Question 1

Why do companies implement diversity management strategies? What are the three types of arguments in favor of diversity management?

Accepted Answer

Companies implement diversity management strategies for a variety of reasons. Firstly, diversity management can help companies attract and retain top talent. By creating an inclusive and diverse work environment, companies can appeal to a wider pool of candidates and improve employee satisfaction and retention. Secondly, diversity management can also lead to improved decision-making and problem-solving. When a team is made up of individuals with different backgrounds, experiences, and perspectives, they are more likely to come up with innovative solutions and make better decisions. Finally, diversity management can also improve a company's reputation and brand image. By demonstrating a commitment to diversity and inclusion, companies can appeal to a wider customer base and enhance their public image.

The three types of arguments in favor of diversity management are the business case, the social justice case, and the resource-based case. The business case argues that diversity management can lead to improved financial performance, innovation, and market share. The social justice case emphasizes the moral and ethical imperative of creating a fair and inclusive workplace. The resource-based case focuses on the idea that diversity can be a source of competitive advantage, as it can lead to better problem-solving and decision-making. Overall, these arguments highlight the benefits of diversity management for both the company and its employees.

Question 2

Organizations that are investing efforts in active diversity management with the aim of enhancing inclusion and fostering organizational effectiveness in their workforce is what part of the two-stage process?

Accepted Answer

A)   Reactive stage
B)   Proactive stage
C)   None of the above B

Question 3

Who defined diversity management broadly as "the utilization of human resource (HR) management practices to (i( increase or maintain the variation in human capital on some given dimension(s), and/or (ii) ensure that variation in human capital on some given dimension(s) does not hinder the achievement of organizational objectives, and/or (iii) ensure that variation in human capital on some given dimension(s) facilitates the achievement of organizational objectives?"

Accepted Answer

A)   Olsen and Martins (2012) 
B)   Hays-Thomas (2004) 
C)   Kaiser and Prange (2004) 
D)   Ozbilgin and Tatli (2008)  A

Question 4

The Global Leadership and Organizational Behavior Effectiveness (GLOBE) project, investigated the complex relationship between societal culture and organizational behavior with a focus on

Accepted Answer

A)   Relational mental models
B)   Cultural intelligence
C)   Leadership
D)   Social-emotional behavior

Question 5

Research in a global context suggests that diversity management can have both positive and negative consequences as well as no change at all.

Accepted Answer

A) True 
 B)False

Question 6

Diversity management originated in what country?

Accepted Answer

A)   Canada
B)   France
C)   United States
D)   South Africa

Question 7

Intranational diversity management refers to:

Accepted Answer

A)   Managing a diverse workforce of citizens of immigrants within a single national organizational context.
B)   Employers taking into consideration the legislative and cultural context in other countries, depending on where their workforce resides.
C)   Managing a workforce composed of citizens and immigrants in different countries.

Question 8

A study of 15 companies operating in ________ found that in most companies' diversity management is still an emerging issue, and the other major challenges are related to discriminatory actions taken by coworkers.

Accepted Answer

A)   United States
B)   Brazil
C)   Spain
D)   Mexico

Question 9

The slogan for the argument, "diversity management can give companies a competitive advantage in the global economy," is:

Accepted Answer

A)   "Diversity management is the right thing to do"
B)   "Diversity is a reality here to stay"
C)   "Diversity makes good business sense"
D)   There is no slogan for the argument

Question 10

_______ emphasizes that diversity management is dealing with the collective mixture of all workers, not just the recent additions to the organizational workforce.

Accepted Answer

A)   Thomas (1996) 
B)   Cox (2001) 
C)   Mor Barak (2011) 
D)   Olsen & Martins (2012)

Question 11

Cross-national diversity management requires employers to take into consideration the legislative and cultural context in other countries, depending on where their workforce resides.

Accepted Answer

A) True 
 B)False

Question 12

The A-S-A (attraction-selection-attrition) cycle is healthy for organizations and increases the talent pool and their ability to adapt to environmental changes and tap into new markets.

Accepted Answer

A) True 
 B)False

Question 13

Diversity management is a systematic organization-wide effort based on the premise that for organizations to survive and thrive there is an inherent value in diversity.

