products on eBay's site,the greater the value of the site to all who use it.

When a firm buys on the marketplace what it cannot make itself,the costs incurred are referred to as:

Why has the Internet made competitive rivalry more intense?

The use of Internet technologies allows companies to more easily sustain competitive advantage.

All of the following are competitive forces in Porter's model except:

Firms use a ________ strategy to provide a specialized product or service for a narrow target market better than competitors.

Which of the following is a competitive force challenging the publishing industry?

High product differentiation is a sign of a transparent marketplace.

In the value chain model,support activities are most directly related to the production and distribution of the firm's products and services,which create value for the customer.

Information systems can be used at the industry level to achieve strategic advantage by:

You are consulting with the owner of Better Fitness,a national chain of gyms.What strategies might Better Fitness use in applying information services to achieve a competitive advantage?

When two organizations pool markets and expertise that result in lower costs and generate profits,they are creating:

Which of the following best illustrates the use of information systems to focus on market niche?

You are advising the owner of ABC Computers,a small local computer shop that repairs and also builds custom computers to order.What competitive strategies could ABC Computers employ? Which ones may it have difficulty executing?

The four major competitive strategies are:

Value chain analysis is useful at the business level to highlight specific activities in the business where information systems are most likely to have a strategic impact.Discuss this model,identify the activities,and describe how the model can be applied to the concept of information technology.

Information Systems in Global Business Today

Global E-Business and Collaboration

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications,the Internet,and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets,digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters

Exam 3: Information Systems,organizations,and Strategy

A company's competitive advantages ultimately translate into higher stock market valuations than its competitors.

Information systems enhance core competencies by:

According to agency theory,the firm is viewed as a(n):

Which of the following statements about the technical view of organizations is not true?

According to the network economics perspective,the more people offering products on eBay's site,the greater the value of the site to all who use it.

When a firm buys on the marketplace what it cannot make itself,the costs incurred are referred to as:

Why has the Internet made competitive rivalry more intense?

The use of Internet technologies allows companies to more easily sustain competitive advantage.

All of the following are competitive forces in Porter's model except:

Firms use a ________ strategy to provide a specialized product or service for a narrow target market better than competitors.

Which of the following is a competitive force challenging the publishing industry?

High product differentiation is a sign of a transparent marketplace.

In the value chain model,support activities are most directly related to the production and distribution of the firm's products and services,which create value for the customer.

Information systems can be used at the industry level to achieve strategic advantage by:

You are consulting with the owner of Better Fitness,a national chain of gyms.What strategies might Better Fitness use in applying information services to achieve a competitive advantage?

When two organizations pool markets and expertise that result in lower costs and generate profits,they are creating:

Which of the following best illustrates the use of information systems to focus on market niche?

You are advising the owner of ABC Computers,a small local computer shop that repairs and also builds custom computers to order.What competitive strategies could ABC Computers employ? Which ones may it have difficulty executing?

The four major competitive strategies are:

Value chain analysis is useful at the business level to highlight specific activities in the business where information systems are most likely to have a strategic impact.Discuss this model,identify the activities,and describe how the model can be applied to the concept of information technology.

Information Systems in Global Business Today

Global E-Business and Collaboration

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications,the Internet,and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets,digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters