Question 1

The five dimensions of job satisfaction that are measured by the JDI are satisfaction with the work itself, satisfaction with pay, satisfaction with supervision, satisfaction with coworkers, and:

Accepted Answer

A) satisfaction with subordinates. 
B) satisfaction with facilities. 
C) satisfaction with promotion opportunities. 
D) satisfaction with executive leadership.

Question 2

There are three general antecedents of job commitment: organizational mechanisms, social factors, and:

Accepted Answer

A) performance. 
B) withdrawal behaviors. 
C) individual characteristics. 
D) counterproductive behaviors.

Question 3

Twin research suggests that genetic factors explain about _____ of the variance in job satisfaction.

Accepted Answer

A) 10% 
B) 30% 
C) 50% 
D) 60%

Question 4

Research suggests that managers who experience high levels of Perceived Organizational Support are more likely to _____ their employees.

Accepted Answer

A) exploit 
B) support 
C) regulate 
D) monitor

Question 5

At times, individuals may need to either hide feelings they are experiencing or fake feelings they are not experiencing. This type of behavior is known as:

Accepted Answer

A) mood suppression. 
B) mood amplification. 
C) affective disposition. 
D) emotional labor.

Question 6

One survey regarding employee absenteeism indicated that approximately _____ of unscheduled time off was due to personal illness.

Accepted Answer

A) 25% 
B) 33% 
C) 50% 
D) 66%

Question 7

There are three general antecedents of job commitment: organizational mechanisms, individual characteristics, and:

Accepted Answer

A) performance. 
B) withdrawal behaviors. 
C) social factors. 
D) counterproductive behaviors.

Question 8

According to the theory of planned behavior, _____ is an individual's belief about how easy or difficult performing a behavior is likely to be.

Accepted Answer

A) organizational justice 
B) perceived behavioral control 
C) self'efficacy 
D) motivation

Question 9

The pleasurable, positive emotional state resulting from the cognitive appraisal of one's job or work experiences is known as:

Accepted Answer

A) organizational commitment. 
B) organization-based self-esteem. 
C) core self-evaluation. 
D) job satisfaction.

Question 10

The three major categories of consequences of job satisfaction include performance, withdrawal behaviors, and:

Accepted Answer

A) growth opportunities. 
B) job characteristics. 
C) social factors. 
D) counterproductive behaviors.

Question 11

Zac, who works at a children's photography studio, is often required to act happy, laugh, and be excited in order to get the children to smile. The type of emotion regulation that Zac displays is referred to as:

Accepted Answer

A) amplification. 
B) augmentation. 
C) expansion. 
D) suppression.

Question 12

Research supporting the importance of affective dispositions on job satisfaction suggests that if Nava is unhappy with her job as a mail clerk at McDonell Law Associates, then:

Accepted Answer

A) she will be happy with a job as a mail clerk at a different law firm. 
B) she will be happy with a different job at McDonell Law Associates. 
C) she will be happy with a different job at a different law firm. 
D) she will be just as unhappy in any job, at any company.

Question 13

Monique views herself as someone who has the skills and experience that make her highly valuable to her company. Monique possesses:

Accepted Answer

A) an affective disposition. 
B) generalized self-enhancement. 
C) injunctive norms. 
D) organization-based self-esteem.

Question 14

Fabio is an HR manager who wants to get a sense of how satisfied his employees are with their jobs in general. In this case, Fabio should use a _____ measure of satisfaction.

Accepted Answer

A) global 
B) facet 
C) hybrid 
D) multidimensional

Question 15

Which theory depicts the relationship among attitudes, intentions, and actions?

Accepted Answer

A) theory of planned behavior 
B) theory of work adjustment 
C) control theory 
D) job characteristics theory

Question 16

Emotional attachment to an organization, characterized by a strong belief in and acceptance of the organization's values, is known as:

Accepted Answer

A) affective commitment. 
B) continuance commitment. 
C) normative commitment. 
D) moral commitment.

Question 17

Attachment to an organization that reflects one's obligation to continue employment is known as:

Accepted Answer

A) affective commitment. 
B) continuance commitment. 
C) normative commitment. 
D) sunk-costs commitment.

Question 18

Describe two models that explain employee turnover. How do these models differ?

Accepted Answer

The answer of Describe two models that explain employee turnover....

Question 19

The four major categories of antecedents of job satisfaction include job characteristics, individual characteristics, growth opportunities, and:

Accepted Answer