Question 1

A recent study indicates that the link between intrinsic characteristics and job motivation and satisfaction is stronger in economically disadvantaged countries and high power distance countries.

Accepted Answer

A) True 
 B)False  False

Question 2

A high need for ____ is associated with successful attainment of top levels in the organizational hierarchy, according to McClelland.

Accepted Answer

A)   power
B)   achievement
C)   affiliation
D)   success
E)   expertise A

Question 3

The idea that failure to meet a high-order need may cause a regression to an already satisfied lower-order need was put forth by Maslow.

Accepted Answer

A) True 
 B)False  False

Question 4

The expectancy theory attempts to define specific types of needs or rewards to establish that they exist and may be similar to other individuals.

Accepted Answer

A) True 
 B)False

Question 5

Larry is looking for ways to increase the number of different tasks that an employee performs without increasing task complexity. He should try

Accepted Answer

A)   job simplification.
B)   job enlargement.
C)   job rotation.
D)   job enrichment.
E)   job lay-off.

Question 6

Three categories of motivation theories are content theories, process theories, and reinforcement theories.

Accepted Answer

A) True 
 B)False

Question 7

A modification of the needs hierarchy theory that proposes three categories of needs: existence, relatedness, and growth is called the ____________________ theory.

Accepted Answer

The answer of A modification of the needs hierarchy theory...

Question 8

Punishment is the imposition of an unpleasant outcome following undesirable behavior.

Accepted Answer

A) True 
 B)False

Question 9

____________________ theories explain how workers select behavioral actions to meet their needs and determine whether their choices were successful.

Accepted Answer

The answer of ____________________ theories explain how workers select behavioral...

Question 10

Factors that influence job satisfaction based on fulfillment of high-level needs such as achievement, recognition, and opportunity for growth are called motivators.

Accepted Answer

A) True 
 B)False

Question 11

Describe the four elements that enable employees to become empowered.

Accepted Answer

The answer of Describe the four elements that enable employees...

Question 12

Which of the following is based on the relationships between effort, performance, and outcomes?

Accepted Answer

A)   Equity theory
B)   Expectancy theory
C)   Reinforcement theory
D)   Two-factor theory
E)   ERG theory

Question 13

Denise has a desire to influence others, be responsible for them, and have authority over them. It can be described as her

Accepted Answer

A)   need for power.
B)   need for achievement.
C)   need for affiliation.
D)   need for relatedness.
E)   none of these.

Question 14

Which of the following is the application of motivational theories to the structure of work for improving productivity and satisfaction?

Accepted Answer

A)   Job design
B)   Job enlargement
C)   Job simplification
D)   Job characteristics
E)   Job enrichment

Question 15

Alden is a recent college graduate. He is unsure about his future. A counselor in his university's career resources recently told Alden that he had a high need for achievement. Based on this, what type of career should Alden pursue?

Accepted Answer

A)   He should look for work as a project manager.
B)   He should think about starting his own business.
C)   He should look for work in "corporate America," he is sure to climb to the top.
D)   He should play the Lotto.
E)   None of these.

Question 16

Scenario - Donovan Zorn
Donovan Zorn was a successful manager for one of the subsidiaries at Eagles Unlimited. He was responsible for 232 workers and had a span of control of eight lower level managers. Donovan has decided to try to increase performance and productivity by the careful use of motivational theories.
-The hygiene factors, or dissatifiers, that Donovan can influence include all of the following EXCEPT

Accepted Answer

A)   salary and wages.
B)   supervision relationships.
C)   working conditions.
D)   company policies.
E)   all are hygiene factors.

Question 17

The frustration-regression principle is most closely related with

Accepted Answer

A)   Maslow.
B)   Herzberg.
C)   McClelland.
D)   Alderfer.
E)   Adam.

Question 18

The satisfaction received in the process of performing an action is also known as a(n) ____________________.

Accepted Answer

The answer of The satisfaction received in the process of...

Question 19

The expectancy theory of motivation is similar to Fiedler's contingency model of leadership in that both emphasize subordinates needs and goals.

Accepted Answer

A) True 
 B)False

Question 20

Hygiene factors are the same as dissatisfiers and include company policies and procedures.

Accepted Answer

A) True 
 B)False

Exam 15: Motivating Employees

A recent study indicates that the link between intrinsic characteristics and job motivation and satisfaction is stronger in economically disadvantaged countries and high power distance countries.

A high need for ____ is associated with successful attainment of top levels in the organizational hierarchy, according to McClelland.

The idea that failure to meet a high-order need may cause a regression to an already satisfied lower-order need was put forth by Maslow.

The expectancy theory attempts to define specific types of needs or rewards to establish that they exist and may be similar to other individuals.

Larry is looking for ways to increase the number of different tasks that an employee performs without increasing task complexity. He should try

Three categories of motivation theories are content theories, process theories, and reinforcement theories.

A modification of the needs hierarchy theory that proposes three categories of needs: existence, relatedness, and growth is called the ____________________ theory.

Punishment is the imposition of an unpleasant outcome following undesirable behavior.

____________________ theories explain how workers select behavioral actions to meet their needs and determine whether their choices were successful.

Factors that influence job satisfaction based on fulfillment of high-level needs such as achievement, recognition, and opportunity for growth are called motivators.

Describe the four elements that enable employees to become empowered.

Which of the following is based on the relationships between effort, performance, and outcomes?

Denise has a desire to influence others, be responsible for them, and have authority over them. It can be described as her

Which of the following is the application of motivational theories to the structure of work for improving productivity and satisfaction?

Alden is a recent college graduate. He is unsure about his future. A counselor in his university's career resources recently told Alden that he had a high need for achievement. Based on this, what type of career should Alden pursue?

The frustration-regression principle is most closely related with

The satisfaction received in the process of performing an action is also known as a(n) ____________________.

The expectancy theory of motivation is similar to Fiedler's contingency model of leadership in that both emphasize subordinates needs and goals.

Hygiene factors are the same as dissatisfiers and include company policies and procedures.