Question 1

External needs and relatedness needs are two types of needs in Alderfer's ERG theory.

Accepted Answer

A) True 
 B)False  False

Question 2

Factors that involve the presence or absence of job dissatisfiers, such as working conditions or pay, are known as __________.

Accepted Answer

hygiene factors

Question 3

Define reinforcement theory.

Accepted Answer

Reinforcement theory looks at the relationship between behavior and its consequences.It focuses on changing or modifying employees' on-the-job behavior through the appropriate use of immediate rewards and punishments.

Question 4

According to expectancy theory, for an employee to be highly motivated, E → P expectancy and valence must be maximized.

Accepted Answer

A) True 
 B)False

Question 5

Define empowerment.

Accepted Answer

The answer of Define empowerment....

Question 6

According to Maslow, physiological needs are the most basic human physical needs and are reflected in the workplace as needs for adequate heat, air, and base salary to ensure survival.

Accepted Answer

A) True 
 B)False

Question 7

__________ rewards are given by another person, typically a manager, and include promotions, praise, and pay increases.

Accepted Answer

The answer of __________ rewards are given by another person,...

Question 8

List and briefly discuss the key components of goal-setting theory.

Accepted Answer

The answer of List and briefly discuss the key components...

Question 9

Employee engagement means that people enjoy their jobs and are satisfied with their work conditions, contribute enthusiastically to meeting team and organizational goals, and feel a sense of belonging and commitment to the organization.

Accepted Answer

A) True 
 B)False

Question 10

The idea that failure to meet a high-order need may cause the return to an already satisfied, lower-order need is referred to as a __________.

Accepted Answer

The answer of The idea that failure to meet a...

Question 11

One of your fellow students is continually late to class.The professor has tried numerous verbal warnings and recently took points away from the student's grade.Based on this, the professor's actions are consistent with which of the following reinforcement techniques?

Accepted Answer

A)  Negative reinforcement
B)  Punishment
C)  Positive reinforcement
D)  Avoidance learning
E)  Rewards enhancement Positive reinforcement

Question 12

Rewards can be classified as extrinsic or monetary.

Accepted Answer

A) True 
 B)False

Question 13

Process theories explain how people select behavioral actions to meet their needs and determine whether their choices were successful.

Accepted Answer

A) True 
 B)False

Question 14

Job __________ refers to incorporating high-level motivators into the work, including responsibility, recognition, and opportunities for growth, learning, and achievement.

Accepted Answer

The answer of Job __________ refers to incorporating high-level motivators into...

Question 15

Skill variety, task identity, and task significance tend to influence the employee's psychological state of experienced meaningfulness of work.

Accepted Answer

A) True 
 B)False

Question 16

List at least five methods for maintaining motivation in a bossless work environment.

Accepted Answer

The answer of List at least five methods for maintaining...

Question 17

How does goal setting affect motivation?

Accepted Answer

The answer of How does goal setting affect motivation?...

Question 18

__________ is defined as the altering of jobs to increase both the quality of employees' work experience and their productivity.

Accepted Answer

The answer of __________ is defined as the altering of jobs...

Question 19

__________ theories emphasize the needs that motivate people.

Accepted Answer

The answer of  __________ theories emphasize the needs that motivate...

Question 20

Carla's subordinates view her as a great manager.Not only does she get the job done, but she also organizes the workplace in such a way that employees experience a sense of meaningfulness, connection, and growth.This is an example of employee _____.

Accepted Answer

A)  pay-for-performance
B)  delegation
C)  empathy
D)  apathy
E)  engagement

Exam 12: Motivating Employees

External needs and relatedness needs are two types of needs in Alderfer's ERG theory.

Factors that involve the presence or absence of job dissatisfiers, such as working conditions or pay, are known as __________.

Define reinforcement theory.

According to expectancy theory, for an employee to be highly motivated, E → P expectancy and valence must be maximized.

Define empowerment.

According to Maslow, physiological needs are the most basic human physical needs and are reflected in the workplace as needs for adequate heat, air, and base salary to ensure survival.

__________ rewards are given by another person, typically a manager, and include promotions, praise, and pay increases.

List and briefly discuss the key components of goal-setting theory.

Employee engagement means that people enjoy their jobs and are satisfied with their work conditions, contribute enthusiastically to meeting team and organizational goals, and feel a sense of belonging and commitment to the organization.

The idea that failure to meet a high-order need may cause the return to an already satisfied, lower-order need is referred to as a __________.

One of your fellow students is continually late to class.The professor has tried numerous verbal warnings and recently took points away from the student's grade.Based on this, the professor's actions are consistent with which of the following reinforcement techniques?

Rewards can be classified as extrinsic or monetary.

Process theories explain how people select behavioral actions to meet their needs and determine whether their choices were successful.

Job __________ refers to incorporating high-level motivators into the work, including responsibility, recognition, and opportunities for growth, learning, and achievement.

Skill variety, task identity, and task significance tend to influence the employee's psychological state of experienced meaningfulness of work.

List at least five methods for maintaining motivation in a bossless work environment.

How does goal setting affect motivation?

__________ is defined as the altering of jobs to increase both the quality of employees' work experience and their productivity.

__________ theories emphasize the needs that motivate people.

Carla's subordinates view her as a great manager.Not only does she get the job done, but she also organizes the workplace in such a way that employees experience a sense of meaningfulness, connection, and growth.This is an example of employee _____.