Question 1

A sales manager working for a car dealership evaluates each one of his sales staff solely on the number of cars sold by each member in one month and not by the method used to make the sales. This is an example of a(n) _____.

Accepted Answer

A)  subjective appraisal 
B)  trait appraisal 
C)  personality appraisal 
D)  behavioral appraisal 
E)  objective appraisal

Question 2

Supply forecasts estimate the supply of qualified workers in the external labor market.

Accepted Answer

A) True 
 B)False

Question 3

All benefits are optional; organizations are not legally obligated to provide any benefit.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following focuses primarily on equipping organizational members to take on new responsibilities and challenges?

Accepted Answer

A)  Training 
B)  Evaluation 
C)  Appraisal 
D)  Job analysis 
E)  Development

Question 5

In cafeteria-style benefit plan, all employees are offered the same benefit package that is predetermined by managers at the top.

Accepted Answer

A) True 
 B)False

Question 6

Differentiate between objective and subjective appraisals.

Accepted Answer

The answer of Differentiate between objective and subjective appraisals....

Question 7

A human resource management system is a part of the organizational architecture that managers develop to use resources efficiently and effectively.

Accepted Answer

A) True 
 B)False

Question 8

Differentiate between training and development. Provide two examples each of the different types of training and development.

Accepted Answer

The answer of Differentiate between training and development. Provide two...

Question 9

Trait appraisals have the advantage over behavioral appraisals in giving employees clear information about what they are doing right and wrong and how they can improve their performance.

Accepted Answer

A) True 
 B)False

Question 10

An organization requires all job applicants to fill out applications with details such as their name, age, educational qualifications, and previous work experience. This organization is focusing on which aspect of the selection process?

Accepted Answer

A)  Interview process 
B)  Paper-and-pencil test 
C)  Personality assessment 
D)  Background information 
E)  Reference-checking

Question 11

Instead of hiring an accountant, an organization decides to contract with a local accounting firm for its tax accounting needs. The process is known as _____.

Accepted Answer

A)  lateral recruitment 
B)  external recruitment 
C)  outsourcing 
D)  internal recruitment 
E)  offshoring

Question 12

_____ includes all the activities managers engage in to attract and retain employees and to ensure that they perform at a high level and contribute to the accomplishment of organizational goals.

Accepted Answer

A)  Product management 
B)  Human resource management 
C)  Total quality management 
D)  Distribution management 
E)  Customer relationship management

Question 13

A broad comparative concept that refers to how an organization's monetary compensation incentives compare, in general, to those of other organizations in the same industry employing similar kinds of workers is known as:

Accepted Answer

A)  pay level. 
B)  pay structure. 
C)  economies of scale. 
D)  relative benefits plans. 
E)  relative employee perks.

Question 14

Behaviorally anchored rating scale (BARS) and the behavior observation scale (BOS) that measures performance as perceived by the manager are often used in _____.

Accepted Answer

A)  subjective appraisals 
B)  mathematical appraisals 
C)  objective appraisals 
D)  factual appraisals 
E)  statistical appraisals

Question 15

The _____ component of human resource management encompasses the steps that managers take to develop and maintain good working association with the worker's unions that may represent their employees' interests.

Accepted Answer

A)  recruitment and selection 
B)  labor relations 
C)  performance appraisal and feedback 
D)  pay and benefits 
E)  training and development

Question 16

As part of the selection process, Mark was required to take a test to determine if he had the necessary skills to perform the jobs successfully. What type of test would Mark most likely be required to take?

Accepted Answer

A)  Behavioral test 
B)  Personality test 
C)  Trait test 
D)  Morale test 
E)  Ability test

Question 17

Collective bargaining refers to negotiation between labor unions and managers to resolve conflicts and disputes about important issues.

Accepted Answer

A) True 
 B)False

Question 18

Tim's method of interviewing involves asking applicants the same standard set of questions. What type of interview does Tim conduct?

Accepted Answer

A)  Unstructured interview 
B)  Situational interview 
C)  Customized interview 
D)  Structured interview 
E)  Virtual interview

Question 19

_____ questions often present interviewees with a scenario they are likely to encounter on the job and ask them to indicate how they would handle it.

Accepted Answer

A)  Unstructured interview 
B)  Situational interview 
C)  Traditional interview 
D)  Conventional interview 
E)  Informal interview

Question 20

List and explain the three factors on which performance appraisal is evaluated.

Accepted Answer

The answer of List and explain the three factors on...

Exam 12: Human Resource Management

A sales manager working for a car dealership evaluates each one of his sales staff solely on the number of cars sold by each member in one month and not by the method used to make the sales. This is an example of a(n) _____.

Supply forecasts estimate the supply of qualified workers in the external labor market.

All benefits are optional; organizations are not legally obligated to provide any benefit.

Which of the following focuses primarily on equipping organizational members to take on new responsibilities and challenges?

In cafeteria-style benefit plan, all employees are offered the same benefit package that is predetermined by managers at the top.

Differentiate between objective and subjective appraisals.

A human resource management system is a part of the organizational architecture that managers develop to use resources efficiently and effectively.

Differentiate between training and development. Provide two examples each of the different types of training and development.

Trait appraisals have the advantage over behavioral appraisals in giving employees clear information about what they are doing right and wrong and how they can improve their performance.

An organization requires all job applicants to fill out applications with details such as their name, age, educational qualifications, and previous work experience. This organization is focusing on which aspect of the selection process?

Instead of hiring an accountant, an organization decides to contract with a local accounting firm for its tax accounting needs. The process is known as _____.

_____ includes all the activities managers engage in to attract and retain employees and to ensure that they perform at a high level and contribute to the accomplishment of organizational goals.

A broad comparative concept that refers to how an organization's monetary compensation incentives compare, in general, to those of other organizations in the same industry employing similar kinds of workers is known as:

Behaviorally anchored rating scale (BARS) and the behavior observation scale (BOS) that measures performance as perceived by the manager are often used in _____.

The _____ component of human resource management encompasses the steps that managers take to develop and maintain good working association with the worker's unions that may represent their employees' interests.

As part of the selection process, Mark was required to take a test to determine if he had the necessary skills to perform the jobs successfully. What type of test would Mark most likely be required to take?

Collective bargaining refers to negotiation between labor unions and managers to resolve conflicts and disputes about important issues.

Tim's method of interviewing involves asking applicants the same standard set of questions. What type of interview does Tim conduct?

_____ questions often present interviewees with a scenario they are likely to encounter on the job and ask them to indicate how they would handle it.

List and explain the three factors on which performance appraisal is evaluated.