Question 1

When generating criteria the appropriate stem to use is:

Accepted Answer

A)  WIBNI (Wouldn't It Be Nice If...) .
B)  HM (How Might...) .
C)  WI (Will It...) .
D)  HWI (How Will It...) .
E)  WIBAI (Wouldn't it be awful if...) . C

Question 2

When Building Acceptance, assisters and resisters might be:

Accepted Answer

A)  People, places, things, times or other factors which could help or hinder success.
B)  Possible ways to restate the solution.
C)  Converging tools for generating a plan.
D)  Methods for implementing the best solution. A

Question 3

Which statement is true about Developing Solutions?

Accepted Answer

A)  Try to eliminate all ideas but the best one.
B)  Seldom leads to discovering any new ideas.
C)  Can strengthen and refine promising options.
D)  If your idea looks very strong, you won't need this stage. C

Question 4

Which choice is true about Building Acceptance?

Accepted Answer

A)  In the last stage, there's no need to generate.
B)  If time is limited, it's dropped so there will be more time to brainstorm for ideas.
C)  If you have one really good solution, it's not necessary to use this step.
D)  It helps you plan your actions very carefully to get the best chance of success.

Question 5

Which of the following statements is true about Focusing Tools:

Accepted Answer

A)  They are used to analyze, refine, develop, or select promising ideas or solutions.
B)  They are alternative ways to brainstorm.
C)  They help you to come up with many, varied, or unusual options.
D)  They are tools that Developers are better than Explorers at using.

Question 6

Which tool is used to rank or prioritize a group of options?

Accepted Answer

A)  Brainstorming.
B)  Paired Comparison Analysis.
C)  ALUo.
D)  Maximum Benefits Method.

Question 7

Which of the following groups includes only Focusing Tools:

Accepted Answer

A)  ALoU, PCA, Sequencing.
B)  Deferred judgment, Evaluation Matrix, Hits and Hot Spots.
C)  Evaluation Matrix, Morphological Matrix, Attribute Listing.
D)  Reflection, Analysis, Synthesis.

Question 8

How is an Evaluation Matrix best used?

Accepted Answer

A)  To select your one best idea.
B)  To rank order or prioritize a small group of promising options.
C)  To sort a number of options and compare them on several criteria.
D)  To find the weaknesses of your favorite idea.

Question 9

The Evaluation Matrix is:

Accepted Answer

A)  The best way to make judgments and decisions when applying CPS.
B)  One of the basic Focusing Tools.
C)  One of the basic Generating Tools.
D)  A general term for critical thinking.

Question 10

In Building Acceptance, it is very helpful to:

Accepted Answer

A)  Invite many people as possible to participate in decisions about what actions are essential for success.
B)  Include as many steps and sub-steps as possible in the Action Plan so you have anticipated all possible contingencies.
C)  Work on a task for which everyone has at least some ownership and be certain that they are willing to work on it.
D)  Construct a detailed Plan of Action, with immediate, short-term, and long-term steps.

Question 11

When selecting, analyzing, and refining options, which three of these tools would be useful?

Accepted Answer

A)  Visually Identifying Relationships.
B)  Paired Comparison Analysis.
C)  Advantages, Limitations, Unique Features.
D)  The S2QR Method.
E)  Attribute Listing.

Question 12

The major purpose of Building Acceptance is:

Accepted Answer

A)  Planning to carry out promising solutions.
B)  Eliminate other peoples' objections.
C)  Convince others your first idea was best.
D)  Find new problem-solving opportunities.

Question 13

Developing Solutions can best be described as the:

Accepted Answer

A)  They are used to analyze, refine, develop, or select promising ideas or solutions.
B)  They are alternative ways to brainstorm.
C)  They help you to come up with many, varied, or unusual options.
D)  They are tools that Developers are better than Explorers at using.

Question 14

A good way to plan a strategy when Developing Solutions is:

Accepted Answer

A)  Use a matrix to sort various action steps.
B)  Decide whether the criteria will all work in the same matrix.
C)  Put ideas into categories and number them.
D)  Consider the number and kinds of ideas to analyze and what you need to do with them.

Question 15

You should start Developing Solutions by:

Accepted Answer

A)  Judging the ideas quickly to get rid of the worst ones.
B)  Using a grid to evaluate the ideas.
C)  Identifying a strategy for analyzing, refining, or choosing options.
D)  Deciding on the most important criteria.

Question 16

The main goal(s) of the Preparing for Action component of CPS involve:

Accepted Answer

A)  Finding the one right answer for the problem.
B)  Discovering a new task to work on.
C)  Finishing the process and going home.
D)  Developing and refining options and creating an implementation plan.

Question 17

When Preparing for Action, it is most appropriate to identify sources of assistance and resistance during which stage:

Accepted Answer

A)  Framing Problems.
B)  Developing Solutions.
C)  Generating Criteria.
D)  Building Acceptance.

Question 18

Which of the following statements is true:

Accepted Answer

A)  Using Focusing Tools is more important than using Generating Tools in problem solving.
B)  Consider novelty, make decisions and choices deliberately, analyze ideas constructively, and keep your objectives in mind when using Focusing Tools.
C)  Focusing Tools are usually used before applying Generating Tools.
D)  It is not appropriate to use more than one Focusing Tool when working on a task or problem.

Question 19

The 24 hour step is important because:

Accepted Answer

A)  You're more likely to finish plans you start.
B)  You verify your understanding of the solution.
C)  It shows other people whether or not you really liked their idea.
D)  It represents the most creative part of the solution.

Exam 5: Preparing for Action