Accepted Answer

A) True 
 B)False

Question 14

Cultural Audit refers to:

Accepted Answer

A)   Recognizing the potential difficulties introduced by bringing together individuals from diverse backgrounds and culture in the workplace.
B)   Increasing the representation of individuals of different ethnic and cultural backgrounds in the organization.
C)   Identifying obstacles that limit the progress of employees from diverse background and that block collaboration among groups in the organization.
D)   A comprehensive framework for HR diversity management, focused on diversity management "as a means for achieving organizational ends, not as an end itself."

Question 15

Box 10.1: What was the discrimination issue that took place in the Texaco 1994 incident?

Accepted Answer

A)   Age discrimination
B)   Sex discrimination
C)   Race discrimination
D)   All of the above

Question 16

A monolithic organization refers to:

Accepted Answer

A)   An organization that has a heterogeneous workforce and typically makes efforts to conform to laws and public policies that demand and expect workplace equality.
B)   An organization that is demographically and culturally homogeneous.
C)   A culture that fosters and values cultural differences
D)   An organization that truly and equally incorporates all members of the organization via pluralism as an acculturation process, rather than as an end resulting in assimilation.

Question 17

Which statement is true about a plural organization?

Accepted Answer

A)   An organization that is demographically and culturally homogeneous.
B)   Characterized by a culture that fosters and values cultural differences.
C)   An organization that has a heterogeneous workforce.
D)   None of the above

Question 18

Diversity Enlargement refers to:

Accepted Answer

A)   Recognizing the potential difficulties introduced by bringing together individuals from diverse backgrounds and cultures in the workplace.
B)   Increasing the representation of individuals of different ethnic and cultural background in the organization.
C)   Identifying obstacles that limit the progress of employees from diverse backgrounds and that block collaboration among groups in the organization.
D)   A comprehensive framework for HR diversity management, focused on diversity management "as a means for achieving organizational ends, not as an end itself."

Question 19

Diversity management no longer refers solely to the heterogeneity of the workforce within one nation but often refers also to the workforce composition across nations.

Accepted Answer

A) True 
 B)False

Question 20

Thomas (1996) indicated that "the true meaning of diversity suggests that if you are concerned about racism, you include all races; if you are concerned about gender, you include both genders; or if you're concerned about age issues, you include all age groups."
What is Thomas trying to illustrate in the above quote?

Accepted Answer

The answer of Thomas (1996) indicated that "the true meaning...

Exam 10: Diversity Management and Leadership: Paradigms, Rationale, and Key Elements

Why do companies implement diversity management strategies? What are the three types of arguments in favor of diversity management?

Organizations that are investing efforts in active diversity management with the aim of enhancing inclusion and fostering organizational effectiveness in their workforce is what part of the two-stage process?

The Global Leadership and Organizational Behavior Effectiveness (GLOBE) project, investigated the complex relationship between societal culture and organizational behavior with a focus on

Research in a global context suggests that diversity management can have both positive and negative consequences as well as no change at all.

Diversity management originated in what country?

Intranational diversity management refers to:

A study of 15 companies operating in ________ found that in most companies' diversity management is still an emerging issue, and the other major challenges are related to discriminatory actions taken by coworkers.

The slogan for the argument, "diversity management can give companies a competitive advantage in the global economy," is:

_______ emphasizes that diversity management is dealing with the collective mixture of all workers, not just the recent additions to the organizational workforce.

Cross-national diversity management requires employers to take into consideration the legislative and cultural context in other countries, depending on where their workforce resides.

The A-S-A (attraction-selection-attrition) cycle is healthy for organizations and increases the talent pool and their ability to adapt to environmental changes and tap into new markets.

Diversity management is a systematic organization-wide effort based on the premise that for organizations to survive and thrive there is an inherent value in diversity.

Cultural Audit refers to:

Box 10.1: What was the discrimination issue that took place in the Texaco 1994 incident?

A monolithic organization refers to:

Which statement is true about a plural organization?

Diversity Enlargement refers to:

Diversity management no longer refers solely to the heterogeneity of the workforce within one nation but often refers also to the workforce composition across nations.