Question 1

High-performance work organizations are most likely characterized by all of the following EXCEPT ________.

Accepted Answer

A)  multi-skilled work teams 
B)  empowered front-line workers 
C)  extensive training 
D)  labor management cooperation 
E)  commitment to high production rates

Question 2

In order to implement a marketing plan,Apple needs a(n)________ that will address its productive assets like the factories,machines,and facilities required to manufacture and distribute its popular iPods.

Accepted Answer

A)  balance sheet 
B)  pricing strategy 
C)  operations plan 
D)  income statement 
E)  personnel plan

Question 3

Which of the following terms refers to a set of human resource management policies and practices that promote organizational effectiveness?

Accepted Answer

A)  management by objectives system 
B)  human resource metric 
C)  corporate-level strategy 
D)  high-performance work system 
E)  strategic human resource map

Question 4

A diversification corporate strategy implies that a firm will ________.

Accepted Answer

A)  become an industry's low-cost leader 
B)  expand by adding new product lines 
C)  reduce the company's size to increase market share 
D)  save money by producing its own raw materials 
E)  increase profits by offering one popular product

Question 5

Winchester Rugs operates a web site called www.buyrugsdirect.com,so Winchester Rugs is most likely using a strategy of ________.

Accepted Answer

A)  consolidation 
B)  conglomerate diversification 
C)  geographic expansion 
D)  vertical integration 
E)  horizontal integration

Question 6

According to goal-setting studies,assigned goals rather than participatively set goals consistently result in increased employee performance and reduced employee resistance.

Accepted Answer

A) True 
 B)False

Question 7

SMART goals set by managers are ________.

Accepted Answer

A)  specific, measurable, aggressive, required, and tested 
B)  short-term, motivational, attainable, relevant, and total 
C)  standardized, manageable, accurate, restrictive, and tested 
D)  short-term, measurable, aggressive, risky, and timely 
E)  specific, measurable, attainable, relevant, and timely

Question 8

The primary purpose of strategic human resource management is to ________.

Accepted Answer

A)  develop human resource policies that align with the industry standard 
B)  link a company's strategic plan with its human resource strategies 
C)  create stringent appraisal systems that highlight employee weaknesses 
D)  eliminate bonuses for top management and distribute the cost savings among subordinates 
E)  use offshoring to reduce human resource costs and to initiate globalization

Question 9

Since most well-run firms utilize a hierarchy of goals to guide major decisions,________ is especially important to managers at every level to prevent departments from working at cross-purposes.

Accepted Answer

A)  strategic planning 
B)  financial auditing 
C)  employee testing 
D)  employee benchmarking 
E)  annual personnel training

Question 10

Acquiring control of competitors in the same or similar markets with the same or similar products is known as ________.

Accepted Answer

A)  market penetration 
B)  product development 
C)  vertical integration 
D)  geographic expansion 
E)  horizontal integration

Question 11

Exporting jobs from developed countries to countries with low labor force costs is known as ________.

Accepted Answer

A)  freelancing 
B)  unionizing 
C)  offshoring 
D)  integrating 
E)  networking

Question 12

Which of the following terms refers to the process of comparing and analyzing the practices of one firm with those of a high-performing company?

Accepted Answer

A)  benchmarking 
B)  diversifying 
C)  offshoring 
D)  strategizing 
E)  outsourcing

Question 13

Which of the following refers to a process for assigning financial and nonfinancial goals to the HR management-related chain of activities required for achieving the company's strategic aims and for monitoring results?

Accepted Answer

A)  strategy map 
B)  HR scorecard 
C)  internal auditing 
D)  HR feedback scale 
E)  digital dashboard

Question 14

Which of the following is most likely a true statement about high-performance companies?

Accepted Answer

A)  Most employees are members of a local labor union. 
B)  Most employees receive regular performance appraisals. 
C)  Employee turnover is extremely high. 
D)  Only executives are eligible for incentive pay. 
E)  The majority of jobs are filled externally.

Question 15

What is the first step in the strategic management process?

Accepted Answer

A)  formulating a strategy 
B)  defining the current business 
C)  translating a mission into goals 
D)  performing internal and external audits 
E)  implementing an environmental scan

Question 16

The primary purpose of implementing high-performance practices such as recruiting,screening,and training is to ________.

Accepted Answer

A)  foster a strong organizational culture 
B)  eliminate the tendency to hire interns for full-time positions 
C)  create management opportunities for new hires 
D)  develop a trained and self-motivated workforce 
E)  utilize benchmarks to compare personnel skills within an industry

Question 17

Human resource managers,department managers,and supervisors influence the number of qualified applicants for a position.

Accepted Answer

A) True 
 B)False

Question 18

A strategic audit would most likely be used by an HR manager to assess a firm's procedures and practices in regards to employee benefits.

Accepted Answer

A) True 
 B)False

Question 19

According to the U.S.Department of Labor,high-performance work organizations include multi-skilled work teams,empowered front-line workers,and extensive training.

Accepted Answer

A) True 
 B)False

Question 20

Reese Enterprises seeks to fill upper-level positions internally whenever possible and uses validated selection tests when considering external hires.This most likely suggests the company is developing a ________.

Accepted Answer

A)  high-performance work system 
B)  scorecard management system 
C)  benchmark 
D)  management by objectives strategy 
E)  selection metric

Exam 3: The Manager's Role in Strategic Human Resource Management

High-performance work organizations are most likely characterized by all of the following EXCEPT ________.

In order to implement a marketing plan,Apple needs a(n) ________ that will address its productive assets like the factories,machines,and facilities required to manufacture and distribute its popular iPods.

Which of the following terms refers to a set of human resource management policies and practices that promote organizational effectiveness?

A diversification corporate strategy implies that a firm will ________.

Winchester Rugs operates a web site called www.buyrugsdirect.com,so Winchester Rugs is most likely using a strategy of ________.

According to goal-setting studies,assigned goals rather than participatively set goals consistently result in increased employee performance and reduced employee resistance.

SMART goals set by managers are ________.

The primary purpose of strategic human resource management is to ________.

Since most well-run firms utilize a hierarchy of goals to guide major decisions,________ is especially important to managers at every level to prevent departments from working at cross-purposes.

Acquiring control of competitors in the same or similar markets with the same or similar products is known as ________.

Exporting jobs from developed countries to countries with low labor force costs is known as ________.

Which of the following terms refers to the process of comparing and analyzing the practices of one firm with those of a high-performing company?

Which of the following refers to a process for assigning financial and nonfinancial goals to the HR management-related chain of activities required for achieving the company's strategic aims and for monitoring results?

Which of the following is most likely a true statement about high-performance companies?

What is the first step in the strategic management process?

The primary purpose of implementing high-performance practices such as recruiting,screening,and training is to ________.

Human resource managers,department managers,and supervisors influence the number of qualified applicants for a position.

A strategic audit would most likely be used by an HR manager to assess a firm's procedures and practices in regards to employee benefits.

According to the U.S.Department of Labor,high-performance work organizations include multi-skilled work teams,empowered front-line workers,and extensive training.

Reese Enterprises seeks to fill upper-level positions internally whenever possible and uses validated selection tests when considering external hires.This most likely suggests the company is developing a ________.