Question 1

When the meaning of the information available to a manager is unclear and can be interpreted in several ways,the information is:

Accepted Answer

A)  certain. 
B)  ambiguous. 
C)  bounded. 
D)  irrational. 
E)  dialectical.

Question 2

The likelihood of a manager making an error in judgment is much greater in programmed decision-making than in nonprogrammed decision-making.

Accepted Answer

A) True 
 B)False

Question 3

Sometimes in a brainstorming session,group members cannot simultaneously make sense of all the alternatives being generated,think up additional alternatives,or remember what they were thinking.This problem is known as:

Accepted Answer

A)  production blocking. 
B)  groupthink. 
C)  nominal group problem. 
D)  bounded rationality. 
E)  devil's advocacy.

Question 4

A manager who takes "ownership" of a project and provides the leadership and vision that take a commodity from the idea stage to the final customer is a product:

Accepted Answer

A)  innovator. 
B)  advocate. 
C)  champion. 
D)  satisficer. 
E)  steward.

Question 5

There are three important techniques that managers can use to promote creativity in group decision-making situations.Discuss any two of these techniques.

Accepted Answer

The answer of There are three important techniques that managers...

Question 6

Margaret,a marketing manager,wants to budget the advertising for a new product launch.She is trying to determine the amount of money that her company can afford to spend on advertising this new product.In the context of decision-making,which of the following criteria of alternative courses of action is Margaret implementing?

Accepted Answer

A)  Legality 
B)  Ethicalness 
C)  Economic feasibility 
D)  Practicality 
E)  Authenticity

Question 7

Dynamic Explosives is trying to decide whether or not to launch nationally a new product that the organization has never sold previously.This represents which type of decision for the organization?

Accepted Answer

A)  Programmed decision 
B)  Intuitive decision 
C)  Groupthink decision 
D)  Nonprogrammed decision 
E)  Satisficing decision

Question 8

Managers can use a variety of techniques in group decision-making situations to counteract situations in which the group is suffering from groupthink or cognitive biases.Two such techniques have been shown to be especially useful in such situations.Discuss these two techniques.

Accepted Answer

The answer of Managers can use a variety of techniques...

Question 9

A sales manager talks with his subordinates about the way they should all treat customers.The sales manager is focusing on the _____ aspect of creating a learning organization.

Accepted Answer

A)  personal mastery 
B)  groupthink 
C)  team learning 
D)  shared vision 
E)  systems thinking

Question 10

An organization that has been focusing on a target market located in the eastern part of the United States is attempting to decide whether to expand its sales to the West Coast of the United States.Which of the following types of decisions is being taken by the organization?

Accepted Answer

A)  Intuition decision 
B)  Nonprogrammed decision 
C)  Groupthink decision 
D)  Satisficing decision 
E)  Programmed decision

Question 11

Compare and contrast programmed and nonprogrammed decision-making in organizations.

Accepted Answer

The answer of Compare and contrast programmed and nonprogrammed decision-making...

Question 12

What is intuition? Give an example to support your definition.Should managers use intuition in decision making? Why or why not?

Accepted Answer

The answer of What is intuition? Give an example to...

Exam 5: Decision Making, Learning, Creativity, and Entrepreneurship