Question 1

For its twentieth anniversary, a restaurant organizes a "neighborhood cookout" style event in their parking lot.Near the end of the event, they wheel out a large cake and give every partygoer a coupon for 20 percent off their next meal.This is an example of _______.

Accepted Answer

A) a story 
B) a hero 
C) culture 
D) a ceremony 
E) a symbol

Question 2

Physical symbols are associated with the surface level of organizational culture.

Accepted Answer

A) True 
 B)False

Question 3

One organization values its longevity and the history of its business, which was started by a single family about a hundred years ago.Which of the following would be a fitting symbol for this organization?

Accepted Answer

A) Their first dollar ever made, framed up on the wall 
B) The saying "We're a family here for your family." 
C) New art on the walls every year 
D) Rooms where employees can meditate and do yoga 
E) An annual event during which customers are given homemade cookies

Question 4

Name one of the two dimensions on which the categories of culture are based.

Accepted Answer

The answer of Name one of the two dimensions on...

Question 5

In the quadrants of organizational performance and culture, Quadrant A represents organizations that are focused primarily on bottom-line results and pay little attention to organizational values.

Accepted Answer

A) True 
 B)False

Question 6

Corporate culture plays a key role in creating an organizational climate that enables learning and innovative responses to threats from the external environment, challenging new opportunities or organizational crises.

Accepted Answer

A) True 
 B)False

Question 7

__________ culture places high value on meeting the needs of employees, and the organization may be characterized by a caring, family-like atmosphere.

Accepted Answer

The answer of __________ culture places high value on meeting...

Question 8

Discuss the different levels of culture.

Accepted Answer

The answer of Discuss the different levels of culture....

Question 9

Current employees, management, and especially corporate culture are part of an organization's internal environment.

Accepted Answer

A) True 
 B)False

Question 10

GreenTech Candies is a U.S.-based company that manufactures and distributes candy bars and snack foods globally.The company sources most of its cocoa and sugar from South American companies.This business relationship highlights which of the following dimensions of the task environment?

Accepted Answer

A) Customers 
B) Competitors 
C) Labor market 
D) Culture 
E) Suppliers

Question 11

__________ are becoming more popular as organizations strive to keep up with rapid technological advancements and compete in the global economy.

Accepted Answer

The answer of __________ are becoming more popular as organizations...

Question 12

In a study by Kotter and Heskett, evidence is provided to support the claim that __________ is important for performance.

Accepted Answer

A) managing cultural values 
B) leading partnerships within an industry 
C) surveying the external environment 
D) focusing on production 
E) empowering employees

Question 13

The people and organizations in the environment who acquire goods or services from the organization are ______.

Accepted Answer

A) competitors 
B) suppliers 
C) customers 
D) employees 
E) the labor market

Question 14

A senior manager at the car manufacturer Big Rigs, Inc.sees that turbulence in the Middle East is increasing, which will likely significantly drive up the cost of oil.This is an example of (a) _____.

Accepted Answer

A) strategic issue 
B) boundary spanning 
C) merger 
D) joint venture 
E) uncertainty

Question 15

Some companies are so successful that they do not have any competitors.

Accepted Answer

A) True 
 B)False

Question 16

_________ environment includes all elements existing outside the boundary of the organization that have the potential to affect the organization.

Accepted Answer

A) Organizational 
B) Internal 
C) Task 
D) General 
E) Technological

Question 17

Labor market forces affecting organizations right now include the growing need for computer-literate knowledge workers and the effects of outsourcing.

Accepted Answer

A) True 
 B)False

Question 18

Two organizations are both in the technology industry.What is most likely true about their corporate cultures?

Accepted Answer

A) Their cultures are likely distinct and very different from each other as the cultures of competitors often are. 
B) Both companies probably employ a consistency culture that fits well with the need for rapid change. 
C) Due to their industry, both cultures have to adopt an involvement culture. 
D) The organizations likely have similar cultural characteristics because they operate in similar environments. 
E) They likely consulted with each other to develop similar corporate cultures that work best in their industry.

Question 19

The consistency culture has an external focus and adapts quickly to a dynamic environment.

Accepted Answer

A) True 
 B)False

Exam 2: The Environment and Corporate Culture

For its twentieth anniversary, a restaurant organizes a "neighborhood cookout" style event in their parking lot.Near the end of the event, they wheel out a large cake and give every partygoer a coupon for 20 percent off their next meal.This is an example of _______.

Physical symbols are associated with the surface level of organizational culture.

One organization values its longevity and the history of its business, which was started by a single family about a hundred years ago.Which of the following would be a fitting symbol for this organization?

Name one of the two dimensions on which the categories of culture are based.

In the quadrants of organizational performance and culture, Quadrant A represents organizations that are focused primarily on bottom-line results and pay little attention to organizational values.

Corporate culture plays a key role in creating an organizational climate that enables learning and innovative responses to threats from the external environment, challenging new opportunities or organizational crises.

__________ culture places high value on meeting the needs of employees, and the organization may be characterized by a caring, family-like atmosphere.

Discuss the different levels of culture.

Current employees, management, and especially corporate culture are part of an organization's internal environment.

GreenTech Candies is a U.S.-based company that manufactures and distributes candy bars and snack foods globally.The company sources most of its cocoa and sugar from South American companies.This business relationship highlights which of the following dimensions of the task environment?

__________ are becoming more popular as organizations strive to keep up with rapid technological advancements and compete in the global economy.

In a study by Kotter and Heskett, evidence is provided to support the claim that __________ is important for performance.

The people and organizations in the environment who acquire goods or services from the organization are ______.

A senior manager at the car manufacturer Big Rigs, Inc.sees that turbulence in the Middle East is increasing, which will likely significantly drive up the cost of oil.This is an example of (a) _____.

Some companies are so successful that they do not have any competitors.

_________ environment includes all elements existing outside the boundary of the organization that have the potential to affect the organization.

Labor market forces affecting organizations right now include the growing need for computer-literate knowledge workers and the effects of outsourcing.

Two organizations are both in the technology industry.What is most likely true about their corporate cultures?

The consistency culture has an external focus and adapts quickly to a dynamic environment.