Question 1

Which of the following is an example of an extrinsic reward?

Accepted Answer

A) personal satisfaction of helping a peer 
B) providing an opportunity for advancement 
C) getting a salary increment 
D) giving an employee a challenging responsibility 
E) a sense of achievement when an employee's performance rating increases

Question 2

Which of the following behaviors is an attempt to relieve tension and frustration on the part of an employee who lacks motivation due to unsatisfied needs?

Accepted Answer

A) greater efficiency 
B) increased aggression 
C) increased productivity 
D) competitive behavior 
E) reduced absenteeism

Question 3

In Alderfer's ERG theory,which of the following refers to the need for physical wellbeing?

Accepted Answer

A) relatedness need 
B) esteem need 
C) existence need 
D) growth need 
E) goal need

Question 4

According to Herzberg,the factors influencing the degree of job satisfaction are called ________.

Accepted Answer

A) theory Y factors 
B) maintenance factors 
C) motivating factors 
D) theory X factors 
E) factors related to the work environment

Question 5

According to Maslow,if an individual is driven to get respect from others,the person is being motivated by the ________.

Accepted Answer

A) self-actualization needs 
B) esteem needs 
C) social needs 
D) security needs 
E) physiological needs

Question 6

A disadvantage of using flextime programs is ________.

Accepted Answer

A) higher commuting problems 
B) decreased tardiness 
C) inability to coordinate projects 
D) increased absenteeism 
E) decreased employee morale

Question 7

Employee stock ownership plans motivate employees to boost production by offering them shares of company stock as a benefit.

Accepted Answer

A) True 
 B)False

Question 8

Joe is disappointed when his teammate Tim gets promoted because he feels that he has worked harder and is more deserving of the promotion.Which of the following will most likely help Joe to overcome this sense of inequity?

Accepted Answer

A) He should encourage Tim to reduce his level of effort. 
B) He should avoid distorting the status of his job. 
C) He should reduce his level of effort. 
D) He should avoid rationalizing the reason behind Tim's promotion. 
E) He should increase his level of effort.

Question 9

Eddie Burns is the accounts manager of Avatar Inc.,and a very optimistic person.He knows what he wants from his subordinates and believes that they will always do their best to get the work done.Eddie's behavior is consistent with the ________.

Accepted Answer

A) theory Y 
B) theory Z 
C) theory X 
D) equity theory 
E) expectancy theory

Question 10

The theory which stresses on the fact that the perceived value of a reward is determined by both intrinsic and extrinsic rewards is ________.

Accepted Answer

A) Porter-Lawler theory of motivation 
B) equity theory 
C) expectancy theory 
D) acquired need theory 
E) needs-goal theory

Exam 16: Motivation