Question 1

A primary way in which managers shape cultural norms and values to build a high-performance culture is through ____________________.

Accepted Answer

cultural leadership

Question 2

The ____ represents people in the environment who can be hired to work for the organization.

Accepted Answer

A)   competitors
B)   labor market
C)   suppliers
D)   customers
E)   government B

Question 3

Physical symbols are associated with the surface level of organizational culture.

Accepted Answer

A) True 
 B)False  False

Question 4

The achievement culture emerges in an environment that requires fast response and high-risk decision-making.

Accepted Answer

A) True 
 B)False

Question 5

Lying at the heart of Chinese culture, ____ is a supportive, mutually beneficial connection between two people.

Accepted Answer

A)   kaizen
B)   ganqing
C)   renqing
D)   kansei
E)   guanxi

Question 6

The ____________________ is the outer layer that is widely dispersed and affects organizations indirectly.

Accepted Answer

The answer of The ____________________ is the outer layer that...

Question 7

Corporate culture plays a key role in creating an organizational climate that enables learning and innovative responses to threats from the external environment, challenging new opportunities, or organizational crises.

Accepted Answer

A) True 
 B)False

Question 8

A slogan is a phrase or sentence that succinctly expresses a key corporate value.

Accepted Answer

A) True 
 B)False

Question 9

The ____________________ culture places high value on HR, and the organization may be characterized by a caring, family-like atmosphere.

Accepted Answer

The answer of The ____________________ culture places high value on...

Question 10

Scenario - Nikki Williams
Nikki Williams was working as the sales manager for Industrial Instruments. Some of the sales executives were showing signs of burnout. They were losing interest in their jobs and were no longer motivated to gain new accounts. The reward system focused on old reliable accounts, but Nikki was now under pressure to expand the customer base. Nikki had recently been to a seminar on corporate value systems. She recognized that the company's CEO wanted to change in the way employees thought about the firm and in the way they related to one another. She further recognized that a lasting solution to her problem required a fundamental shift in perception.
-Nikki could use the following to affect the corporate culture:

Accepted Answer

A)   structured symbolic logic.
B)   stories about political heroes.
C)   stories about company officers, stressing a value.
D)   stories about economic depression.
E)   all of these.

Question 11

A cultural leader defines and uses signals and symbols to influence corporate culture.

Accepted Answer

A) True 
 B)False

Question 12

Which of these is NOT a part of an organization's general environment?

Accepted Answer

A)   Technological
B)   Economic
C)   Competitors
D)   Legal-political
E)   Sociocultural

Question 13

The ____________________ dimension of the general environment includes scientific and technological advancements in a specific industry and in society.

Accepted Answer

The answer of The ____________________ dimension of the general environment...

Question 14

A(n) ____________________ involves a strategic alliance or program by two or more organizations.

Accepted Answer

The answer of A(n) ____________________ involves a strategic alliance or...

Question 15

List three visible artifacts of an organization's culture.

Accepted Answer

The answer of List three visible artifacts of an organization's...

Question 16

The international dimension of the external environment represents events originating in foreign countries as well as opportunities for U.S. companies in other countries.

Accepted Answer

A) True 
 B)False

Question 17

An interest group that works within the legal-political framework to influence companies to behave in socially responsible ways, is called a(n) ____________________.

Accepted Answer

The answer of An interest group that works within the...

Question 18

When Miami Herald launches a Spanish-language newspaper, El Nuevo Herald, with articles emphasizing Hispanic, Cuban, and Latin American news and sports, it is responding to changes in ____ environment.

Accepted Answer

A)   sociocultural
B)   technological
C)   economic
D)   competitors
E)   suppliers

Question 19

The set of key values, beliefs, and norms, that are shared by members of an organization are combined to create the symbols of an organization.

Accepted Answer

A) True 
 B)False

Question 20

The level of corporate culture which cannot be seen but can be discerned from how people explain and justify what they do is

Accepted Answer

A)   Invisible artifacts
B)   Expressed values and beliefs
C)   Underlying assumptions and deep beliefs
D)   Dress and office layout
E)   Slogans and ceremonies

Exam 3: The Environment and Corporate Culture

A primary way in which managers shape cultural norms and values to build a high-performance culture is through ____________________.

The ____ represents people in the environment who can be hired to work for the organization.

Physical symbols are associated with the surface level of organizational culture.

The achievement culture emerges in an environment that requires fast response and high-risk decision-making.

Lying at the heart of Chinese culture, ____ is a supportive, mutually beneficial connection between two people.

The ____________________ is the outer layer that is widely dispersed and affects organizations indirectly.

Corporate culture plays a key role in creating an organizational climate that enables learning and innovative responses to threats from the external environment, challenging new opportunities, or organizational crises.

A slogan is a phrase or sentence that succinctly expresses a key corporate value.

The ____________________ culture places high value on HR, and the organization may be characterized by a caring, family-like atmosphere.

A cultural leader defines and uses signals and symbols to influence corporate culture.

Which of these is NOT a part of an organization's general environment?

The ____________________ dimension of the general environment includes scientific and technological advancements in a specific industry and in society.

A(n) ____________________ involves a strategic alliance or program by two or more organizations.

List three visible artifacts of an organization's culture.

The international dimension of the external environment represents events originating in foreign countries as well as opportunities for U.S. companies in other countries.

An interest group that works within the legal-political framework to influence companies to behave in socially responsible ways, is called a(n) ____________________.

When Miami Herald launches a Spanish-language newspaper, El Nuevo Herald, with articles emphasizing Hispanic, Cuban, and Latin American news and sports, it is responding to changes in ____ environment.

The set of key values, beliefs, and norms, that are shared by members of an organization are combined to create the symbols of an organization.

The level of corporate culture which cannot be seen but can be discerned from how people explain and justify what they do is