Question 1

Cletus thought they were draining the swamp,but Spike was convinced they were better off building a bridge across it.Their project team was doomed to failure owing to their:

Accepted Answer

A)  Poorly defined team roles.
B)  Unclear goals.
C)  Lack of motivation.
D)  Poorly defined team interdependencies. B

Question 2

The key to creating the energy and spirit that drives effective project efforts is:

Accepted Answer

A)  Results orientation.
B)  Trust.
C)  Cohesiveness.
D)  Enthusiasm. D

Question 3

Managers involved in negotiation should:

Accepted Answer

A)  Search for the absolute best answer.
B)  Verify whether there is only a fixed set of alternatives.
C)  Realize that solving the other party's problem is actually the other party's problem.
D)  Exercise premature judgment. B

Question 4

What is negotiation? Why is it important in project management?

Accepted Answer

The answer of What is negotiation? Why is it important...

Question 5

Cross-functional cooperation directly influences both the actual implementation of the project and the team members' assessment that the project experience was worthwhile.

Accepted Answer

A) True 
 B)False

Question 6

Two research studies conducted over a decade apart discovered that the major sources of conflict within project teams are:

Accepted Answer

A)  Schedules and project priorities.
B)  Personalities and cost.
C)  Human resources and technical opinions.
D)  Administrative procedures and budget.

Question 7

How can project managers promote a sense of enthusiasm within the project team?

Accepted Answer

The answer of How can project managers promote a sense...

Question 8

Stacey noted that the client was a cantankerous old man and that her current project team lacked the requisite skills to work with him.Time was running short,so the BEST approach to making sure the project team had the necessary skills was to:

Accepted Answer

A)  Locate a new client for this project.
B)  Identify a suitable training program and implement it.
C)  Hire a contractor for the life of the project.
D)  Modify the skill set to something that her current team possessed.

Question 9

Conflict associated with disagreement in project scope,priorities,or objectives is:

Accepted Answer

A)  Goal-oriented.
B)  Administrative.
C)  Interpersonal.
D)  Traditional.

Question 10

The punctuated equilibrium model of team development says that:

Accepted Answer

A)  Cataclysmic events promote growth after long periods of no change.
B)  Change occurs as the team leader insists upon it.
C)  There can be no equilibrium until suffering has occurred.
D)  If team members are punctual,the project can achieve equilibrium.

Question 11

Everyone in the Tagi tribe agreed to vote out Gervasse at the next tribal council.Their 39-day project to make it to the final four together was two steps away from completion.This project group is in the:

Accepted Answer

A)  Storming stage of group development.
B)  Performing stage of group development.
C)  Forming stage of group development.
D)  Norming stage of group development.

Question 12

During the two hours before their 7:30 p.m.appointments on Wednesday evenings,the operations team had a weekly gripe session during which everyone gleefully unloaded on the powers that controlled their miserable lives.This session was valuable since it:

Accepted Answer

A)  Allowed them to feel like real men,if only for a little while.
B)  Rewarded good behavior.
C)  Established a sense of security and consistency.
D)  Created a clear process for addressing conflict and group norms.

Question 13

Virtual teams are often slowed down by difficulty establishing:

Accepted Answer

A)  Superordinate goals.
B)  Task outcomes.
C)  Trust.
D)  Psychosocial outcomes.

Question 14

Which of these terms is most likely associated with task outcomes?

Accepted Answer

A)  Satisfying endeavor
B)  Worthwhile experience
C)  Project schedule
D)  Productive use of time

Question 15

If a functional manager will NOT release the resources you need as project manager,your best course of action is to:

Accepted Answer

A)  Complete the project as best you can and inform management and the client that you predicted this outcome.
B)  Use social media to voice your concerns.
C)  Notify top management of the consequences.
D)  Update your resume.

Question 16

Once a negotiation process begins,during its earliest phase we should include the other party in a problem-solving session to identify alternative outcomes.This technique is called:

Accepted Answer

A)  Broadening options.
B)  Identifying shared interests.
C)  Inclusive brainstorming.
D)  Objective criteria.

Question 17

On the first day of class your professor distributed a syllabus that promised to base your course grade on a series of unannounced exams and a massive group project.As you scanned the room that day,you noted that many of your classmates did not share your enthusiasm for the subject and many were C students at best.You felt that your perfect 4.0 GPA was at stake if the professor's almost diabolical grading scheme were to be implemented.You decided right away that it was up to you to negotiate a grading scheme of equal parts class attendance,open book quizzes,and trivial homework assignments.How should you prepare for the negotiation and how should you proceed?

Accepted Answer

The answer of On the first day of class your...

Question 18

In general,a superordinate goal is a replacement goal for the goals of all functional groups involved in the project.

Accepted Answer

A) True 
 B)False

Question 19

The punctuated equilibrium model suggests that groups spend the majority of their time in stasis.

Accepted Answer

A) True 
 B)False

Question 20

The study group that Philip had formed in his first MBA class had gotten him through his management science course;of that there could be no question.Now as he neared the end of his MBA he reflected on how team members had chosen courses together each semester,keeping the study group intact and keeping themselves one step ahead of their classmates.His MBA project team had:

Accepted Answer

A)  Trust coming out of their ears.
B)  Cohesiveness in spades.
C)  An overabundance of enthusiasm.
D)  A plethora of results orientation.

Exam 6: Project Team Building, Conflict, and Negotiation

Cletus thought they were draining the swamp,but Spike was convinced they were better off building a bridge across it.Their project team was doomed to failure owing to their:

The key to creating the energy and spirit that drives effective project efforts is:

Managers involved in negotiation should:

What is negotiation? Why is it important in project management?

Cross-functional cooperation directly influences both the actual implementation of the project and the team members' assessment that the project experience was worthwhile.

Two research studies conducted over a decade apart discovered that the major sources of conflict within project teams are:

How can project managers promote a sense of enthusiasm within the project team?

Stacey noted that the client was a cantankerous old man and that her current project team lacked the requisite skills to work with him.Time was running short,so the BEST approach to making sure the project team had the necessary skills was to:

Conflict associated with disagreement in project scope,priorities,or objectives is:

The punctuated equilibrium model of team development says that:

Everyone in the Tagi tribe agreed to vote out Gervasse at the next tribal council.Their 39-day project to make it to the final four together was two steps away from completion.This project group is in the:

During the two hours before their 7:30 p.m.appointments on Wednesday evenings,the operations team had a weekly gripe session during which everyone gleefully unloaded on the powers that controlled their miserable lives.This session was valuable since it:

Virtual teams are often slowed down by difficulty establishing:

Which of these terms is most likely associated with task outcomes?

If a functional manager will NOT release the resources you need as project manager,your best course of action is to:

Once a negotiation process begins,during its earliest phase we should include the other party in a problem-solving session to identify alternative outcomes.This technique is called:

In general,a superordinate goal is a replacement goal for the goals of all functional groups involved in the project.

The punctuated equilibrium model suggests that groups spend the majority of their time in stasis.